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Customer reviews

Rating 4.5 out of 5 stars with 4225 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,225 reviews
  • Rated 4 out of 5 stars

    Sounds great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, both loud and clear, highs and lows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for the most part. Once every few days the sub gives a loud random popping sound. The sound is totally clear either it is very hit or miss between music and voice depending on what you are watching. But for as cheap as it is, it is not terrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for such a small unit. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamsPaddleSports, we are happy to hear that you like the soundbar. The HTS350 soundbar is simple to set up and beautiful to look at, this 2.1 channel soundbar features a powerful wireless subwoofer for deeper, richer bass and S-Force PRO Front Surround for a cinematic audio experience that you will surely enjoy. Erin Sony_US

  • Rated 4 out of 5 stars

    Very good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price and a large sound to fill a room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it better than my Samsung sound bar..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to a friend. Price is fair easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this sound bar quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good sound bar for a small living room......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and really easy connecting to a Sony tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting the sound quality difference to be night and day and that’s not really the case. Don’t get me wrong it’s an improvement over TV speakers but nothing too significant in my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, Thank you for the feedback on your experience with the sound quality of your Sony HTS350 soundbar. To ensure optimal listening experience on this soundbar, please try to switch between different pre-programmed sound mode options and enable the Voice mode function. You may refer to this link for more information:
      https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (see page 21).
      You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. This soundbar is simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Not a great soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar didnt work well for me. The subwoofer was very soft, and the soundbar itself sounded worse than the speakers in my cheap TCL television.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good surround system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality system, good product, easy to use for .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony soundbar for Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first soundbar I've owned. It did attach wirelessly to my Sony TV. But the sound lagged the picture. So I had to use an HDMI cable. There still is a lag between the sound and the picture.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derrick, Congratulations on purchasing your first Sony soundbar. We're glad it works seamlessly with your Sony TV. When you're connected via Bluetooth and watching movies, you
      may hear the sound with a slight delay from the image. This is normal operation. If there's still a lag or delay even when connected via HDMI, please follow the troubleshooting steps on the link below to resolve this issue.

      https://www.sony.com/electronics/support/articles/00026069

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 3 out of 5 stars

    SONY 2.1 /xgBBWK 320w Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not live up to the price or quality of Sony. It is difficult to figure out and does not have a book that clearly explains how to use it best. I would never buy it again and BestBuy should be called WorstBuy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, Thank you for the feedback on your experience with your HTS350 soundbar. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony soundbar by visiting our Sony Support website at https://www.sony.com/electronics/support/ to download the help guide and look for additional information about your product. Also, you can chat with one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US who would be glad to help. Regards,
      Sam Sony_US

  • Rated 3 out of 5 stars

    Ok sound bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought this was it sounded really nice at Best Buy but once I got home and set it up didn’t hv the same sound. Can’t even adjust the bass or treble. Give 3 stars cuz is loud but other then that would not buy this again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Punisher83, Thank you for the feedback on your experience with your HTS350. We value your opinion and we would like to apologize if our sound quality of the soundbar did not meet your expectations. The bass can be adjusted using the supplied remote control. Press the SW+,- button to adjust the bass volume. However, the treble cannot be adjusted manually. You can select a different sound mode using the remote to enhance the treble.

      For the best audio experience when listening to TV and movie content, we recommend the Cinema Mode. And, we recommend Music mode if you are listening to music. Hope this helps! -Sam Sony_US

  • Rated 3 out of 5 stars

    Good for price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is average. It works as intended and provides fair sound. The thing that is most noticeable is it makes dialogue much clearer. After using it for a month, I would spend more to get better sound quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jax1, Thank you for the feedback on your experience with your HTS350. Good to know you appreciate the sound quality and clear dialog function of your new Sony soundbar. To ensure you're getting an optimal listening experience, try to select different Sound Mode options which are pre-programmed sound effects that are tailored to different kinds of sound sources.
      You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Easy setup

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound while it lasted. It set easily, and I was satisfied early. Now it won’t work and I have tried the YouTube fixes without results

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRhurr, We're sorry to hear that the unit has stopped working. This is usually not the case for our soundbars nor the experience we want you to have. We would like to know more about what happened to this soundbar so we can better assist you. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought it would be. I have a surround sound system that I pieced together myself, so I guess I'm a little spoiled, but this one sounds like the regular tv with a bass boost

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Party4one,

      Thank you for the feedback on your experience with your HT-S350 2.1ch Soundbar with powerful wireless subwoofer and Bluetooth® technology. We are sorry to hear if our product did not meet your expectations. We value your input and appreciate the feedback. To ensure you're getting the optimal sound quality, please follow the steps below:

      - Increase the volume of the Soundbar using the remote control.
      - Increase the volume of the output device, such as a TV or audio device.
      - Turn off the Night Mode setting. On the Soundbar remote control, press the NIGHT button to turn off the Night Mode setting.
      - Try switching to different sound modes and adjust the voice setting to enhance the sound.
      You can easily enjoy pre-programmed sound effects and settings that are tailored to different kinds of sound sources. This may help improve the sound quality. You can refer to pages 21-22 of the manual for more information. See Adjusting the Sound. Please visit our support website. https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf

      We will surely take note of your feedback as we always strive to make this a better experience.

      Regards,
      Jess Sony_US

  • Rated 3 out of 5 stars

    I don't know anything about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just in case it was needed when the Geek Squad came to my house to install my system. It was not needed, the box was not even opened and i returned it so I don't know how well it works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie, We're sorry to hear that it had to be returned. Should you ever consider getting one in the future, the wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Rated 3 out of 5 stars

    Good for conversation style Audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality, but I found the lack of mids and lows lacking. Excellent soundbar if you just need better audio for standard listening but don't expect to get much more than clarity with this set up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, Thank you for the feedback on your experience with your HTS350 soundbar. To ensure you're getting the best listening experience, select MUSIC when listening to music, and select CINEMA when watching TV shows or movies. There also multiple sound mode options and pre-programmed sound effects that are tailored to different kinds of sound sources. Please refer to this link for more information: https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (page 21).
      And, if the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.

      You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US