Customer Ratings & Reviews
- Model:
- HTS350
- SKU:
- 6336505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.
This summary was generated by AI based on customer reviews.
Sound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my projector. I was told that this bar would work & it did not. It works great with my tv, but I sure wish it would have with the projector.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papabear, thank you for your review.
While we are pleased that you are satisfied with our HT-S350 2.1ch Soundbar with a powerful wireless subwoofer when connected to your TV, we are sorry if it didn't work with your projector.
We are not sure on what model/brand of projector you are trying to connect with our HT-S350. However, if it supports one of the following connections, your projector should work with this soundbar:
• Bluetooth connection
• HDMI ARC (Audio Return Channel) connection
• Optical Digital Cable connection
We value your feedback, and we will surely take note of it as we always strive for the best customer experience.
Should you need more information or technical assistance with our product, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you, and thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
Good cost but average quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like the device itself has some sound issues, i wish i took the Samsung one. Sometimes the sound is a bit akward and does not come well. Not fully satisfied, I would not recommed this model.
No, I would not recommend this to a friendDisappointed in performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to match up with my Sony TV to improve the sound of the TV. I was hoping to improve the dialog and bass response. I had this connected to my TV with the HDMI ARC. However, this soundbar / subwoofer combination did neither. The bass sounded muddy at best and the dialog was not improved. It claims to have 320 watts of power but I highly doubt this number. I returned this soundbar and picked up a Polk soundbar that was less money but it had better/clearer bass and the dialog was improved. This soundbar might work for some but not for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Joe12!
We regret that the soundbar did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. We'll pass this to the proper team. Thank you.
Erin
- Cons mentioned:Volume
Nice price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be louder considering it was 320W, but it wasn't. Somewhat disappointing...Should have read the reviews first.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Justme, Thank you for the feedback on your experience with your HTS350 soundbar. We value your opinion and we would like to apologize if our product did not meet your expectations.
To ensure optimal audio performance when listening to TV and movie content, we recommend the Cinema Mode. We recommend Music mode if you are listening to music. Hope this helps! -Sam
- Cons mentioned:No display
Some flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price when in offer but with some compromises. No display of level of sound. No level indicator for subwoofer either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pravs, Thank you for the feedback on your experience with your HTS350 soundbar. We're glad to hear you feel that the HTS350 is worth its price We value your opinion and we would like to apologize if the soundbar doesn't have the feature to display the volume indicator. Thanks for sharing your feedback. -Sam
A little disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in the sound over all, but especially the sub woofer. I don't really hear it come through like i expected. I have bought better sound bars for a lot less money.
No, I would not recommend this to a friendWorked decent, but our room was too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine in small spaces, but wouldn't recommend it for a large living room. Also decided we needed full surround sound and this one isn't compatible with rear speakers at an additional cost.
I would recommend this to a friendSubwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first system I purchased I had to return because the speaker was blown and did not work. I was able to exchange it with no problem. The seconds system works fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillowV, Thank you for the feedback on your experience with your HTS350. We regret to know that you had issues with your previous soundbar, but we're glad to hear that the replacement unit works perfectly fine. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Good sound for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Voice clarification feature could be better, but overall decent sound for the money. The on/off activation button also activates other Sony equipment that I have which is annoying.
I would recommend this to a friendSony 2.1 Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is ok. Bought it because is was on sale and I thought since it was a Sony was going to be a great product but I don't think it was the right choice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jim2590,Thank you for purchasing the HTS350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
- Cons mentioned:Volume
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these but they didn’t really add that much volume from what the Sony tv already put out, so I ended up returning them.
No, I would not recommend this to a friend Wasn't what I expected.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it thinking it would be good because the Sony name is normally great but the wireless subwoofer wouldn't connect to the sound bar. It wouldn't even turn on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lois, Thank you for the feedback on your experience with your HTS350. We regret to hear you're having issues with the wireless subwoofer. Please follow the troubleshooting steps below to resolve this issue:
-Make sure that the status indicator on
the subwoofer is lit in green or
orange.
- If the status indicator on the subwoofer does not light, try the following.
– Make sure the AC power cord
(mains lead) of the subwoofer is
connected properly.
– Press (power) of the subwoofer
to turn on the power
- If the status indicator on the subwoofer lights in red, try the following.
– Move the subwoofer to a location
near the Bar Speaker so that the
status indicator on the subwoofer
lights in green or orange.
– Follow the steps in “Performing the
Wireless Connection of the
Subwoofer (SECURE LINK)”
(page 26).
- If the status indicator on the
subwoofer flashes in red, press
(power) of the subwoofer to turn off
the power and check whether the
ventilation holes of the subwoofer are
blocked or not.
Your unit comes with a 1-year limited manufacturer's warranty. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbars are in my mind mediocre at best. This one us okay for a bedroom but I wouldnt recommend it for a living room or primary tv room. So so!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DaNinja, We're very grateful for this positive feedback! Good to know it fits perfectly in your bedroom. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Not SONY Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. But not SONY quality. I’m a big fan of SONY, however doesn’t have the smooth, clean sound that SONY has been known for.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mediaroom, thank you for choosing and purchasing our product. We're sorry to hear that you have a sound quality issue with your SONY unit. You can easily enjoy pre-programmed sound effects that are tailored to different kinds of sound sources. Please check this link for more details. (Refer to page 21):
https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Soundbar has its faults
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be a delay in the audio between the TV and the sound bar which is annoying. Cannot find a solution for this. Otherwise the sound is good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fantastic, Thank you for the feedback on your experience with your HTS350 soundbar. When you are watching movies via Bluetooth connection, you may hear the sound with a slight delay from the image. We recommend adjusting the audio sync settings from your TV or connect the TV to the soundbar via HDMI ARC or Optical cable connection.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Regards,
Sam
- Pros mentioned:Easy setup
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a couple of months ago to go along with a new 65” TCL. Was easy to set up and get started. Problem is half the time when we turn the TV and sound bar on there isn’t any sound. If we turn the sound bar off and on a few times it eventually works. We have disconnected the ARC cable and reconnected and it hasn’t solved the problem. Wish I could take it back but we’re past the return timeframe.
No, I would not recommend this to a friend Typical...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for a few months, now it stops automatically turning on even though nothing has changed.
No, I would not recommend this to a friendsony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub-standard soundbar with incredible bass , but lacking in sound quality , got a great deal on black firiday week so it was a great bang for the buck
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi soundbar, Thank you for the feedback on your experience with your HT-S350 soundbar. To ensure optimal audio performance when listening to TV and movie content, we recommend the Cinema Mode. We recommend Music mode if you are listening to music. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
We have not used the system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not utilized the Soundbar system because it requires a HDMI cable, which is not included in the purchase. Therefore, we have not used the system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gene, Thank you for purchasing and choosing the Sony HTS350 soundbar. We appreciate your feedback about the lack of included HDMI cable. However, you can use the supplied optical cable to hook up to your TV so you can enjoy listening to the audio through this soundbar. Hope this helps! -Sam
HT-S250
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bar except that the volume keeps increasing and has to be turned down every 30 minutes or so, which is VERY annoying.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP, Thank you for the feedback on your experience with your HTS350 soundbar. While we're glad you like your new soundbar, we regret to hear you're having an issue where the volume automatically increases. If the Sound Bar still does not operate properly, reset the Sound Bar as
follows.
Press and hold – (volume) and (power) on the Bar Speaker for more than 5 seconds.
All indicators on the Bar Speaker
flash 3 times, and the settings
return to their initial status.
Disconnect the AC power cord
(mains lead)
Connect the AC power cord (mains
lead), then press power to turn on the
Sound Bar.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam