Customer Ratings & Reviews
- Model:
- HTS350
- SKU:
- 6336505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.
This summary was generated by AI based on customer reviews.
Well sound bar too much delay between TV and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some bar sounds okay but too much delay and not enough ways to trim the delay between the sound bar and the TV
No, I would not recommend this to a friendBetter value exists
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found better value with other speakers. Would recommend shopping around
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Badg135, Thank you for the feedback on your experience with your HTS350 soundbar. Trying out different pre-programmed sound mode options and enabling the Voice mode function are some of the steps to ensure optimal listening experience on this soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It produces great bass and sound effects but it’s hard to hear voices. You have to turn way up. Make sure you get one that has the 3rd channel option for voice enhancement. Pretty disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Poolguy78,
We do apologize for the inconvenience. You may try to adjust the sound mode depending on the source that you're playing. Check this link for more information.
https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (see page 21)
Regards,
David
Dissapointed in sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barley any bass. No screen. Setting weird to use. Dissapointed in sony with sound n product
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hbjb, Thank you for the feedback on your experience with your HTS350 soundbar. To ensure optimal performance with the subwoofer, please follow the steps below:
Press SW + on the remote control to increase the subwoofer volume.
Make sure that the status indicator on the subwoofer is lit in green or orange.
Set the night mode to off.
If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Play the built-in demonstration music by following the steps below and check that the sound is output from the subwoofer.
-Press and hold the (TV) button on the Bar Speaker for 5 seconds.
The built-in demonstration music is played.
-Press the (TV) button again.
The built-in demonstration music is canceled and the Sound Bar returns to the previous status.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
Highly disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 20year old bottom of the line samsung entertainment center that I got on salt for $149. This did not come close to even matching the quality of that old system. Subwoofer is not noticeable. 6 preset equalization settings that all sound the same. I gave this system 3 days for me to get used and see if I could grow to like. NOPE!!! I was not expecting much, just a decent well rounded system. This is not even close. I am returning IMMEDIATELY.
No, I would not recommend this to a friend?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit but I have 2 units and everytime i turned a tv on the wrong sub-woofer turns on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie, Thank you for the feedback on your experience with your HTS350. To prevent signal interference, please make sure to move the subwoofer to a location near the Bar Speaker that you're trying to use and move the other soundbar and subwoofer to a different location.
You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price. It’s pretty loud and I enjoy that I can connect a listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rose,
Thanks for sharing your experience so far with your new HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience.
Thank you for choosing Sony!
David
Returned for a Klipsch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and bought a klipsch sound bar instead. I thought it would have sounded better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MifthLord, We regret to hear that the sound quality did not meet your expectations and it had to be returned. To ensure you're getting the best listening experience, we recommend selecting MUSIC when listening to music, and select CINEMA when watching TV shows or movies. There also multiple sound mode options and pre-programmed sound effects that are tailored to different kinds of sound sources. Please refer to this link for more information: https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (page 21). Sincerely, Sam
Wireless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a wireless subwoofer! You have to plug into a wall mount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluetoothwireless,
Thank you for the feedback and we do apologize for the confusion. When the soundbar specification says 'wireless subwoofer' meaning the subwoofer can be connected to the soundbar wirelessly to play sound. Both soundbar and subwoofer still needs to be connected to the wall outlet for power just like any regular audio system.
You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Hope this clarify your review and thank you for choosing Sony!
Regards,
David
Good introduction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great introduction into a nice soundbar system. I'll buy the upgrade model above this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kennyb, Thank you for purchasing the Sony HTS350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Good product but end up switching to a Sonos Beam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I liked the voice feature from Sonos Beam better and returned Sony sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccorr, We're sorry to hear that you had returned your Sony unit. We value your opinion and we would like to apologize if our product did not meet your expectations. Good to know that you like our product. Customer feedback is important to us because it helps us improve our products for the future. Thank you for sharing your experience. We have also taken note of your feedback regarding voice feature. We do hope you will reconsider our brand and give us another chance at bringing the theater experience to your home. Thanks for your feedback. Regards, Jess
Ok, but if you can spend more on a different model
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are times that it disconnects from the tv or the audio goes out. But overall not bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Prsketch, Thank you for the feedback on your experience with your HTS350. If you're still having intermittent audio issues, please follow the step by step solution provided on this link:
https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-s350/articles/00223961
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product , I can refer this to my friends .. it’s been a while nice to have This
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raja, Thank you for the positive feedback! We're pretty sure that you're friends are going to love this soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Not So good as Visio
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good as Visio. The sound quality bus okay but up to the mark.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Arafat, Thank you for the feedback on your experience with your HTS350. Trying out different pre-programmed sound mode options and enabling the Voice mode function are some of the steps to ensure optimal listening experience on this soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Okay, not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 channel, no mid range, dialogue is not very clear. Good for songs. Overall, average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karthik, Thank you for the feedback on your experience with your HTS350 soundbar. To ensure optimal audio performance when listening to TV and movie content, we recommend the Cinema Mode. We recommend Music mode if you are listening to music.
You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Thanks for choosing Sony! -Sam
Not bad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, it wasn't clear enough. But for the price it's not bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin93, We're glad to hear you feel that the HTS350 is worth its price. Please try switching through the sound modes that are tailored to different kinds of sound sources to ensure optimal listening experience. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up to a 55 inch in my master bedroom and was very disappointed in t h e sound. Returned it.
No, I would not recommend this to a friendHorrible sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would great but turns out it's horrible. Sounds just like tv speakers that are behind the tv and woofer has no bass, none! I thought it was because the space it was in was empty-ish (I only have couches in that space) so the sound had nothing to bounce off of. I ended up buying an LG soundbar somewhere else and man it was a HUGE difference (also cheaper!). I tried everything and ultimately returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GRuiz, We regret to hear that the unit had to be returned. We value your opinion and we would like to apologize if our product did not meet your expectations.
If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
For concerns like this, we recommend setting the night mode to off. And to ensure optimal audio performance when listening to TV and movie content, we recommend the Cinema Mode. We recommend Music mode if you are listening to music.
I hope in the future you consider our Sony products. Thank you for sharing your feedback. -Sam
This is the worst sounding bar I’ve ever heard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t underscore how awful this product sounds. As an audiophile who was looking to spruce up a spare room, I somehow found this sounding worse than the TV’s built-in speakers. Honestly, everything about this product is terrible—most notably the sound quality. A tinny, almost non-existent high end distorts the sound through each sound profile. The bare-bones remote gives no ability to customize or EQ anything, other than adjusting the subwoofer volume (which, I confess, sounds okay). On a whim, I replaced this with the comparably-priced Vizio V-Series sound bar that sounds WORLDS better AND includes rear speakers, a line-in, and all the EQ and customization controls you’d expect. Whatever you do, do not buy this product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Austin, We regret to hear you had issues with the sound quality and it had to be returned. This is definitely not the experience we'd like you to have with our products. Trying out different pre-programmed sound mode options and enabling the Voice mode function are some of the steps that we recommend to ensure optimal listening experience on this soundbar. REF: https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (see page 21).
For future reference, we can offer assistance on how to set up, operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide enough sound and the sub woofer is not clear. Couldn't hookup my mobile either
No, I would not recommend this to a friend