Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10096042
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, great sound compared to tinny sound from tv speakers
I would recommend this to a friendFailed a Few Months After Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after a Sony rep pushed it pretty hard in the store. I thought it was a bestbuy employee but learned later it wasn’t. I noticed one day I didn’t hear the bass from the speaker and although the sound bar was on and connected through the eARC the sound was coming only from my tv. Looking in the settings and somehow the tv wasn’t recognizing it. Tried it on multiple other tvs and got the same problem. Bought the geek squad warranty and now I have to wait a month or more to be repaired instead of being able to swap it out or return it. Only had bad luck with Sony products unfortunately so do not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Donald,
Thank you for considering Sony products.
We sincerely apologize for the issues you've experienced with your HTS400 soundbar and the inconvenience caused by the repair process. It's disappointing to hear that the soundbar did not perform as expected and that the store assistance was not clearly identified, leading to confusion. We understand how frustrating it is to face a lengthy repair wait rather than a straightforward exchange or return.
Thank you for your feedback. We regret the product and service fell short of our standards and will share your comments with our team. We appreciate your patience during the repair process.
Best regards,
-Fred
My sound play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding system. I wish all the hardware that you need would come in the box.
I would recommend this to a friendOrder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Online order was quick and easy. Curbside delivery was quick and easy as well.
No, I would not recommend this to a friendsurround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good item works so well with our new telivision
I would recommend this to a friendBluetooth Pairing ANNOYANCE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. BIG BIG negative is the Bluetooth pairing. It will automatically switch from TV to “Pairing” right in the middle of watching something so you have to switch it back, then possibly rewind what you were watching so you didn’t miss anything. I should have read the reviews closer, would have never purchased it had I known of this issue.
No, I would not recommend this to a friendEasy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, intuitive, app kept my info from PC search eatlier- very cool.
I would recommend this to a friendsound quality excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound ...............................................
I would recommend this to a friendGood Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding soundbar and good base for the price.
I would recommend this to a friendSony #1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price i got it for this is excellent. Great sound and digital display is nice.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as per expectations. It is a good match for Sony Bravia TVs.
I would recommend this to a friendSony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is a nice addition to my TV. It has an amazing sound.
I would recommend this to a friendBIG sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big sound for a small system. It works great, especially at the open box price!
I would recommend this to a friendSound bar with cordless subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality as you could expect from a Sony product
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar and excellent price! TV works very well with this product!
I would recommend this to a friendSony good quality sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality soud but sometimes it turn of by it selft
I would recommend this to a friendtvbuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ajusting audio to television took some time, but sound quality is good
I would recommend this to a friendSony sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, this is a great worth the money very happy with the purchase
I would recommend this to a friendGood sound and quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Easy set up and very good sound quality
I would recommend this to a friendCinema at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a cinema theater with no equalizer needed...
I would recommend this to a friend