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Customer reviews

Rating 4.5 out of 5 stars with 1583 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,583 reviews
  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and is an improvement over a standard TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small room to enhance sound quality…it’s perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality for the price. I just replaced an older Sony sound bar and that was better. I would spend the extra money and get the Bravia.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FJC32,

      Thank you for taking the time to share your feedback. We are sorry to hear that the HT-S400 soundbar has been disappointing and that you feel your previous model was better. We sincerely apologize for any frustration this has caused.

      We appreciate you sharing your experience, and your comments about the quality and comparison to other models are valuable to us. We will certainly share your feedback with our product development team.

      In the meantime, we would like to offer a few tips that might help improve your listening experience with the HT-S400:

      1- Try the Sound Field Button: Press the SOUND FIELD button on your remote to enhance the surround sound effect

      2- Adjust the Bass: Use the BASS + button on the remote control to increase the bass level and achieve a richer sound.

      We really appreciate you sharing your experience, and thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nn

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, subwoofer is outstanding sound , very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot for this to work as I’d hope it would… but its missing a kick …. Honestly? The speaker on my sony TV works a lot better (and louder) than this…. But i will keep it… i could use it for my bedroom instead of the livung room… just a little disappointg for Sony to have made this…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we have great sounds from our expensive TV!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was on a great sale promotion - perfect for what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jackie is Pleased with Geek Squad and Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! Geek Squad was GREAT!!! Will recommend to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar perfect for my needs, music and voice are great

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Good for basic television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't change the settings on the Treble or mid only the bass. The sub works well. Hold expectations you probably won't be blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system, perfect for a bedroom, easy pair with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great sound and love the Bluetooth compatible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product.... sound is excellent for its size!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound bar, I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I would not buy this soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar sounds good, but it has major issues. The soundbar will randomly switch inputs to bluetooth in the middle of watching a show or movie. The only way I found to stop this is by disabling bluetooth on the soundbar. Now instead of switching inputs the soundbar flashes "Not Used" every 5-10 minutes. Another issue is if you fast forward in a show or movie, the sound will come out of both the tv and soundbar creating an echo. The simplest way to fix this is by rewinding a little and then the sound will only come out of the soundbar. This soundbar has been very disappointing. I purchased this thinking a Sony soundbar would work without any problems with a Sony tv. I was wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. 100 % recommended. Very good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Christmas gift, great quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family as an early Christmas gift and they love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luca! Thank you for sharing your experience with your Sony HT-S400 2.1ch Soundbar! We are delighted to see that your family and you are loving the powerful sound with deep bass which enhances the overall audio experience. The Soundbar is designed for simplicity and convenience with easy setup and operation, not to mention the wireless subwoofer that allows for flexible placement options without the hassle of cables. Please keep enjoying the great sound. Thank you for choosing Sony! Regards. -Ismael Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Got a great deal on sale. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic soundbar and subwoofer! Great bang for your buck

    I would recommend this to a friend