Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10096042
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was gift for my daughter for a movie night she was having with friends. She loves it.
I would recommend this to a friend- Pros mentioned:Sound quality
May not be necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar did not have enough adjustments. As it turns out the Sony Bravia TV I bought has high quality speakers and I did not need the sound bar. The sound was more crisp and clear without this bar.
No, I would not recommend this to a friend Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great. Now when I mute my TV, everything is muted. Fantastic!
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Been using it for a few months now.
I would recommend this to a friendSoundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First soundbar ive ever purchased and it honestly didnt disapoint me.
I would recommend this to a friendHappy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift a while back for my sister and they love it! Works great!
I would recommend this to a friendDecent, but not that great v
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as good as some cheaper options. Unfortunately. I hardly use it anymore because it just doesn’t sound right.
No, I would not recommend this to a friendSound Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not good! Older version sounds better!
I would recommend this to a friendSkip this one for the next level
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I’d bought the next level sound system for my TV. This one is okay, but have spent less for better
No, I would not recommend this to a friendCmas gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cmas gift they loved it and use it wll the time hapoy
I would recommend this to a friend- Pros mentioned:Sound quality
Surround Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Clear sound and the max volume is perfect.
I would recommend this to a friend Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m totally confident with this product, it’s just that I looked for.
I would recommend this to a friendGreat Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly what we were looking for in our house.
I would recommend this to a friendMust have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Must have for any “man cave” or any living room. The wireless bass speaker is easily the thing that puts this item above the rest.
I would recommend this to a friendWell...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well as it should but... it has a tendency of turning on by itself all the time. I shut everything off (sound bar, tv, console, etc) but the sound bar will turn on by itself 30 seconds, a minute, 5 minutes, or even an hour later by itself. I went through every setting possible even Sony's website and Reddit's suggestions but still turns on on its own. Not a deal breaker but annoying.
I would recommend this to a friendNice system and fair price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a Sony fan and this system is really quite nice fir the
I would recommend this to a friendNot loud
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn't loud enough. Seems like not working that well. My old one i could set to 3 and hear tv just fine this one has tp be set at 30 to hear it well
No, I would not recommend this to a friendReceiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t sound good, I my purchase another receiver, because I have all other speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShermanJ,
Thanks for reaching out and sharing your feedback regarding the HT-S400.
We're really sorry to hear that the sound quality wasn't up to your expectations. That's definitely not the experience we want you to have, especially since you already have other speakers you'd like to use.
To get to the bottom of this and figure out if there's anything we can do to help improve the performance, we highly recommend you contact our support team directly. They have the expertise to walk you through setup checks and discuss all available avenues.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We appreciate you being a Sony customer.
Sincerely,
Estefany
Open box excellent not as described condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the open box which says excellent condition, however the wood was a bit swollen in a few places and definitely not excellent condition. Product was not even cleaned before sending, it had a lot of white spots.
No, I would not recommend this to a friendNo remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great but we were missing the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User744481,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the missing remote with your HTS400 soundbar. We understand how important it is to have all components for a seamless experience.
To resolve this issue promptly, we strongly recommend reaching out to our support team. They are well-equipped to assist you with obtaining a replacement remote control and can guide you through the process efficiently.
For your convenience, you can find the contact information and further details at the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Best regards,
-Fred