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Customer Ratings & Reviews

Your price for this item is $228.00
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1514 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,514 reviews
  • Rated 5 out of 5 stars

    Make the world shake!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound for the price, extreme sub woofer, you can make shake the whole neighborhood, easy to connect, and works really nice with the same sony brand tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound I'm very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RE23,

      Thanks for sharing! We're glad to hear you're happy with your purchase and are enjoying the sound from the HT-S400. We appreciate you taking the time to post.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. sony-global

  • Rated 4 out of 5 stars

    for sony hts400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality speaker. It's just after a long time of using, if you don't close it after everytime you use, somtime there are undesirable noise that somes with the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YingG!
      Thank you so much for sharing your feedback with us. It is fantastic to know that you appreciate the quality of the HT-S400 speaker. We understand how important a clear and consistent sound experience is and we appreciate you pointing out the occasional noise issue after extended use.

      If you ever need tips on optimizing your setup or have any questions, don't hesitate to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my old sound system wasn’t working, it’s been amazing after upgrading to this sound system. It was easy to set up, and it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar with wireless subwoofer! Gets really loud with very little limiting. Is the perfect size for a 55 in TV fits right in between the stand legs but blocks the remote sensor which is kind of an annoyance. Overall, great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than TV speakers once it was setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great once I got it working. I have a 2017 Sony Bravia tv that has an HDMI/ARC port but it took a lot of playing with settings to get it to work right and I still had to connect the optical connection. But now I can control the soundbar and the tv with just the tv remote. One big challenge was to reduce the audio latency so it was not noticeable, which again took a lot of playing with settings. I think this is the problem with my older tv, not the soundbar, although I have seen reviews where the latency on this model is not great. One really great surprise feature is that there is an IR blaster built in, which is a good thing since the soundbar blocks the IR receiver on the tv. I might have gone with the Roku pro soundbar, that was my second choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - HT-S400 2.1ch Soundbar with powerful wirele

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar as a Christmas gift for an excellent price. It has great quality sound for the price. It was easy to set up and essy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for price. Only negative is subwoofer needs to be +3 volume to get good base on most content

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the HT-S400, Rj25. We're pleased to hear you find it a good value for the price.

      Regarding your observation about the subwoofer: subwoofers are designed to reproduce low-frequency bass sounds, which can sometimes be less pronounced depending on the type of content played and individual room acoustics. It's not uncommon for users to adjust the subwoofer volume to a higher setting, such as +3, to achieve their preferred level of bass—especially with content that doesn't emphasize low frequencies by default.

      If you find you consistently need to increase the subwoofer to +3 for satisfactory bass, that's within normal use parameters, and many listeners tweak this setting to match their preferences and listening environment. For optimal bass performance, also make sure the subwoofer is placed in an open space, away from obstacles like walls or large furniture, as these can affect bass perception.

      If you ever notice sudden drops in bass or have difficulty hearing low frequencies even at higher subwoofer levels, checking the connection and ensuring the subwoofer is not in standby mode can help maintain consistent performance.

      We appreciate your input and are glad you're enjoying the soundbar overall!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I was blown away with hiw simple it was to set up, how good it looked with my system and how amazing it sounded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy, but I am a techie. For the price I think the sound is very good and the bass really adds the boom. I like that it shuts off the sound bar and the subwoofer from the remote. I have watched a few movies now and it really adds to the movie experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically plug and play with the Sony TV we just bought. Good sound and looks nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH,

      That's fantastic to hear! We're thrilled your Sony HT-S400 Soundbar is working out so well for you. We designed the HT-S400 for seamless integration and an enhanced audio experience, especially with our Sony TVs. It's great to know that the "plug and play" setup, impressive sound, and sleek design are exactly what you're enjoying.

      Thank you for the 5-star review! We appreciate you choosing Sony.
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Michael

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great sound for movie like I’m in a cinema

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for your review! We're really happy to hear you're enjoying the Sony HT-S400 soundbar and that it's delivering an immersive, cinema-like sound experience right in your home.

      We designed this soundbar to bring movies to life with powerful, clear audio, and it's great to hear that it's hitting the mark for you.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a sound bar with good base and sound quality and I got just that. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and bass is incredible. The bass incredibly high it pretty much rattles the house and it can be adjusted to different levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's pretty good for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good sounding soundbar for the price. Good bass and vocal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsmo11,

      Thanks for sharing your feedback! We're so glad to hear you're happy with your HTS400 soundbar. It's great to know that you find it to be a good value for the price, and the bass and vocal clarity are enhancing your listening experience.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony HT-S400 2.1 soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Sony sound bar and grateful I purchased it when I bought the TV. Love the clear sound and bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOOM! This soundbar is SICK!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say SOUND and BASS? Holy cow this thing was on sale and it was a STEAL. The sound of this speaker and subwoofer completely transformed my entertainment center area. You HAVE to check this out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our soundbar I got it as a present for my husbands birthday and it shakes the whole house. Our neighbors have to keep asking us to turn it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sound bar that is reasonably priced. The sound is clear with no cracking/scratchy echoing going on. If you put it on full blast, your house will vibrate lol

    I would recommend this to a friend