Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$258.00
Save $41.99
Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1578 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,578 reviews
  • Rated 5 out of 5 stars

    Sound on a budget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved our entertainment center to a small room and didn’t need a powerful reciever. I opted for a sound bar with 2.1. This paired without issues with our smaller LG 43 in TV. Optical, HDMI(ARC) and Bluetooth all working great as well as sounding great in our 10x10 room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than TV speakers once it was setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great once I got it working. I have a 2017 Sony Bravia tv that has an HDMI/ARC port but it took a lot of playing with settings to get it to work right and I still had to connect the optical connection. But now I can control the soundbar and the tv with just the tv remote. One big challenge was to reduce the audio latency so it was not noticeable, which again took a lot of playing with settings. I think this is the problem with my older tv, not the soundbar, although I have seen reviews where the latency on this model is not great. One really great surprise feature is that there is an IR blaster built in, which is a good thing since the soundbar blocks the IR receiver on the tv. I might have gone with the Roku pro soundbar, that was my second choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this sound bar! It is easy to setup and the sound quality and the bass from the subwoofer makes watching movies feel like you have your own movie theater in your home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelM,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you absolutely love the HTS400 sound bar! It's fantastic to know that you found it easy to set up and that the sound quality, along with the powerful bass from the subwoofer, creates a movie theater experience right in your home. Enjoy your cinematic adventures!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Products are awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy operation, works well with the 85" Sony Bracia TV I purchased recently. I've always been a Sony fan and have never had any issues with their products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    heck yeah! Sound!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality! Fantastic for sports and actions movies! Bluetooth work very well for jamming to tunes while cooking and cleaning!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyB,

      Thank you for choosing Sony!

      It's truly wonderful to hear that you enjoy the sound quality of your HT-S400 and that it works so well for sports and action movies. We're also glad to know that the Bluetooth functionality enhances your experience while cooking and cleaning, allowing you to jam to your favorite tunes effortlessly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    BRAVIA SOUND BAR

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works just perfectly and was very easy to install. In addition, the sound is great and the bass works really well on music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IBMCOMPUTER,

      Thank you for choosing Sony!

      We're so glad to hear that you're enjoying the HT-S400 soundbar! It's great to know that the setup was easy and that you're happy with both the sound quality and the bass performance, especially when listening to music. We appreciate you taking the time to share your positive experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome easy to install and connect with my TV and audio equipment and the sound is awesome excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar with wireless subwoofer! Gets really loud with very little limiting. Is the perfect size for a 55 in TV fits right in between the stand legs but blocks the remote sensor which is kind of an annoyance. Overall, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Coming off of an old school surround system with multiple speakers around the room, this single soundbar is very surprising in its capabilities. Subwoofer also provides great sounds and effects for any occasion whether it be movies or sporting events or casual tv. 10/10 recommend, especially to any sports fans out there that enjoy the at home sports bar vibe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy, but I am a techie. For the price I think the sound is very good and the bass really adds the boom. I like that it shuts off the sound bar and the subwoofer from the remote. I have watched a few movies now and it really adds to the movie experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an anniversary gift to my fiancé and he absolutely loved it! We live in a small apartment so it's just perfect for movie nights, music for hangouts, convenient for listening to podcasts while cleaning, etc. Def worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a good soundbar should.. decent bass, good depth. From music to movies im very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy to the rescue.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get something to replace Subwoofer that went out on the sound bar and wireless Subwoofer I was using. Really did not want to spend $1,000.00 on new system. Found this one and it was in my price range I could afford. I was afraid that it would not stand up to quality I was used to having. Boy was I surprised! It was money well spent and I am very happy to say sounds GREAT and fills the room with sound. Once again, BestBuy comes through with quality and price. Also this "Old Man" was able to install with very little effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the world shake!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound for the price, extreme sub woofer, you can make shake the whole neighborhood, easy to connect, and works really nice with the same sony brand tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar and sub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and sounds great! Volume modes work well, responds well with movies and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoBie01,

      It’s rewarding to hear that your experience with the HT-S400 Soundbar has been so positive from the moment you plugged it in. We are glad to know that the various volume modes are helping you get the most out of your movies and sports, providing that clear, impactful sound we strive for.

      Thank you for trusting Sony to bring your favorite entertainment to life!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing sound for a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound!!!! very pleased. easy to set up. worth trying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic sound bar

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic sound bar, not much else. It does turn on when the TV turns on, but it does not turn off automatically. It flashes stand by.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK,

      We are really happy to hear that you’ve added the HT-S400 to your setup, though we want to ensure it’s working seamlessly with your TV.

      To help with the automatic power-off feature, please check the Control for HDMI settings. You can do this by pressing and holding VOICE on the remote control for more than 5 seconds until [CONTROL FOR HDMI] appears on the front panel display. To change the setting, press the volume +/– buttons on the remote.

      Please keep in mind that when you turn off the TV, the speaker system will turn off automatically only if the input of the speaker system is set to the TV input. Additionally, your TV must support the Control for HDMI function; you may want to refer to your TV's operating instructions for specific compatibility details.

      If the issue persists after checking these settings, please reach out to our technical team for further assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for trusting Sony to enhance your audio experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my old sound system wasn’t working, it’s been amazing after upgrading to this sound system. It was easy to set up, and it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound no bad review here .affordable for great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioE,

      That's excellent feedback! We are delighted you find the HT-S400 Soundbar to offer such excellent sound and great quality at an affordable price. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great Value!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and made such a difference in the quality of sound coming from our TV. The bass is wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user896024,

      Thanks for the fantastic feedback on the HT-S400 soundbar! We're so glad to hear the setup was easy and that it has made such a big difference in your TV's sound quality. It's awesome to know you're enjoying the bass as well. We hope you continue to enjoy a great audio experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US