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Customer Ratings & Reviews

Your price for this item is $228.00
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1514 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,514 reviews
  • Rated 4 out of 5 stars

    Not a great value at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from this product. I bought it to replace my Vizio soundbar and sub that blew a speaker. That Vizio was half the price and sounded twice as good. The sub is lacking in power and its bulky. The soundbar has really old fashioned looking display and the remote will be needed because some functions wont go universal. When I try to use my cable remote I have to have it perfectly aligned with the device. Its just ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good sound easy set up brand name is as always great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic review of the HTS400, DAVIDD! We're thrilled to hear that you found the price to be a great value, enjoyed the sound quality, and appreciated how easy it was to set up. It means a lot to us that you trust the Sony brand—we’re committed to delivering the excellent experience you expect. Enjoy your new soundbar!

      Thanks again for choosing Sony and for being a valued customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great for the price. pairs easily with samsung tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdV1, thank you for the fantastic 5-star review! We're truly heartened to learn that you're enjoying the great sound of the Sony - HTS400 and that pairing it with your TV was quick and easy. It's always great to now the setup is smooth and the performance delivers excellent value. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    I am glad I bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system is worth the money. It is extremely loud and the bass is right. It is easy to connect. It connects automatically with my TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanM!
      Thank you for your great feedback! We are really happy to hear that the HT-S400 sound system is delivering the loud, powerful bass you were looking for and that connecting it to your TV was so effortless.

      This system is designed to provide clear, immersive sound with easy setup, thanks to its seamless automatic TV connection and user-friendly interface.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Noice sound system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for our apartment living room! Fair price for the quality too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your feedback, MarkS! We're thrilled to hear that the HT-S400 delivers great sound for your apartment living room and that you feel the price matches the quality. We designed this soundbar to offer a rich audio experience and strong value, so your comments mean a lot. If you ever have questions or want to share more about your setup, we’d love to hear from you.

      Thanks again for choosing Sony!


      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a Christmas gift, however It sounded great in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WandaG
      Thank you for your feedback! It is great to hear that the HT-S400 sounded impressive in the store.

      This system offers rich, clear sound with easy setup and Bluetooth connectivity, making it a wonderful gift choice for the holidays.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to set up. Bluetooth feature is very nice. The sub is very clear and makes what ever you are listening to sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price! Very clear and the subwoofer that it comes with is a big plus. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Easy set up. Not bulky sits on my tv console and does not take up space. Happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDING RE: THE DOUNDBAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with having the sound bar attached to the television set itself. It allows the surface of the cabinet below to be used as usual. It is a fantastic idea!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable sound bar system at a great price, would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, WilliamM!

      We are delighted to hear you find the HT-S400 to be a great, affordable sound bar system at a great price, and we appreciate your recommendation!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I combined with a Hisense U7 and it work perfectly as soon as you connect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We replaced a Vizio soundbar which had a good sound but only worked sporadically. This unit is superior to the Vizio in performance and sound. Easy to set up and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is spectacular and there is a lot of bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. I never have a problem connecting. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it quality sound easy to connect awesome sales rep I totally love it and would recommend it to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating pairing instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is always more complicated than one would expect, but the directions don’t provide any insight into needing to pair with certain streaming apps independent of pairing with the TV. That seems to be the only real downside. I did pair it with a Sony TV and that is certainly not intuitive. Sound quality is fine for the price, but if you are not technologically savvy be prepared for some installation pains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic, but even though its connected to a Sony tv via optical cable, there is still a noticeable lag in the sound coming from soundbar vice the tv speakers. When connected via HDMI, the only way to control the volume is with the sound bar volume control (not the tv's) - which is a slight inconvenience because it requires a configuration change in the settings menu. Until they can fix the sound lag issue on all sound bars, I can only give a "good" rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buena compra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buen sonido y bajos definitivamente un must to go xd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola AlejandroPreciado!
      Nos emociona escuchar que disfrutas del buen sonido y los potentes bajos del HT-S400.

      Este sistema de sonido cuenta con tecnología avanzada que te brinda una experiencia auditiva envolvente, perfecta para tus películas y música favoritas.

      Gracias por elegir productos Sony!
      Atentamente,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st soundbar and i went with it due to wireless subwoofer and price. sound is impressive and woofer delivers a deepness in the bass. would definitely recommend.

    I would recommend this to a friend