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Customer Ratings & Reviews

$258.00
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1578 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,578 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a sound bar with good base and sound quality and I got just that. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. I can now hear voices clearly on my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      It’s rewarding to hear that your HT-S400 soundbar sounds great and, most importantly, that you can now hear voices clearly on your TV! We specifically design our soundbars to enhance dialogue clarity, and we are delighted we achieved that for you. Thank you for your choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear sound. Easy to adjust base and sound levels. Easy to install and sync with LG model televisions. Great buy for great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved the sound from my new TV. Very easy to install and controlled by the TV. After setup you can just forget it is there. I use it in my bedroom and am very happy with with the effect of clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and easy to set up. We can hear it outside when cleaning or cooking on the grill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and output quality. The only thing I would change is adding a “mid” range eq option to go along with the existing “treble” and “bass” eq options. Overall, though, great product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, thank you for sharing your fantastic feedback! We are very glad to hear you're enjoying the HT-S400 Soundbar overall and we really appreciate your input regarding the equalizer. We'll surely pass the comment to the team for their consideration. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great Deal on Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and works perfectly with my Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregS,

      We are ecstatic to learn you are enjoying the great sound of the Sony HTS400! It's wonderful to hear that it works perfectly with your Sony BRAVIA TV. Thank you for your 5-star review and for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound with an affordable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Anything sony has always been great quality and long lasting. I definitely recommend. Great 2.1 sound and very loud. This sound bar is more than enough for a bedroom or medium sized room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t find a better sound experience. It makes a huge difference with the subwoofer, and is definitely worth a buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. The sound is crisp and clear. The setup is so easy. I expected ot to be complicated and was overwhelming myself and then I realized it was actually the easiest ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony HT-S400 Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband. He absolutely loves it. Extra bonus, he was very happy about it being wireless and still able to sound so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great introductory soundbar system that syncs easily with other sony products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atm78,

      We're pleased to learn that your Sony soundbar system has made such a great first impression! Thank you for your wonderful 5-star rating—it's fantastic to know the HTS400 offers an approachable setup and synchronizes so easily with your other Sony devices, bringing seamless integration right into your home.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Rated 2 out of 5 stars

    Sub cuts out/disconnects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for just under a year. For the price, quality is exceptional. I love the sound when it works together. Sound bar is connected via Optical. Every 2-5 minutes(no exaggeration) the subwoofer cuts out intermittently, green light blinks as an indication of attempted reconnection. I have followed Sony’s instructions to reset and ‘fix the issue’, however, does not fix the issue. Very irritating. Considering switching brands as I’ve had better experiences with less commonly known brands..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaileyKilgore,

      Thank you for taking the time to share your feedback, and we sincerely appreciate your kind words about the exceptional sound quality of the HT-S400 when it's performing as expected. We are genuinely sorry to hear about the frustrating issue you are experiencing with the intermittent subwoofer connection.

      We want to ensure you get the seamless, powerful sound you deserve. Since the basic reset has not resolved this persistent issue, we strongly recommend allowing our dedicated technical support team to conduct a more in-depth diagnostic. They have advanced tools and knowledge to explore potential wireless interference, firmware issues, or other factors that might be causing the subwoofer to drop its connection.

      Please contact our specialists through the link below so they can walk you through further, advanced troubleshooting and work towards a permanent solution:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      We value you as a customer and are committed to resolving this so you can enjoy your home theater setup without interruption.

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar.It has great sound quality that fills up an entire room.I would recommend this Sony sound bar.I like the bass clarity.It is very easy to put together and is very light in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to install! Bought this system for under $200. Was replacing a Bose system and this one met the criteria.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH,

      That's excellent to hear! We're delighted you're enjoying the great sound and easy installation of your HT-S400 soundbar system, especially at such a great value.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for small spaces or bedrooms. If you were thinking home theater, look elsewhere. However, if you appreciate clarity and decent bass, this is perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great. It was really easy to set up and paired perfectly with my Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. No problems with connections and the sound is great! Another great Sony product for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my boyfriend’s studio space for his work and he loves it the quality in the sound was excellent and the step it daily easily. He loves music utilizes everyday. He price was also excellent.

    I would recommend this to a friend