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Customer Ratings & Reviews

$258.00
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1578 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,578 reviews
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, great sound. Love it! The bass is insane when turned up, and when you don’t need the bass it’s super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very I really like this product. The bass is very smooth and the speaker sound is very clear. good jod

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User460658,

      Thank you so much for the 5-star review of the Sony - HTS400! It's fantastic to know that you're enjoying the smooth bass and the very clear speaker sound. We designed this soundbar to provide a rich and balanced audio experience, so your feedback is truly appreciated.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Just sounds so right.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV the right sound and bass combo. For the price of the Sony surround sound system it’s worth every penny spend on it. Also the geek protection plan gives me covered so I can watch my shows the way I want to watch them with excellent sound at the control of my fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has very good sound quality and is very user friendly and easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to set up. Bluetooth feature is very nice. The sub is very clear and makes what ever you are listening to sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We replaced a Vizio soundbar which had a good sound but only worked sporadically. This unit is superior to the Vizio in performance and sound. Easy to set up and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works perfectly with our TV. It was fairly easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, StephanieH!

      We are so glad to hear your HT-S400 was easy to install and is working perfectly with your TV! There is nothing like a seamless setup to get you right into the movies.

      Enjoy the upgraded sound and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st soundbar and i went with it due to wireless subwoofer and price. sound is impressive and woofer delivers a deepness in the bass. would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well at a good price! Easy to setup! Made it easier to hear voices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar really in reases the volume and clarity of the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulL, thanks for sharing your positive feedback on the HT-S400 Soundbar! We're glad to know you are experiencing a noticeable improvement in both the volume and clarity of your TV's audio. That crisp sound quality is exactly what the S400 is designed to deliver! We hope you continue to enjoy a more immersive and clear listening experience with your movies and shows. Thanks for choosing Sony! Best, Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price! Very clear and the subwoofer that it comes with is a big plus. I would highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time buyer of a sound bar system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up. Had to figure a few things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has awesome sound and good amount of bass for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Easy set up. Not bulky sits on my tv console and does not take up space. Happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only slightly better than the year old Sony 65" XBR sound, but enhances dialogue. Subwoofer barely noticeable. Setup super easy. BEST BUY customer service outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Sound Bar w/ Hoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rich sound. I would buy it again. I wish I'd bought this product sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurS,

      It brings us great joy to hear that your Sony speaker delivers such nice, rich sound and that you’d happily buy it again. Thank you for your fantastic 5-star rating! The immersive audio quality and impressive performance of the HTS4400 really help bring music and movies to life.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Tv Blutooth speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and sound it feels like im at the movie theaters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaC! We're thrilled that your HT-S400 soundbar is delivering a true movie theater experience for you at home.

      The feeling of being immersed in the sound is due to our S-Force PRO Front Surround technology, which works to create that wide and cinematic audio field without needing extra speakers all around the room.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Still a lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic, but even though its connected to a Sony tv via optical cable, there is still a noticeable lag in the sound coming from soundbar vice the tv speakers. When connected via HDMI, the only way to control the volume is with the sound bar volume control (not the tv's) - which is a slight inconvenience because it requires a configuration change in the settings menu. Until they can fix the sound lag issue on all sound bars, I can only give a "good" rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sounds amazing at a great price it’s a must buy item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyP,

      Thank you for your fantastic 5-star review! We're very glad to hear that you're loving the sound quality and value of your new HT-S400 soundbar. We designed it to deliver clear, cinematic audio without a complex setup, and it's great to know that it's hitting the mark for you.

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good only issue is sometimes sound is delayed from tv sound even with optical cable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leopold,

      We’re sorry to hear about the audio delay you’re experiencing with your HT-S400 and optical connection. To fix this, we recommend adjusting the A/V Sync settings in the soundbar’s menu or your TV’s audio settings to align the timing, and also ensuring your TV's digital output is set to PCM or Auto for the fastest signal processing.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US