Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10735598
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old sound bar from 6 years ago. New one is better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlisonB,
Thank you for your 5-star review of the Sony HT-S400! We're happy to hear that your new soundbar is delivering better quality compared to your previous one. We hope it enhances your listening experience for years to come!
Regards,
Dominick
Frustrating pairing instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is always more complicated than one would expect, but the directions don’t provide any insight into needing to pair with certain streaming apps independent of pairing with the TV. That seems to be the only real downside. I did pair it with a Sony TV and that is certainly not intuitive. Sound quality is fine for the price, but if you are not technologically savvy be prepared for some installation pains.
I would recommend this to a friendAmazing Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect sound bar that is reasonably priced. The sound is clear with no cracking/scratchy echoing going on. If you put it on full blast, your house will vibrate lol
I would recommend this to a friendGreat sound for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. Even though we have a new Sony Bravia TV getting the soundbar synched and operating was a bit of an adventure. Instructions could be more helpful.
I would recommend this to a friendGreat quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it quality sound easy to connect awesome sales rep I totally love it and would recommend it to anybody
I would recommend this to a friendGood product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Little expensive. Easy setup. Love sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plew,
We're truly heartened to learn that you’re loving your Sony sound bar! Thank you for the fantastic 5-star rating and for highlighting the great sound quality and easy setup—those are features we aim to deliver with every experience. It’s wonderful to know your sound bar has made such a positive impact, even with its premium price.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our soundbar I got it as a present for my husbands birthday and it shakes the whole house. Our neighbors have to keep asking us to turn it down.
I would recommend this to a friendGood not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar for price. Only negative is subwoofer needs to be +3 volume to get good base on most content
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the HT-S400, Rj25. We're pleased to hear you find it a good value for the price.
Regarding your observation about the subwoofer: subwoofers are designed to reproduce low-frequency bass sounds, which can sometimes be less pronounced depending on the type of content played and individual room acoustics. It's not uncommon for users to adjust the subwoofer volume to a higher setting, such as +3, to achieve their preferred level of bass—especially with content that doesn't emphasize low frequencies by default.
If you find you consistently need to increase the subwoofer to +3 for satisfactory bass, that's within normal use parameters, and many listeners tweak this setting to match their preferences and listening environment. For optimal bass performance, also make sure the subwoofer is placed in an open space, away from obstacles like walls or large furniture, as these can affect bass perception.
If you ever notice sudden drops in bass or have difficulty hearing low frequencies even at higher subwoofer levels, checking the connection and ensuring the subwoofer is not in standby mode can help maintain consistent performance.
We appreciate your input and are glad you're enjoying the soundbar overall!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect with a Sony TV. Delivers nice sound, easy to set up and a good all around value.
I would recommend this to a friendTV sound upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vast improvement over the TV speakers. Setup was easy, I connected with the optic cable. Sold sound, but it changes sound style on its own sometimes.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing. I never have a problem connecting. Great purchase.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding sound bar and subwoofer. Easy install and connection! I purchased because I needed something that could be connected by arc cable, not the optical cable. Works great.
I would recommend this to a friendGood sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes watching movies to a whole new level, very immersive experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OsvaldoR,
We're so glad to hear that. Thank you for sharing your 5-star rating and letting us know how your Sony soundbar has taken your movie nights to a whole new level. The HT-S400 is designed to deliver immersive, cinematic sound that truly enhances every viewing experience, so it’s fantastic to know you’re enjoying that standout feature.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is so good. The bass is on point. Thanks for this. Was skeptical at some point. But I am happy I did buy it
I would recommend this to a friendSolid Sound Bar without issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds awesome. Easy to hook up and use. Since getting a sound bar years ago I always have had one for my TV and this one is as good as any I have owned.
I would recommend this to a friendThis Sony Sound Bar is one of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this around system goes great with my TV feel like you in the theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Docwinlee,
It is great to hear how much you like your HT-S400 with your TV!
This soundbar is built to give you rich and powerful sound, so movies really feel bigger and more exciting, almost like you’re at the theater.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony sound bbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar easy to set up no wireless problems like other brands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leemcleod,
Thank you for your review! It is most rewarding to hear that you're enjoying the great sound and effortless setup of your Sony HT-S400 soundbar. We designed this system to be both powerful and easy to use, so it's fantastic to know that you're experiencing a seamless, wireless connection without the hassle you've had with other brands. Your feedback is a great testament to the quality and convenience we strive to deliver.
Thanks for trusting Sony!
Best regards
Dominick
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass hits and sounds clear. The ease of connecting and using is awesome as well.
I would recommend this to a friendSound bar subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is spectacular and there is a lot of bass
I would recommend this to a friendGreat sistem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good the bass is a boom I always watch movies and it sound really good
I would recommend this to a friend