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Customer Ratings & Reviews

$258.00
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1578 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,578 reviews
  • Rated 5 out of 5 stars

    Impressive Cinematic Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and subwoofer combination is great. It fills the room. I was thinking of getting rear speakers for surround sound but I am not sure I need them with this getup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, the bass hits, i have to turn down at night….. however its complicated to configure with a TV thats not Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect speaker for a small theater setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and bass was fabulous. We had it setup in a theatre room and it did fit perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Just make sure you don’t live in an apartment with thin walls!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeH,

      Thank you for choosing Sony!

      We're elated to hear that you love the sound quality of the HTS400! Thank you for sharing your thoughts about the wall installation; it sounds like it truly enhances the audio experience. Enjoy your audio journey!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    All about that BASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. The bass makes you feel like you’re in the movie!! And it’s very user friendly. Simple and get the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PabloR,

      Thank you for choosing Sony!

      We're honored to hear that the HT-S400 soundbar’s powerful bass and user-friendly design are enhancing your movie experience. Your appreciation motivates us to continue crafting products that bring immersive sound and simplicity to your home.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Mediocrity at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent option. Great low end bass, but not that great on the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VetOfAirForce,
      Thanks for sharing your thoughts on the HT-S400! We’re glad to hear you’re enjoying that deep bass, but we’re sorry the overall sound quality hasn't quite hit the mark for you yet.

      We want to make sure you're getting the best experience possible, so we’d love for you to try these quick steps to see if they sharpen things up:

      -For the best audio quality, use a wired connection (preferably HDMI ARC/eARC if your TV has it) and set your TV’s digital audio output to PCM.

      -Ensure both your TV and soundbar have the latest firmware updates installed. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/software/00278020

      -Experiment with the soundbar’s built-in sound modes, such as “Voice” or “Sound Field,” to see which one sounds best in your room.

      Hopefully, these changes help clear up the audio so you can fully enjoy your new setup!

      Thanks for considering Sony and sharing your feedback.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best for price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is easy to setup, sounds great, and will let the neighbors know you're having a good time!!! I think this soundbar is best bang for your buck!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound! Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system! It works great! The sound is awesome!! Very high quality. It was very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and overall great product for the money I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback!

      We are so pleased to hear that your HT-S400 was very easy to set up and that you feel it's a great product for the price. We designed this soundbar to provide a seamless and high-quality audio experience, and it's incredibly rewarding to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great sound bar and subwoofer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound and the subwoofer exceeded my expectations. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug n Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically plug and play with the Sony TV we just bought. Good sound and looks nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH,

      That's fantastic to hear! We're thrilled your Sony HT-S400 Soundbar is working out so well for you. We designed the HT-S400 for seamless integration and an enhanced audio experience, especially with our Sony TVs. It's great to know that the "plug and play" setup, impressive sound, and sleek design are exactly what you're enjoying.

      Thank you for the 5-star review! We appreciate you choosing Sony.
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music as well as watching movies and sports. Lots of bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding volume, sound and bass. Highly recommend. Do not hesitate purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product the sound is amazing and its easy to use and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar work great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and wireless subwoofer are great! Makes watching the TV so much better even though the sound on TV speakers is really good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bass Bangin for your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Easy to install. All chords and components come ready to plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LamontG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the sound bar and it was like night and day on the quality of sound. Great investment. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GriffinL,

      Thank you for choosing Sony!

      We're immensely pleased to hear the HT-S400 has made such a significant difference in your sound experience! It's truly wonderful to know our products are enhancing your enjoyment. We're glad you found great value in it, and we definitely appreciate your recognition of the Best Buy team.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Needed this for clear dialogue in movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job for the price. Not as many adjustments as the more expensive units, but does make movies and TV shows more intelligible. Seems the industry is severely lacking in the post production sound mixes. The news programs are "clear as a bell", yet other content is degraded and needs help for dialogue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound, bass is incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is on another level, the design is elegant and fits in perfectly infront of my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound for living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and synced easily. I’ll recommend this product for good sound experience.

    I would recommend this to a friend