Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10735598
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Overall, Very Good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it half price, which was awesome (open box). It was very easy to install and set up. The sound is very good, and we switched from a 5.1 sound system to this sound bar. My only complaint is we have to turn the TV on, get it set, then shut it off and turn it back on in order to have sound. A minor annoyance. But it does have very good sound for our space.
I would recommend this to a friendAmazing and no wire hassle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for my 85 in Sony Bravia and synced right in without the HDMI or any cable, both soundbar and sub are wireless gives flexibility to be placed anywhere.
I would recommend this to a friendSub cuts out/disconnects
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for just under a year. For the price, quality is exceptional. I love the sound when it works together. Sound bar is connected via Optical. Every 2-5 minutes(no exaggeration) the subwoofer cuts out intermittently, green light blinks as an indication of attempted reconnection. I have followed Sony’s instructions to reset and ‘fix the issue’, however, does not fix the issue. Very irritating. Considering switching brands as I’ve had better experiences with less commonly known brands..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BaileyKilgore,
Thank you for taking the time to share your feedback, and we sincerely appreciate your kind words about the exceptional sound quality of the HT-S400 when it's performing as expected. We are genuinely sorry to hear about the frustrating issue you are experiencing with the intermittent subwoofer connection.
We want to ensure you get the seamless, powerful sound you deserve. Since the basic reset has not resolved this persistent issue, we strongly recommend allowing our dedicated technical support team to conduct a more in-depth diagnostic. They have advanced tools and knowledge to explore potential wireless interference, firmware issues, or other factors that might be causing the subwoofer to drop its connection.
Please contact our specialists through the link below so they can walk you through further, advanced troubleshooting and work towards a permanent solution:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We value you as a customer and are committed to resolving this so you can enjoy your home theater setup without interruption.
Thank you for considering Sony!
Regards,
Dominick
very good soundbar and subwoofer combo.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of bass. Speech has good separation. Virtual Surround is disappointing for a Sony - but that's not what i bought it for. Configuring it through the remote, the buttons on top of the sound bard and the tiny LED readout is kind of clumsy, but once it's done it's done.
I would recommend this to a friendGreat addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound easy setup. Great starter for a family room and entertaining
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just what I was looking for. Really brought my Sony TV to life. Excellent sound bar
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a bracket to attach to bottom of tv to hang
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ,
Thanks so much for reaching out and sharing your feedback!
We really appreciate you taking the time to let us know you'd like to see a bracket option for attaching the HT-S400 soundbar to the bottom of your TV.
Customer feedback like yours is incredibly valuable and helps us think about future product updates and accessory options.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, it gets real loud, and you can really feel the base
I would recommend this to a friendSound bar
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound would recommend it to anyone that's interested in a nice quality sound
I would recommend this to a friendLove it!! Perfect sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do not need anything more than this sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TarekE, thank you for your kind words! We’re delighted to know that you believe the HTS400 soundbar provides everything you need for an exceptional sound experience. Thank you for choosing Sony. Best regards, -Jenn.
Sony Sound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds excellent! Gives my home the movie theater sound that I wanted while watching tv
I would recommend this to a friendBoom Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar spec is designed more around bass performance if you like the deep loud booms during movies that shake the floor then i recommend this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle!
It is truly wonderful to know that you are enjoying the HT-S400 soundbar. We truly appreciate you sharing your positive feedback with us!
We designed it with a powerful, deep bass performance to make those movie moments feel even more impactful, with a dedicated subwoofer that delivers a rich room-shaking audio experience.
We appreciate you choosing Sony!
Best regards,
Estefany
A new sound dimension for the room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought a Sony 55" Bravia big screen but the sound as most know has a lot to be desired. So, I knew a Sony soundbar would be a big upgrade to match the tv...and I wasn't disappointed in the results. Simply followed the instructions included and the set-up wasn't too hard to figure out and the wireless subwoofer makes a real difference for the room. Just remember to connect the skinny optical cable too.
I would recommend this to a friendLove the sound bar super crisp sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound the difference between the sound on the bar and my new TV is amazing. I have heard people say they cannot tell the difference but when my sound bar wasn’t connected right I definitely noticed the sound is so crisp and clear on the bar..
I would recommend this to a friendAwesome sound bar and sub woofer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and booming base, especially when you pair it with Sony Bravia
I would recommend this to a friendBoom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOUD!!! It does its justice with its sound quality!
I would recommend this to a friendSolid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass and sound is solid for something of this price
I would recommend this to a friendSony 400 Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install & link up. The salesperson madd it easy. Sounds great!
I would recommend this to a friendPerfect sound quality for media consumption
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a bit of an audio snob, this soundbar does a pretty decent job to my standards at this price point, it delivers a very punchy and clear bass and it integrates perfectly with my samsung TV, using an HDMI + Optical Cable did the trick, I can control the soundbar with just the TV remote. I was a bit skeptical at the store but I have 0 regrets and I'm keeping it
I would recommend this to a friendGood sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and plenty loud. Almost a must have for any tv if you want decent sound quality.
I would recommend this to a friend