Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10735598
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
so so sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. Sony Bravia xb tv. This soundbar doesn't have the sound of my old bose cinemate.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great nice clear sound price was excellent+++
I would recommend this to a friendGreat LR setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to my LG tv. Wireless sub is active about 20' from sound bar and works well. I use this sound bar for TV viewing and it is a great additions to my LR for the price.
I would recommend this to a friendDoes not stay synchronized with TV so beware!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it does not stay synchronized with the TV so about half the time you must keep both remotes on hand which makes it a huge hassle. Unless you have to have one, skip it. I bought a Sony Brevia to go with this sound bar and both the store and the guys who installed misled me to think the two things would be synchronized and controlled by a single remote. It just is not true.
No, I would not recommend this to a friendReceiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t sound good, I my purchase another receiver, because I have all other speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShermanJ,
Thanks for reaching out and sharing your feedback regarding the HT-S400.
We're really sorry to hear that the sound quality wasn't up to your expectations. That's definitely not the experience we want you to have, especially since you already have other speakers you'd like to use.
To get to the bottom of this and figure out if there's anything we can do to help improve the performance, we highly recommend you contact our support team directly. They have the expertise to walk you through setup checks and discuss all available avenues.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We appreciate you being a Sony customer.
Sincerely,
Estefany
Great Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Bluetooth works well all types for audio. Overall a great buy if you just need a sound bar with some great audio for tv and movies in a small room.
I would recommend this to a friendWell priced sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery and undamaged product
I would recommend this to a friendSounbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 month the sound changed and poor quality. The TV still good, but sound bar no.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlirezaR,
We are sorry to hear that the sound quality of your HT-S400 soundbar has degraded significantly after 11 months of use. This is certainly not the expected performance, and we need to help you resolve this. As a first step, please try power cycling both the main soundbar unit and the wireless subwoofer by unplugging them from the wall for five minutes and then plugging them back in; this can sometimes reset the audio processing. If the poor quality persists, please contact our support team immediately, as your unit is still under the standard one-year warranty and we will need to arrange a service or repair: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards, Eliab
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++*******+++++++++++++
I would recommend this to a friendhome theater sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best place to buy, best prices, best offers, and very, very easy financing, thank you best buy for your help.
I would recommend this to a friendQuick delivery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings product and service and fast delivery.. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisheleP,
Thank you for your review of the HT-S400 soundbar! We're glad to hear that you're pleased with the product, service, and the fast delivery.
If there's anything at all that kept your experience from being 5-star, or if you have any questions or need assistance with your HT-S400, please don't hesitate to contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We're here to help ensure you get the best possible experience from your product.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and easy set up if you have a smart tv. But even if you dont have wifi on your tv it has a cable to still be about to connect
I would recommend this to a friendLast Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is much better than TV…..but unfortunately not as good as 3.1 Speaker, which wasn’t able to keep because sound bar being a little to wide..sad!!
No, I would not recommend this to a friendIt is very powerfu
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful and very strong device that make the life of the family better when all the family share time together.
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want all around sound, it's not for you. but it's good for the price I guess. better surround sound calls for more expensive sound bar
I would recommend this to a friendno-brainer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a no brainer for someone who is looking for a home theater system that's in-expensive with wireless subwoofer and with a sony tv.
I would recommend this to a friendIt’s ok but Vizio is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is good quality, but the sound bar is bad. I think the Vizio is better.
I would recommend this to a friendMovie Night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a group home where mom lives with a 65 inch Sony TV. They now can have movie nights.
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has a decent sound for the price. I sounded great in the store but average in my home. I don't know if I have a flawed product but the sound will cut out on occasion. If I didn't need to spend my rewards points before they expired I would have waited until I could afford a better one.
No, I would not recommend this to a friendOpen box purchase works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, sound is great. Remote was missing as it was an open box purchase but it wasn't needed so not a big deal
I would recommend this to a friend