Customer Ratings & Reviews

Pros: Easy setup, seems to work fine most of the time* Cons: It decides to switch into Bluetooth Pairing mode without any user interaction on my part. No touching of the remote, no voice control, no touching anything, it just turns off the audio and goes into the search mode. Happens anywhere from once every couple hours to several times in an hourlong tv show. Clearly I am not the first to experience this. The subwoofer also doesn't sound all that great - it will enunciate voices on occasion - so you might hear it every 3 seconds or so.

Is it the best? No. But do you expect it to be for the price? If so, that's on you, not the brand or product. I got this open box for under $150 and I would buy it again if I had the chance.

Best Buy had this in stock when mine went out. There was not much to choose from that was in stock. It works ok. Sound quality is ok!

Great price, but not enough power in the subwoofer to satisfy me. Had a previous product and the subwoofer was much better. I returned the item to the store.

Decent for the purpose but sometimes it seems to not be what I want. Not really the fault of the sound bar but wish it were better suited for my home.

Great sound system, this is my 3rd purchase. I love it. Sounds really good and easy to connect and control

The two techs that came to install wall mount and 65” TV were great professional and polite. Gave us tips how to clean screen.

Works ok not the best sound my old Samsung sounded better bought because I bought a Sony tv intergration good sound bad

Best item and I never faced any problem with it since I bought.

Great value good sound and easy to set up I was surprised by the sound quality of the small sound bar.

Good purchase but lacks ability to connect all of my devices, my lack of knowledge is the cause

Best $300 I spent on my girlfriend's 1 bedroom apartment!

Looking for home speaker since my old one went out, Best Buy always have items available. Found Sony, can never go wrong with Sony

Wish I’d bought the next level sound system for my TV. This one is okay, but have spent less for better

It was so good that I come over Best Buy to get what I needed my family was so happy

Easy hookup...sounds good..would buy again..this was a open box, excellent condition

This is one off the things I have a home it did improve my life

The sound and base were very loud which I liked; however, the silkiness of the songs was missing.

It’s not as good as some cheaper options. Unfortunately. I hardly use it anymore because it just doesn’t sound right.

Good quality! Clear sound! Nice features I.e the night feature. Press the night button & it automatically cuts the volume & bass to a decent level, so you don’t disturb anyone that’s trying to sleep! Cons: when you pause it then press play, there’s a delay with the sound. Sometimes the bass sounds a lil off, where you hear this heavy thud of bass drop in the background.