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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1609 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,609 reviews
  • Rated 5 out of 5 stars

    Solid Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price. It connected to my tv remote instantly which made the set up process feel very streamlined.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebbby,

      We're glad to hear that the seamless setup and TV remote integration provided a streamlined experience. We appreciate you highlighting the value of the HT-S400!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds is amazing and set up was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CoryJ,

      We are absolutely delighted that your HT-S400 soundbar is exceeding your expectations.

      It's fantastic to know that you're impressed with the overall quality and the immersive sound. We also love hearing that getting it set up was a breeze for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Feels like I’m in the theatre

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound the sound bar provides. Makes movies even better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VictoriaA!

      We’re thrilled to hear that the HT-S400 is delivering the quality and sound you were looking for. It’s a great feeling when the right soundbar makes movie nights even more immersive!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony soundbar with subwoofer has good quality sound. I said good because prior to Sony I Samsung which had an incredible sound quality. But I think the price was right for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AristidesM,

      We are pleased to learn you are enjoying the great quality sound from your Sony HT-S400 soundbar and subwoofer! It's fantastic to hear that you feel the price was right for the quality you received. We appreciate you taking the time to share your feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prouduct is really nice the hook up was very easy. Volume is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, strong bass, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may only be a 2.1 system, but the sound is amazing. Much better than most of the others out there that I tried. Hard to go wrong for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      It’s great to hear that after trying out other systems, the HT-S400 came out on top for you. We put a lot of work into our S-Force PRO Front Surround technology to make sure a 2.1 system can still deliver that immersive, amazing sound you're describing. We're glad you feel you got a great value!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great match with Sony HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a Sony 65” TV, great picture but poor sound. The Sony sound system made an excellent match with the TV . Beautiful Picture and Rich, clear sound..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarT,


      It’s great to know that the HT-S400 Soundbar paired perfectly with your new Sony 65” TV, enhancing your experience with rich, clear sound to match the beautiful picture quality!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Good Value Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent soundbar for the money. I like that the subwoofer is wireless, allowing me to place it anywhere in the room I want. My only gripe (a minor one) is it could be a bit more powerful. But the sound is good, dialogue is clear when watching tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for sony hts400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality speaker. It's just after a long time of using, if you don't close it after everytime you use, somtime there are undesirable noise that somes with the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YingG!
      Thank you so much for sharing your feedback with us. It is fantastic to know that you appreciate the quality of the HT-S400 speaker. We understand how important a clear and consistent sound experience is and we appreciate you pointing out the occasional noise issue after extended use.

      If you ever need tips on optimizing your setup or have any questions, don't hesitate to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Good Bass for small and large rooms,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony HT-400 is an affordable soundbar that delivers clear dialogue and solid overall sound, offering a significant improvement over standard TV speakers. It features multiple connectivity options, including HDMI ARC and Bluetooth, but lacks deep bass and advanced features. Ideal for users seeking budget-friendly, easy-to-setup audio enhancement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great being able to adjust the bass for movies and music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EstevanP,

      Thank you for choosing Sony!

      We're honored to hear that you enjoy the sound quality of the HTS400 soundbar and appreciate the ability to adjust the bass for both movies and music. Your thoughtful comments inspire us to keep enhancing the audio experience for our users.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Don't let this small size fool you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, awesome bass and amazing sound and clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good sound and excellent product. Great service from Best Buy. The installation service was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillieG,

      We are pleased to hear that you are enjoying the sound quality of your new HT-S400 soundbar! It is also wonderful to know that you had a great installation experience with Best Buy and that your new audio setup is performing excellently.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very powerful sounding tone. We can crank up our music without it sounding distorted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkA!
      Thank you for your feedback. We are thrilled to hear that you're enjoying the HT-S400 soundbar.

      We appreciate your support and hope you continue to enjoy your Sony soundbar!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUBWOOFER is the bomb. Sound is crisp. I never really like soundbars and this one blew me away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimS!
      Thank you so much for sharing your thoughts! It is fantastic to know that the HT-S400 soundbar made such a great impression on you.

      This soundbar features a powerful wireless subwoofer for deep bass, clear dialogue with the S-Force PRO Front Surround and easy Bluetooth connectivity for streaming your favorite music.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar / subwoofer combo sounds good in our basement. Big improvement over the older soundbar we had from Bose. If you have a Sony Bravia TV then you’re gonna be really happy because everything integrates with your TV and remote. Recommend using a HDMI cable and not the optical cable provided for the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUND BAR AND SUB WOOFER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SOUND AND EASY TO SET UP. fITS RIGHT INTO OUR DECOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over my TV speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money on this sound bar and subwoofer combo. I didnt realize how bad the speakers in my tv were until we added this setup. It really makes all the difference. Its probably not enough for true audiophiles but for those who feel like their tv offers a subpar listening experience, this might be just what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Love the bass speaker. My son hooked it up for me,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaC,

      We are thrilled that your HT-S400 is delivering the great sound quality and deep bass you were looking for! It is wonderful to hear that your son was able to help you get everything hooked up and running smoothly.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to set up- great sound- I would totally recommend. it also has a very sleek look.

    I would recommend this to a friend