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Customer reviews

Rating 4.5 out of 5 stars with 1609 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,609 reviews
  • Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. He indicated the sound is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ErikaB,

      Thank you for choosing Sony!

      We're excited to hear that your son is loving the HTS400 soundbar and finds the sound quality awesome. Knowing our product has brought joy and enhanced his listening experience during the holidays means a lot to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Humble option for modest taste

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this JBL Soundbar for home , but unfortunately, my husband didn’t like it and so I returned it. While the sound was decent, he found it lacking in bass and overall depth compared to what he was expecting. It’s a good budget option if you’re looking for basic sound improvement, but for someone who really loves great sound quality, it didn’t quite cut it. The return was easy, though, so no issues there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted to my wall and it sounds great but much better when places off the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, NickF!

      We're glad to hear your HT-S400 sounds great! It's common for acoustics to change when a soundbar is wall-mounted versus placed on a stand, as surfaces affect how sound reflects in the room. We appreciate you sharing that observation!

      Thanks for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    SONY BRAVIA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV. Picture is very vibrant. Colors are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is awesome! Incredible sound! Really enjoying it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cdduggins,

      We’re thrilled to hear you’re enjoying the incredible sound and power of your HT-S400! It’s great to know the wireless subwoofer is delivering that awesome audio experience you were looking for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Impressive sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected surprised by the clarity of Speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rumblepack64,

      We’re thrilled to hear that the HT-S400 surpassed your expectations! It’s great to know that the speaker clarity and the power of the wireless subwoofer are delivering the high-quality audio experience we strive for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, and easy too set up. my fsther is very happy as he is hard of hearing and now he can hear the tv. (he palys it way too loud, i can hear the tv in the basement sometimes). it also has amazing sound for music. a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NealmM,

      We are delighted to hear that the HT-S400 has made such a difference for your father! It is wonderful to know that the sound quality is meeting his needs for both TV and music, even if it carries a bit through the house.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound, easy to use. Pugged in and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound system for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to enhance the Sony tv sound for a 14x14 room and didn’t want to spend a lot. The Sony soundbar and sub woofer fit the need pretty well. Nice bar for smaller room, great bass as well well. I would search for something more robust for a larger room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony HT-S400 Soundbar w/ subwoofer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is good for small to medium size rooms. It's only two channels so don't expect it to fill a room. However the subwoofer is really good. It provides plenty of bass (like movie theatre bass).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sound Bar is Everything! Absolutely the best sound, surround sound. Sound is clear, precise and so so sharp! Feels like they are right in your living room from the Movie! So beautiful! I am very happy with this item!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyWest!
      Thank you so much for sharing your feedback! We are immensely pleased to hear about your experience with the HT-S400 soundbar. It's fantastic to know the clear, sharp sound and surround sound features are bringing your movies to life and making them feel so immersive.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    SONY SOUND BAR W/WIRELESS SUB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello my review is this soundbar is fantastic the sound is better than Samsung ,Vizio ,LG TO COMPARE WITH Sonos or Bose I own another sound bar for 3 years now and never had any issue I strongly recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired65!
      Thank you so much for sharing your feedback! We are thrilled to hear you’re enjoying your HT-S400. It’s wonderful to know that our soundbars have earned your trust and provided a reliable experience over the years.

      We love having you as a part of the Sony family!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Theater Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made because this makes my living room replicate a theater! Very crisp sound, very clear with vocals when listening to music. If I could rate this higher than 5 stars, it would be easily a 6!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AaronM,

      Thank you for choosing Sony!

      We're pleased to learn that the HTS400 has transformed your living room into a theater-like experience. We designed it to deliver crisp, clear sound, and it's great to hear that it's exceeding your expectations. We appreciate you taking the time to share your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy to install, but at leat once a month loose conextion with the TV (SONY) via Bluetooth, 3 years and still working fine. I will buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LD69! It's fantastic to hear you're loving the sound and easy setup of your HT-S400! We really appreciate you sharing that great feedback and it's awesome that it's still going strong after three years.

      We're sorry to hear about the occasional Bluetooth connection drops, though. Since you're running into that once a month, you might want to try using an HDMI cable instead of Bluetooth for the connection between your soundbar and your Sony TV.

      Connecting with an HDMI cable, specifically the one labeled HDMI ARC on your TV and soundbar, often provides a more stable and higher-quality signal than Bluetooth.

      If you'd still prefer to stick with the convenience of Bluetooth, our best recommendation to keep the connection steady is to make sure there aren't any other strong wireless devices (like routers, cordless phones, or microwaves) sitting right between the soundbar and the TV, as those can sometimes cause interference. Also, double-checking that both your TV and soundbar have the latest software updates can sometimes help improve Bluetooth stability!

      Thanks for choosing Sony! We hope this helps.
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great sound bar the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. I totally recommend adding this to your home theater. Sound quality is great and you can actually feel the base in our living room from the subwoofer. My last sound bar was a Bose and I like this one better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs well...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well w/ my Sony TV. I like that I can change the base level as I do like a lot more bass in my sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Minx,

      Thank you for choosing Sony!

      We're excited to hear that the HT-S400 Soundbar complements your Sony TV so well and that you enjoy customizing the bass to suit your taste. Knowing you're enjoying the sound experience means a lot to us. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I think it’s a great. Subwoofer is more than enough (tucked into the corner of the room for added effect). Soundbar could be better in terms of sound output but for the price it’s okay(I know the wattage is low).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian99,

      Thanks for your review! We're glad to hear you find the HT-S400 a great value, especially enjoying the powerful wireless subwoofer. We appreciate your feedback on the soundbar's output and understand your perspective given the wattage. We hope you continue to enjoy the immersive audio experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and plays amazing love the sound best choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyAnne,

      We’re thrilled to hear that you love the sound quality! It’s great to know the HT-S400 was the best choice for your home setup.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great affordable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Gets the job done. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than TV speakers once it was setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great once I got it working. I have a 2017 Sony Bravia tv that has an HDMI/ARC port but it took a lot of playing with settings to get it to work right and I still had to connect the optical connection. But now I can control the soundbar and the tv with just the tv remote. One big challenge was to reduce the audio latency so it was not noticeable, which again took a lot of playing with settings. I think this is the problem with my older tv, not the soundbar, although I have seen reviews where the latency on this model is not great. One really great surprise feature is that there is an IR blaster built in, which is a good thing since the soundbar blocks the IR receiver on the tv. I might have gone with the Roku pro soundbar, that was my second choice.

    I would recommend this to a friend