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Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,611 reviews
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price! Very clear and the subwoofer that it comes with is a big plus. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife use this everyday! It sounds like surround sound without the 13 other speakers needed! Amazing product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TannerG, it's a truly pleasure to hear that the HT-S400 has made such a big difference in your and your wife's daily viewing.

      The HT-S400 uses our S-Force PRO Front Surround technology to make the audio seem like it's coming from all around you, which really pulls you into a movie or show.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    BRAVIA SOUND BAR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works just perfectly and was very easy to install. In addition, the sound is great and the bass works really well on music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IBMCOMPUTER,

      Thank you for choosing Sony!

      We're so glad to hear that you're enjoying the HT-S400 soundbar! It's great to know that the setup was easy and that you're happy with both the sound quality and the bass performance, especially when listening to music. We appreciate you taking the time to share your positive experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has very good sound quality and is very user friendly and easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Easy set up. Not bulky sits on my tv console and does not take up space. Happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic, but even though its connected to a Sony tv via optical cable, there is still a noticeable lag in the sound coming from soundbar vice the tv speakers. When connected via HDMI, the only way to control the volume is with the sound bar volume control (not the tv's) - which is a slight inconvenience because it requires a configuration change in the settings menu. Until they can fix the sound lag issue on all sound bars, I can only give a "good" rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved the sound from my new TV. Very easy to install and controlled by the TV. After setup you can just forget it is there. I use it in my bedroom and am very happy with with the effect of clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and awesome sound worth the price go get it before they are gone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeA,

      We are excited to hear that your experience with the Sony HT-S400 was so positive! We appreciate your high recommendation and are thrilled that you found the audio quality and overall value to be excellent. Thank you for the five stars and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sound bar purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great subwoofer really makes a difference, especially in high action movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, MyTV!

      We are delighted to hear that you find the HT-S400 Soundbar great! It's especially rewarding to know that the subwoofer really makes a difference for you, particularly during high-action movies. We designed the wireless subwoofer to deliver that deep, rumbling bass and cinematic impact that truly immerses you in the action, and your feedback is a perfect confirmation of that effort!

      Thank you again for choosing Sony for your home audio needs.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar! We have enjoyed this so much! And would definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colten,

      It is truly wonderful to know how much you and your family are enjoying the Sony HT-S400 soundbar!

      We are thrilled to hear that you love the audio experience and that you would definitely recommend it to others. We designed this soundbar to bring immersive, powerful sound to everyone's living room, and your feedback confirms we hit the mark.

      Thank you for choosing Sony and for your excellent recommendation!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well at a good price! Easy to setup! Made it easier to hear voices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound wish it had a dipper just a bit louder hitting bass when you are listening to music but thats on sony to make it better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hbrs,

      Thank you for choosing Sony!

      It brings us great joy to hear that you enjoy the great sound of the HTS400 soundbar. We apologize if the bass could be deeper and a bit louder for your music experience. Your suggestion is very helpful, and in the meantime, using the remote control to adjust the bass as described in the manual can enhance your listening. You can check the details here: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf.

      We truly appreciate your feedback as it helps us improve.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Frustrating pairing instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is always more complicated than one would expect, but the directions don’t provide any insight into needing to pair with certain streaming apps independent of pairing with the TV. That seems to be the only real downside. I did pair it with a Sony TV and that is certainly not intuitive. Sound quality is fine for the price, but if you are not technologically savvy be prepared for some installation pains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it quality sound easy to connect awesome sales rep I totally love it and would recommend it to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and output quality. The only thing I would change is adding a “mid” range eq option to go along with the existing “treble” and “bass” eq options. Overall, though, great product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, thank you for sharing your fantastic feedback! We are very glad to hear you're enjoying the HT-S400 Soundbar overall and we really appreciate your input regarding the equalizer. We'll surely pass the comment to the team for their consideration. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Solid Sound Bar without issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. Easy to hook up and use. Since getting a sound bar years ago I always have had one for my TV and this one is as good as any I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has awesome sound and good amount of bass for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony L400 Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 5 year old Sony sound bar with this one that was recommended by Sony for my Sony Bravia mini led tv. Sound is excellent and was easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience, Starhammer! We’re thrilled to hear that the HT-S400 sound bar was an excellent upgrade for your Sony Bravia mini LED TV and that you found both the sound quality and installation process impressive. Your feedback validates our focus on delivering products that are easy to use and enhance your home entertainment. We truly appreciate your continued trust in Sony, and hope you enjoy many great moments with your new setup.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Just sounds so right.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV the right sound and bass combo. For the price of the Sony surround sound system it’s worth every penny spend on it. Also the geek protection plan gives me covered so I can watch my shows the way I want to watch them with excellent sound at the control of my fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and made such a difference in the quality of sound coming from our TV. The bass is wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user896024,

      Thanks for the fantastic feedback on the HT-S400 soundbar! We're so glad to hear the setup was easy and that it has made such a big difference in your TV's sound quality. It's awesome to know you're enjoying the bass as well. We hope you continue to enjoy a great audio experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US