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Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,611 reviews
  • Rated 4 out of 5 stars

    basic sound bar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic sound bar, not much else. It does turn on when the TV turns on, but it does not turn off automatically. It flashes stand by.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK,

      We are really happy to hear that you’ve added the HT-S400 to your setup, though we want to ensure it’s working seamlessly with your TV.

      To help with the automatic power-off feature, please check the Control for HDMI settings. You can do this by pressing and holding VOICE on the remote control for more than 5 seconds until [CONTROL FOR HDMI] appears on the front panel display. To change the setting, press the volume +/– buttons on the remote.

      Please keep in mind that when you turn off the TV, the speaker system will turn off automatically only if the input of the speaker system is set to the TV input. Additionally, your TV must support the Control for HDMI function; you may want to refer to your TV's operating instructions for specific compatibility details.

      If the issue persists after checking these settings, please reach out to our technical team for further assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for trusting Sony to enhance your audio experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound for the money. And easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for a home theatre feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the bass is beyond superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Simple to set up. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound! Does the job!! Easy to adjust sound.Our old system did not adjust quickly to different programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great value at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from this product. I bought it to replace my Vizio soundbar and sub that blew a speaker. That Vizio was half the price and sounded twice as good. The sub is lacking in power and its bulky. The soundbar has really old fashioned looking display and the remote will be needed because some functions wont go universal. When I try to use my cable remote I have to have it perfectly aligned with the device. Its just ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Doesn't Disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my Samsung ecosystem with this purchase, but it doesn't disappoint. Great sound all around, and the presets cater to most everything we watch, whether its streaming, Blu-Ray or even DVD. The subwoofer performs well for my needs as well. it's on par with the competition, no major bells and whistles, but its affordability is a plus for people who just need a good surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and overall great product for the money I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback!

      We are so pleased to hear that your HT-S400 was very easy to set up and that you feel it's a great product for the price. We designed this soundbar to provide a seamless and high-quality audio experience, and it's incredibly rewarding to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this sound bar. It has Great sound. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by geek squad team with my 65 inch flat screen. Sound is great. Especially the base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to setup! Highly recommend the price and quality of the product make it a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and easy set up. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, sleek look, easy to manage and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound awesome Bass really rips I really enjoy it everyday

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, Very Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it half price, which was awesome (open box). It was very easy to install and set up. The sound is very good, and we switched from a 5.1 sound system to this sound bar. My only complaint is we have to turn the TV on, get it set, then shut it off and turn it back on in order to have sound. A minor annoyance. But it does have very good sound for our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck, cheap and good quality. Really loud. Could use more bass though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was after. Great sound easy set up, looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have too much to say about this surround system but it’s great quality the sounds is amazing and I got it for a very reasonable price. If you looking for something that’s gonna to make you feel like you’re in the movie theater when it’s on and this is definitely The product for you I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, that sound like a concert the bass omg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. Bluetooth works well. Sound quality is good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH,

      We're thrilled to hear you're enjoying your HT-S400 soundbar! It's great to know that the Bluetooth connectivity is working seamlessly for you, and that you're impressed with the sound quality for the price. We designed the HT-S400 to deliver a powerful audio upgrade, with features like our X-Balanced Speaker Unit for clear dialogue and the wireless subwoofer for rich, deep bass, all to enhance your entertainment experience. Thank you for your feedback!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US