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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,611 reviews
  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set up for my parent's in there living room (20x10). They are hard lf hearing so wanted to increase the volume since the T.V. (new Sony 65) had good sound but downward faving speakers. They loved it! I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this soundbar. I should have went with my first choice . it's not to loud maybe because the geek squad set it up

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,

      Thank you for sharing your feedback regarding the Sony HT-S400. It is disappointing to hear that the sound levels feel underwhelming, especially when you were looking forward to a significant upgrade for your home theater. While having a professional setup is usually helpful, it is possible that a few specific settings are limiting the hardware's actual output.

      To ensure you are getting the full power of the system, please check that your television’s output volume is turned up high, as the soundbar can only amplify the signal it receives from the source. We also recommend using the volume up button on the Sony remote specifically, rather than the TV remote, to ensure the soundbar itself is reaching its maximum ceiling. Often, toggling the Sound Field button can also help open up the audio if the current setting feels too thin or quiet.

      We hope you find these recommendations helpful, and thanks for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for the price. We are able to place anywhere in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Appreciate the easy setup. Luckily I have Bluetooth because when you used the wired connection you have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear, simple, and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is simple and easy to install with a HDMI cable that connects it to your Sony TV. Great highs and powerful lows - worth the money for sure. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-HT-S400

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, if you are looking to enhance your home audio experience, a soundbar is an excellent investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I am not sure if it is our tv or the soundbar but every time we turn the tv on we have to switch from tv speaker to soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a sale for 200. Wireless is good and sound is nice quality. Had it for about a month and only issue that I have seen is the volume controls for the TV remote is slow to register input.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hearing Made Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with quality. Sometimes takes a few seconds to adjust sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Better Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent sound addition to you television, especially at the price point. It has excellent sound output, and the bluetooth aspect of it is nice as well for playing music in the room. Worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to boost the sound of our new Sony TV so we went with this model Sony soundbar. It was a bit daunting to get set up so the tv recognized it but once that was done it works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello partsguy1956,

      Thank you for choosing Sony!

      We're pleased to learn that your HTS400 soundbar is working great to boost the sound of your new TV. We also appreciate your honest feedback about the setup process. We understand that getting everything connected can sometimes be daunting, and we're always looking for ways to make our instructions and process as clear as possible. Thank you for your valuable feedback, and please know our support team is available if you ever have questions.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Get soundbar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system packs a punch for the price you pay. It was a bit of a challenge to set up and get working properly but that had more to do with my TV than the soundbar itself. The sound is amazing and takes my TV to a whole new level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sound system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this system in our basement. I don’t have to turn the volume up to 30 anymore. We are thinking about buying another for our upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this soundbar. We watch the motorcross races and it seems like you are really there. The key is placing the speakers in the best spot, but we have and this is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Sony customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first sound bar I have used, it really adds to the experience of watching sports and movies. It's easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new tv and it is a really nice sound for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sub woofer and boombox I was very surprised at the quality of the speakers. Knew from past Sony purchases from Best Buy that Sony was a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I bought this sound bar to have a wonderful experience of sound and it exceeds my expectations. This sound bar is great for a full size living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound you will think you’re in a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest setup and big improvement over TV speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest sound bar I’ve ever installed. Pairs with TV and no wired connection needed. I was surprised that it could sync audio with the video so we’ll over a wireless connection.

    I would recommend this to a friend