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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy and stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick for the living room. Sound is crisp and clear paired with solid bass. Also synced nicely with our Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HARGORVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND OF THE SONY SOUND BAR AND SUBWOOFER IS AMAZING I WOULD RECOMMEND THIS PURCHASE TO ANY ONE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good at its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m very thankful for the employee who showed this items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexM,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the HTS400 soundbar and appreciate the assistance you received from our employee. It’s wonderful to know our team made a positive impact on your experience. Your kind words encourage us to continue providing excellent service and quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar at a great price! Good sound, wireless sub, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IaPa,
      Thanks for taking the time to leave a review! We are very glad to hear that your new HT-S400 is easy to use and sounds great in your home.

      We appreciate your decision to go with Sony!
      Best regards and happy 2026!
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony HT-S400 system's audio quality is pretty impressive. I believe you receive a decent sound for the money you pay. This system was put up in my living room and drastically altered the sound, similar to a movie theatre.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little speaker, but bluetooth a fail

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for me in a smaller room with my Sony TV. It is better than the TV speaker, but I cannot use the bluetooth. I kept having problems with it disconnecting. I had to get an HDMI cable instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price point. Small simple remote that only controls the sound bar and sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bar for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sound bar for a fair price. This works well with Sony TVs but not so great with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Punches above its weight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small but mighty soundbar that punches above its weight. The one caveat is it's really meant for a smaller room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For A Budget Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs more low end clarity and better tweeter sound. It’s very loud when you turn it up but that’s when it reaches volume of 42 and above. Also, it pairs nicely with a 43 inch TV on a table.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for music not tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with blueooth music but not good with tv. Have to have tv on volume 28 for sound to hear it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for great surround sound system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and loud sound bar love it, I have it in our bedroom 20x20 room with high ceiling it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for the price. Set up was easy and sounds good. Wish I could add a set of rear/ surround speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this in conjunction with a 84” Samsung TV. Makes for great Sundays watching football. Perfect for the space and at the right price point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, but went and looked at this system. We ended up purchasing it and was not disappointed. Excellent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    good enough!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really basic, but thats what I'd expect for a soundbar in this price range. the woofer brings the thump, which is the real improvement over tv speakers. limited I/O so be mindful of that before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy because you can afforded. Good quality for what you paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jair,

      It brings us great joy to hear that you find the HT-S400 to be a high-quality addition to your setup! We aim to provide a powerful cinematic experience with our 2.1ch soundbar and wireless subwoofer, and we are thrilled that you feel it offers excellent value. Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Toy Store!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar no disappointment,seems like iv'e always want something. Take my tine going thru the items & having a good time conversing with the workers if not to busy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer TV’s have small speakers so it helps to have a good sound bar to be able to have good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best theater sound except for Bose but for that one you need a big room. This gives very good and loud sound. Booms and makes you jmp during movies.

    I would recommend this to a friend