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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1612 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,612 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds ease in connecting, no issue Bluetooth great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My super sub blasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest of quality awesome sound like im rught in the action theatre style sound great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony all they way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had sony sound bars before & really couldn't recommend any other sound bar for the price than Sony personally. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is fantastic, really improves our tv watching experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well family loves it and have fun playing on the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this makes the sound so much better will not buy anything but sony again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Speaker works like a champ. No problems whatsoever. great sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for Small Spaces, Lacks Power for Larger Rooms The Sony HT-S400 works well in a small apartment or dorm, delivering clear sound at moderate volumes. However, when I tested it in my large basement rec room, the audio quality became thin and lacked depth at higher volumes. While it’s an affordable option for compact spaces, those needing richer, more powerful sound for bigger areas may want to consider an upgrade. It gets the job done, but there are better soundbars out there for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello tsav23,

      It's great to hear that the HT-S400 soundbar delivers clear sound at moderate volumes in small spaces such as apartments or dorm rooms. The compact design of the HT-S400 is indeed ideal for smaller environments.

      Regarding your experience in a large basement rec room where the audio quality became thin and lacked depth at higher volumes, it's possible that the room's acoustics and size played a significant role in how the soundbar's performance was perceived. Larger spaces usually require more powerful audio equipment for optimal sound distribution and quality. The HT-S400 is designed for compact spaces, and while it may not meet the needs for larger areas, we appreciate your suggestion for those seeking richer, more powerful sound to consider upgrading to a higher-end model.

      We value your input as it helps us to improve our products and meet customer expectations more effectively.

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money, good sound for watching movies or daily use of cable TV or series.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound for the price the have both last year's and this year's and there amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well but when we use max volume sound Brake.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Golelie!

      We are very happy to hear that your HT-S400 soundbar is working very well for your everyday use!

      However, we are sorry to hear that you are experiencing sound breakup or distortion when the volume is set to maximum. This is certainly not the intended performance for this product.

      We'd recommend checking the bass level settings, as sometimes high bass combined with max volume can cause distortion. If the issue persists, we recommend reducing the volume slightly or reviewing the sound mode settings, as some modes may push the drivers harder than others.

      Thank you again for choosing Sony, and we hope you continue to enjoy the soundbar at its best performance!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dynamic sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought it on discount and was really impressed with quality only downside being no hardware for hanging but not a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 2.1 soundbar w/ subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent center channel soundbar speaker with subwoofer! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality, could have more dynamic range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 100 % approve this devise I’m very happy with this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosM,

      Thank you for that amazing 5-star review! We're ecstatic to learn that you are very happy with your purchase and give the HT-S400 your full approval. We hope you're enjoying the deep, rich bass from the wireless subwoofer and the clear dialogue provided by our X-Balanced speaker unit.

      Thanks for choosing Sony to elevate your listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality fo the price. Very happy with purchase, Nice bundle deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price nice little sound bar and woofer for the room we are using it in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, The feeling of having a theater at the comfort of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music to my ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my all Sony setup.Once I figured out how to set everything up the sound has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Awesome! I love it.Really brings a better sound to watching tv.

    I would recommend this to a friend