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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1612 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,612 reviews
  • Rated 2 out of 5 stars

    Great setup for a waiting-room or office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older unit (no need for brands) and was highly dissapoonted. The sub on my old unit went out; after compairing a few this one stood out because of the ‘powerful wireless subwoorer’ it claims to have. Hook everything up only to find out everythung sounds worse then my old unit AND I have no sound adjustments other then a voice button that doesn’t change much and a sub on and off button. No trebble or bass adjustments and you get what you get as far as sound quality. The sub was not powerful at all and I could barely feel/hear it working from where I have it placed near the couch, about 6 feet from where I sit. The old one shook the room pretty good until it didn’t, this one, might scare a gnat away. Again, the system is great for a dental or doctors office but I wouldn’t buy it if you want some really good sound during movies and such. Please don’t make the same mistake i did unless you really do want as little as you can get for $200-300 in the sound bar world.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinema at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a cinema theater with no equalizer needed...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    size and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and is perfect for a small house!! Its exactly what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - HT-S400 Soundbar is elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so easy to setup but once you do, sound quality awesome. Worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    With it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality, definitely recommend this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality impressive whether watching movies, sports or news.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its worth it. Sounds amazing in a open concept house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar and bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and bass are great and they sync up great with my Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5mn setup, gorgeous sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. 5mn to setup and incredible sound for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very excellent lower priced sound bar for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very excellent lower priced sound bar for price conscious people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and very easy to hook up to my SONY OLED TV

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Sounding and more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Sony TV so went with a Sony sound bar. Love it!!! Super simple set up, and an added plus we can Bluetooth connect the sound bar speakers to our phones and listen to music—-easily. Great sound and has a bass boost too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality. I would recommend this soundbar for your Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Puka, We're very grateful for this positive feedback! This soundbar features S-Force PRO Front Surround for cinematic sound, X-Balanced Speaker Units for clear dialogue, and a powerful wireless subwoofer for deeper bass. Thanks for the recommendation! Jay Sony_US

  • Rated 3 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar to go along with my new Sony tv. I’m a bit disappointed. I find the sound is pretty average. It’s not very loud. You have to turn it up to a high level just to hear it. A little pricey for the sound quality

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jldu,

      Thank you for sharing your experience with the Sony - HTS400 soundbar. We're sorry to hear that the volume is not as loud as you expected, we understand this can be disappointing. We'd like to share with you some recommendations so that you can improve the sound quality and overall volume of your setup:

      1- Try pressing the Sound Field button on your soundbar remote - This option turns on the surround effect enhancing the overall audio experience

      2- Try adjusting the sound quality and volume settings on your new Sony TV. You can check the guide below on how to do it:

      https://www.sony.com/electronics/support/articles/00302857?utm_source=glean

      If you need further assistance to customize the sound settings on your TV and soundbar, remember you can contact our technical support team through the link below:

       https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony does good again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a friend's party. Setup was simple and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and Clear sound. Great for the price. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our grandson. He really likes it. The sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice performance, A Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost of this product, it is a good value..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works and sounds amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works flawlessly with the Sony tv I bought with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I recommend to everyone quality very good!

    I would recommend this to a friend