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Customer reviews

Rating 4.5 out of 5 stars with 1609 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,609 reviews
  • Rated 5 out of 5 stars

    Loud and clear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up plug and play. Sub automatically connects. Sounds good. Looks good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iloveramen,

      We are delighted that you found the HT-S400 Soundbar setup to be so easy, especially with the subwoofer connecting automatically! It's fantastic to know you are enjoying both the look and the sound quality.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Great sound, wall mount or stand alone only

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! However, it seems it’s only wall mountable or stand alone, rather than mountable to a TV or specifically a pull down TV mount. We had to rig up something to our TV mount bracket in order to attach it under TV. I didn’t want it taking up mantle space, so this was the fix. Had to be mindful that all the function buttons are on top of the soundbar, so had to leave a pretty decent width of space to get to them in the event we lost remote or something. But, it worked. We are enjoying that it isn’t taking mantle space and it pulls down with our TV down over our mantle. And enjoying the great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony HT-S400 2.1ch Soundbar with a powerful wireless subwoofer is a compact audio solution designed to enhance your home entertainment experience. As an avid cinephile and music lover, I recently had the opportunity to test this soundbar, and I must say it delivers a significant audio upgrade compared to built-in TV speakers. Design and Build Quality: The HT-S400 boasts a sleek and minimalist design that seamlessly integrates into any home theater setup. The soundbar is compact, making it suitable for various room sizes, and the wireless subwoofer adds a touch of versatility by allowing flexible placement. The build quality is solid, and the overall aesthetics are modern and unobtrusive. Audio Performance: One of the standout features of the HT-S400 is its audio performance. The 2.1 channel configuration, coupled with the wireless subwoofer, produces a balanced and immersive soundstage. Whether you're watching movies, playing games, or streaming music, the soundbar delivers clear dialogue, crisp highs, and a surprisingly robust low end. The wireless subwoofer, in particular, adds depth to the audio, making explosions and bass-heavy music genres more impactful. Wireless Connectivity: The inclusion of a wireless subwoofer not only contributes to a cleaner setup but also provides flexibility in subwoofer placement for optimal bass response. The soundbar itself supports Bluetooth connectivity, allowing you to wirelessly stream music from your smartphone or other compatible devices. This feature adds a layer of convenience, making it easy to enjoy your favorite tunes without the need for additional cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great sound and good price. We can now hear the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rhonda,

      Thank you for choosing Sony!

      We're excited to hear that the HTS400 soundbar has made your setup easy and that you're enjoying great sound at a good price. It's wonderful to know that it has enhanced your TV listening experience, bringing clarity and enjoyment to your viewing. Your feedback encourages us to continue delivering products that combine quality and convenience.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    everything has trade off's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    which trade off's does one feel they can live with? I have tried 3 set up's recently and all 3 have their pluses and minuses. most lower cost sound bar systems seem to use lower quality speakers in the bar and, with simple sealed enclosures and use the sub to make up the difference. This system did great with quick bass (something the Bose bass module 500 does not do) drums, mid bass, maybe not rumble the floor sub bass but I would rather give up sub bass for harder hitting bass that this has. I had a hard time dealing with the holes in the frequency response and generally lower quality vocals and highs vs my Bose TV speaker. this system really hated the Halo video game (the title screen has some monks singing and you can barely hear them for some reason) but, with other music this system did great! watched the movie Drumline and it really did well with the drums. anything you would have at a party this does well to and it gets quite loud. you just have to try to make a educated choice and see what characteristics work best for you. this system might work very well for many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this soundbar setup! The subwoofer is nice and has strong bass. Different modes that allow best experience for gaming, movies, and music. Bluetooth setting for phones too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL!
      Thanks so much for sharing your feedback with us.
      We are excited to hear that you’re having such a great time with your new HT-S400 soundbar! It’s wonderful to know that the strong bass and the different modes are helping you get the most out of your gaming and movie nights.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Another fine Sony product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to use and sounds amazing. The base unit is absolutely worth the extra space. Like night and day compared to the non base unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JosephB!

      We are thrilled to hear that you are enjoying your HT-S400 soundbar! It is great to know that you're finding it easy to use, but we’re especially happy that you highlighted the difference the subwoofer makes. We agree that the dedicated bass really creates that "night and day" difference for a truly cinematic feel at home.

      Thank you for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to improve the sound of my sony bravia tv. Its setup is easy and the sound is very good. Not as good as an expensive home theatre but well worth the money. I also have a 2.0 soundbar on another sony bravia tv that doesn’t have a sub woofer and this with the subwoofer is definitely better sound especially when playing music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS,

      That's fantastic to hear! It sounds like the Sony HT-S400 soundbar has been a significant upgrade for your Sony Bravia TV. We're thrilled that you found the setup easy and that you're experiencing very good sound. It's great to know that the added subwoofer is making a noticeable difference, especially when playing music, providing a richer audio experience compared to your 2.0 soundbar. It truly offers excellent value for the money, bridging the gap between basic TV audio and a full home theater system. Enjoy the enhanced sound!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Quality surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound. It was very clear and loud went perfectly with my 75 inch tv. It made the game sound amazing when we watched it and felt like I was in a movie theater. It was adjustable to be any volume you prefer and still sounded nice at any volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mime4,

      Thanks for these fantastic five stars!

      We're so glad to hear you're enjoying your HT-S400 soundbar. It's exactly what we aim for with our products—to bring that immersive, theater-like experience right into your living room. We designed the HT-S400 to deliver clear, powerful sound that complements your TV perfectly, and we love hearing that it's doing just that, especially for sports and movies.

      Thank you so much for sharing your positive feedback, we really appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great Entry Level Soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar has connected seamlessly with my Sony TV, and the sound has been pretty swell all things considered. Sometimes the bass is lacking but overall a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JamesW,

      That is great to hear that the HT-S400 soundbar and powerful wireless subwoofer connected seamlessly and is providing a swell audio experience! We understand that bass can sometimes feel a bit lacking depending on the content or room acoustics. If you haven't already, please try adjusting the SW (Subwoofer) Volume level directly on the remote control, and also check the Sound Mode settings (like Cinema or Standard) to find the combination that maximizes the bass output for your specific environment.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    It's worth for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a soundbar with subwoofer. And I came across this and because of my good experience with Sony in the past, after doing some basic research I bought this one. Didn't got disappointed. Depends on the content quality the output varies but for most of the contents the vocal quality and the bass effect in my experience is perfect for the price. Will recommend this one for anyone looking for a budget friendly soundbar with sub under $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great for living room easy to hook up and sounds great would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rick,

      Thank you for choosing Sony!

      We're excited to hear that the HT-S400 soundbar works and sounds great in your living room and that the easy setup has made it a seamless addition to your space. Your recommendation means a lot to us and encourages us to keep delivering quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and can quickly switch between TV and Bluetooth (turntable/phone) Sound quality is amazing for the price (better than a TV speakers but obviously not as good as a full surround sound system)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AntonioP,

      Thank you for choosing Sony!

      We're excited to hear that the HT-S400 was very easy to set up and that you appreciate the quick switching between TV and Bluetooth devices. It’s great to know the sound quality has impressed you, offering a clear improvement over TV speakers. Thank you for your thoughtful feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Sound Bar and Subwoofer to add to any TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar and Sub Woofer for any TV. We paired it with a 75" TCL and it integrated nicely. IT is basically plug and play and the wireless Sub Woofer paired right up out of box. This systems sounds better than my previous Sony 5.1 surround sound. I like the fact that the Bass can be adjusted separately from the main volume and has a nice Voice Clarifier mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! I wanted a soundbar with some umph but didnt want to spend a lot. This is the PERFECT soundbar at an affordable price. The bass is great and the detail is amazing. I previewed a lot in the store and wanted to spend closer to 150 but decided to spend the extra 50 to get this instead of another and so glad i did that ! I would have regretted getting the other one for sure !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimberly. It's great to hear that you are enjoying your new HT-S400 soundbar and finding it to be a worthwhile investment!. It sounds like you are very pleased with the bass and audio detail which makes us continue doing great products for our valued consumers.Thanks for choosing Sony. -Milton sony-global

  • Rated 4 out of 5 stars

    Inexpensive, easy to set up and use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. Not a lot of tweaking needed. Plug it in, connect to ARC/eARC port and ensure your TV recognizes it. Sound is really good for small spaces (office, den, bedroom, etc.). Very dependable and easy to use. For the price it's a great value. I bought two of these for two TVs in 12x12 rooms and they provide all the sound, clarity, and punch from the subwoofer you should need for that space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy hookup and an overall great deal on sale. Gotta love this sound bar/subwoofer combination!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaldP,

      We could not be more pleased to hear how much you are enjoying the audio performance and effortless setup of your HT-S400. We take great pride in engineering soundbar and subwoofer combinations that deliver a powerful, cinematic punch while remaining accessible, and it is fantastic to know that you find the balance of quality and value to be such a great win for your home setup.

      Thank you for choosing Sony to enhance your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Solid soundbar and subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Setup was simple. I used the HDMi cable so the system can be controlled by the TV remote. The only complaint is the inconsistent volume when using different streaming apps. Not a deal breaker by any means. Just something to be aware of.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZahidS, thank you so much for the 5-star review! We're delighted to hear you're enjoying the excellent sound quality and found the setup with the Sony - HTS400 simple and seamless—especially with HDMI control through your TV remote.

      We also appreciate you pointing out the volume differences when changing to different streaming apps. Some TVs may have a setting for auto volume leveling or dynamic range control that may help even things out.

      Thanks again for your feedback and for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good base, easy hookup and good looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first sound bar I’ve ever purchased, but combined with my new Bravia tv it’s turned my living room into an incredible theatrical experience! The settings and features allow you to tailor your sound to be totally immersive without needing to be loud, which is nice because I’m usually watching tv after everyone in my house has gone to bed, not having to sacrifice sound quality for volume is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SammyB,

      Thank you for choosing Sony!

      We’re excited to hear that your first soundbar, the HTS400, combined with your Bravia TV, has created such a remarkable theatrical experience in your living room. It’s wonderful to know the customizable settings allow you to enjoy immersive sound without raising the volume, especially during quiet times at home. Your thoughtful feedback encourages us to continue delivering products that enhance everyday moments with exceptional audio quality.

      Best regards,
      -Fred Sony_US