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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1612 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,612 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well so far happy with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speakers ever. Nothing much else to say......

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good with our new TV. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Compliments the television so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good item works so well with our new telivision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Acoustics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Acoustics reflects Sony’s continued innovation for excellence

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great nice clear sound price was excellent+++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound overall is good, but the subwoofer lacks oomph. The soundbar itself sounds nice and was very easy to setup. Subwoofer just needs more sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds Right !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a somewhat base grade the unit does what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Earhelper8!

      We’re glad to hear that the HT-S400 is meeting your needs! While it is designed as a straightforward, accessible setup, we’re happy it’s delivering exactly what you were looking for to enhance your audio experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good center sub speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center speaker is good The sub when volume is high it rattles a little bit Overall is good I got it in special Order online and just picked it up grate service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GG

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it, I'm recommending it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and is an improvement over a standard TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use Geek Squad to set it up. The sound bar works perfectly, slight muffling of some voices but clearly understandable. Generally pleased with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great LR setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to my LG tv. Wireless sub is active about 20' from sound bar and works well. I use this sound bar for TV viewing and it is a great additions to my LR for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Christmas gift, great quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family as an early Christmas gift and they love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luca! Thank you for sharing your experience with your Sony HT-S400 2.1ch Soundbar! We are delighted to see that your family and you are loving the powerful sound with deep bass which enhances the overall audio experience. The Soundbar is designed for simplicity and convenience with easy setup and operation, not to mention the wireless subwoofer that allows for flexible placement options without the hassle of cables. Please keep enjoying the great sound. Thank you for choosing Sony! Regards. -Ismael Sony_US

  • Rated 1 out of 5 stars

    Home Installation needs confirmation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm using this negative product review after a disappointing experience involving the 'home installation' which was disputed based on what had been specified as 'NOT on order'. This was a second 'call' addressing sound-audio problems i was having involving a receiver and other speakers prewired in room ceiling. I attempted to resolve at store with management saying any misunderstanding was due to bestbuy (i expected the sound bar to be installed ) No-one had any apathy.) After recently spending $700 with Bestbuy I felt some consideration was resonable which came down to $45 additional charge for the install Kent Evans (no more)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it has been useful for all this years highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Does not stay synchronized with TV so beware!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but it does not stay synchronized with the TV so about half the time you must keep both remotes on hand which makes it a huge hassle. Unless you have to have one, skip it. I bought a Sony Brevia to go with this sound bar and both the store and the guys who installed misled me to think the two things would be synchronized and controlled by a single remote. It just is not true.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    so so sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. Sony Bravia xb tv. This soundbar doesn't have the sound of my old bose cinemate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY SON'S BIRTHDAY. HE LOVES IT. SO DOES HIS WIFE

    I would recommend this to a friend