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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1612 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,612 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good sound bar system if you don't want to spend big bucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick delivery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greetings product and service and fast delivery.. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisheleP,

      Thank you for your review of the HT-S400 soundbar! We're glad to hear that you're pleased with the product, service, and the fast delivery.

      If there's anything at all that kept your experience from being 5-star, or if you have any questions or need assistance with your HT-S400, please don't hesitate to contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      We're here to help ensure you get the best possible experience from your product.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Sony Sound bar and bass sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for tour buck cant go wrong with Sony or Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the soundbar provides adequate sound reproduction but not of high definition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony soundbsr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for my buck. Excellent product. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming for the price point. Sony has better options but pricier as well. Just keep looking for other options.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovesonytv,
      Thank you for being so honest about your experience with the HT-S400. We really appreciate the feedback.

      We're genuinely sorry to hear that the sound quality didn't feel worth the price for you. We know how important it is to feel like you’re getting great value, especially with home audio. While we’re glad you know we have other high-end options, we want every one of our products to feel like a good investment.

      We’ll definitely share your thoughts with our product team.

      Thanks again for your time and for sticking with Sony.
      Sincerely,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Not loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't loud enough. Seems like not working that well. My old one i could set to 3 and hear tv just fine this one has tp be set at 30 to hear it well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this one for the next level

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I’d bought the next level sound system for my TV. This one is okay, but have spent less for better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend bought this on my account but he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good customer service also very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub woofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new one, with the new TV, we needed an upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes sound does not come on when TVis turned on. Often sound goes off whileTV is playing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. But does not standard modes. This causes us to tweak sound manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy parched from best buy. Hopping we will enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always perfect for music system. Price is almost same like other sound bars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think that you can do a lot better for the price point they are decent quality don’t seem to do much for the money I return mine wasn’t doing for me when I wanted them to the base was poor and the sound was echoey I got Polk Sigma 4 this brand supports all Dolby audio and Atmos and the price difference is not very much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Auxiliary speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , cheap and reliable . I’m loving it

    I would recommend this to a friend