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Customer reviews

Rating 4.5 out of 5 stars with 1609 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,609 reviews
  • Rated 4 out of 5 stars

    Good Quality/Needs more settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality sound but for the price point it lacks specific modes for example "Cinematic or Sports". Everything is channeled through one general mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi J5000,

      We’re sorry to hear that the available sound settings haven't met your expectations. While the HT-S400 utilizes a more streamlined interface, we recommend trying the Sound Field button on your remote; this activates Sony’s S-Force PRO Front Surround to create a more "Cinematic" experience by emulating surround sound. You can also toggle Voice Mode or Night Mode to further refine the audio based on what you are watching.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Sony 4K Ultra HD TV from Best Buy and the wife said get the Sound Bar too. I wasn’t going to do that but I’m SO glad we did! The sound out of the tv speakers is not very good. Geek Squad came out to deliver, set up and haul off our 17 year old Plasma tv we also bought from Best Buy. This Sound Bar is so worth it! The seperate Bass Subwoofer rocks the house. I can’t have it on if the wife is upstairs trying to sleep! She said she can feel the bass upstairs. It’s easily adjustable for lower bass but I love it maxed at 10. Highly recommend this Sony Sound Bar and Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing impaires

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my hearing impaired husband. He is very pleased. The sound and voice clairity is great he says. We have other cheep ons that did not help him, this on did. Easy set up, works great. Janet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetW,

      It's truly wonderful to hear that your Sony HTS400 soundbar was easy to set up and has made such a positive difference for your husband, especially with its excellent sound and voice clarity. Thank you for sharing your fantastic 5-star review—hearing that it helped where other options could not is especially meaningful. Clear audio is a standout feature of this unit, and we're genuinely grateful you chose us for your home.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony HT-S400 2.1ch Soundbar with Powerful Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony HT-S400 2.1ch Soundbar with a wireless subwoofer, and it has significantly enhanced my home entertainment experience. The sound quality is excellent, with clear highs, detailed mids, and deep, powerful bass from the subwoofer. Setup was quick and easy, thanks to the wireless subwoofer and Bluetooth connectivity. The sleek design fits perfectly under my TV, and the HDMI ARC makes integration seamless. Overall, it's a fantastic upgrade that offers great value for its price. Highly recommend! **Rating: 4.5/5**

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One center channel short of greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and value packed soundbar with great sound. Since you don't have a center channel, it does some tricks to simulate one and boost voices. This works only marginally better than the stereo speakers on your TV. It adds a lot of good bass and is a really great looking speaker set. If you're looking to boost dialogue, keep looking and try to find something that is 3.1 (left, right, center channels AND the .1 is the subwoofer). I ended up getting a 3.1 channel Samsung speaker and that true center channel makes all the difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome great sound a nice bass and easy to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, looks great, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best soundbar ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with my new Sony television. Crystal clear sound. Perfect travel and Bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TommyR,

      Thank you for choosing Sony!

      We're elated to hear that the HT-S400 soundbar pairs perfectly with your Sony television and delivers crystal-clear sound with just the right bass. It’s gratifying to know it enhances your audio experience so well.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great sound, what you would expect from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in comparison to the TV speakers is amazing, crisp and clear with deep bass sounds (without sounding boosted) I chose this soundbar specifically because the quality of the Sony headphones is the best I have ever heard so I hope this would live up the expectations and it did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Nice, sleek look. Comes with subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very inexpensive upgrade to your Home Theater system. Easy to install and setup, typical Sony. Sounds good and the dialogue works very well. The powered subwoofer is wireless which offers great flexibility on placement. But, does need to be near AC outlet to plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent recommendation Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound for the living room, with easy setup. Great for simple sound enhancing in standard spaces. Excellent recommendation Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelG,

      That's great feedback! We are happy to know the HT-S400 Soundbar provides great sound and an easy setup for your living space.

      Thanks for choosing Sony. Best regards, Eliab. sony-global

  • Rated 4 out of 5 stars

    Pretty good bar for 2.1 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 2.1 system it sounds pretty good. The bass is fantastic. It's much better sounding than the sony bravia tv it's connected to. Get it on sale and it's worth it. I have the subwoofer connected via Bluetooth and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BASS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass. It’s perfect for watching action movies! I did feel like optical had better sound quality. Plus the TV speaker is a plus because this has BASS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julia,

      It's truly wonderful to hear that you're enjoying the deep bass and cinematic sound from your Sony soundbar—especially for action movies! We're grateful for your 5-star rating and appreciate your insights about the optical input and TV speaker features. The powerful bass of your Sony HTS400 really makes movies come alive.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is better than I thought, definitely worth the money. The design is sleek and easy to place anywhere either on the wall or on top of your tv stand. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eddy,

      We're thrilled that our HTS400 soundbar has exceeded your expectations and that you find it to be a great value. We designed the HTS400 to deliver powerful, immersive sound while maintaining a sleek, versatile design that fits perfectly in any living space, whether mounted on the wall or placed on a TV stand.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for use in my garage. The sound is clear and the bass hits hard. The bass is strong enough to shake the walls and annoy my wife, which is always a plus. The soundbar is thin and the system is simple to get going right out of the box. The system is more than loud enough at 50 percent volume and maintains clarity going beyond. I'm not sure how well it works for movies, but it does a very god job for music in a home gym. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony HT-S400 2.1 soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony HT-S400 thinking it would just “help a little”… turns out my TV speakers were basically whispering this whole time lol. Setup was so easy I thought I missed a step. The wireless subwoofer? Yeah… my neighbors probably know when I’m watching action movies now. The bass hits HARD, and dialogue is finally clear—I don’t need subtitles for everything anymore. Bluetooth works great too, so now it doubles as my weekend music system. Only downside? Now I can’t go back to regular TV sound. It’s ruined me. Overall, if you want your movies louder, clearer, and a little more dramatic (in a good way), this thing is 100% worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      It brings us great satisfaction to hear that the HT-S400 has completely transformed your home audio experience! We love that the wireless subwoofer is delivering that powerful, cinematic bass you can feel, and that our dedicated center channel technology is finally giving you the clear dialogue you deserve without the need for subtitles. It’s wonderful to know the easy setup and Bluetooth versatility have made this soundbar the new heart of your weekend entertainment.

      Thank you for making Sony the voice of your home cinema.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice and clear sound. easy to hookup and move around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, JulusR!

      We are so glad to hear you are enjoying the clear sound of your new soundbar! We designed the HT-S400 to be as user-friendly as possible, so it’s great to know you found the hookup and placement to be easy. That wireless subwoofer definitely helps in finding the perfect spot for your setup!

      Thank you for choosing Sony to upgrade your home audio.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Plug it in and connect and you’re good to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ajh171,

      Thank you for choosing Sony!

      We're excited to hear that the HTS400 provided you with great sound and an easy setup experience. It's wonderful to know that you could simply plug it in and start enjoying it right away. Your positive feedback encourages us to continue delivering products that make life simpler and more enjoyable. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Meets needs at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this soundbar/subwoofer combo a decent performer and a very good value for the money. It does suffer from the lack of a separate center channel and it's overall sound volume is a bit lacking. But for the price you have to give up something and this system compensates for those lackings quite well. The subwoofer is stronger than I expected and provides very good bass sounds. Overall, it meets my needs for the price in willing to spend.

    I would recommend this to a friend