Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 12569562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Bass
Mediocre overall audio performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance commensurate with the sale price, but not worth full SRP + Strong bass. + Minimal (though discernible) dialog sync issues - No voice sync adjustment - Lacks treble and any control to adjust treble. - No volume leveling while maintaining standard equalization. Night mode also applies special equalization (reduced bass) - Can't turn LED display - distracting. I'll look for another sound bar and would not recommend this one to others. -
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the sound bar, I decided not something I needed, quality of sound on TV was perfect for me. No rating!
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Catch it on sale, GET IT.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more impressed with this bar/woofer combo. Absolutely fills the room at less than half volume, crystal clear and tons of bass to round it all out.
I would recommend this to a friend - Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Quality sound and clarity. Installing was very easy, although getting it all sequenced took a little time to figure out.
I would recommend this to a friend Not good sound quality and not adjustable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and not very adjustable. The sound bar sounded very dull and had no way to adjust the bass, mid and treble separately. I ended up returning this and going with a JBL SB 550
No, I would not recommend this to a friendQuality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Sound could be clearer and the Sound Speaker. Surround sound is not as good as we expected.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it performs very well. There is some distortion at higher volume levels but it depends on the channel, movie, or show.
I would recommend this to a friendJust okay soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is a little off compared to other sound bars that I have used.
No, I would not recommend this to a friendSony lacked in sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better sound from Sony but it is a 2.1 system. Gave as gift and upgraded.
No, I would not recommend this to a friendSpeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because wife said I paid too much for this but overall I liked it and would've kept it
I would recommend this to a friendDid not work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only being a sub and a sound bar it was hard to hear the voices when the system was turned up just my opinion. The fact is with a 2.1 system that’s kind of just the way it is.
No, I would not recommend this to a friendSony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 tvs and same sound bar but can’t stop them from both coming on together. Not easy to deal with. Also they turn on randomly.
No, I would not recommend this to a friendLoses connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to go with our new Sony Bravia tv but it’s been constant issues. Sound bar is connected through eArc but constantly drops connection to the tv. Recently, the bar randomly goes to blue tooth mode while watching tv. Will be looking for another unit.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sony is best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying a few different brands, i tried the sony HT200. Im very happy with the sound and it is a great addition to my tv set up.
I would recommend this to a friend Didnt last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didnt even last long, subwoofer stopped working after 14 months,SMH
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Patty,
Thanks so much for taking the time to share your feedback, we really appreciate it.
We're truly sorry to hear about the trouble you’ve had with your HT-S400. That’s not the experience we want for you, and we completely understand how frustrating this must be.
Please don’t hesitate to reach out to our technical support team. They’re ready to help and can be contacted here: https://www.sony.net/support-contact
We’ll do our best to make this right for you.
Thanks for considering Sony and bringing this issue to our attention.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Sounds like I’m in a theater!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a present because I played the sound at the store and it sounded like a movie theater sound! I loved that!!
I would recommend this to a friend Terrible functionality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly very disappointed with this purchase after using this sound bar for 2 years. The sound quality is ok, but I am mostly annoyed by the functionality of this soundbar. Sometimes it turns on automatically with my Sony TV and sometimes it doesn’t. It often goes to max volume for no reason. Will definitely be switching this out this year, can’t take it anymore.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a good Soundbar to go with my new Sony TV. Bought this one at a good price and very happy with the sound quality.
I would recommend this to a friend Too much Bass.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound sytem is perfect for our living room. How ever the system creates too much bass.
I would recommend this to a friend- Pros mentioned:Sound quality
Better Sync
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great syncing with Sony TV for better sound while streaming programs on Netflix, Prime Video, etc.
I would recommend this to a friend