Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 12569562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Connectivity
Sony Sound Bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! We have an older Sony Bravia and it synced up right away and works great !
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality for the price paid.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Sony BRAVIA TV and this is a Good Quality product for the price paid.
I would recommend this to a friend Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s affordable and good for that price. I would recommend to this product.
I would recommend this to a friendSony TV, Sound Bar & Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New soundbar installed.. same old problem. Have to constantly turn down volume when there is action and turn the volume way up to hear the speaking parts. I do not understand? Maybe it is the new Sony TV I bought instead?Too much work to watch a movie or even regular TV.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup with my Sony Bravia TV. Great sync between the soundbar and the TV
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! It sounds awesome!! The guys were very helpful in picking out a soundbar.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. Fits securely under most tvs. Sound quality is excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good or decent enough sound system for music or watching movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Soundbar. Needs more power. Better for a smaller room
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and can really turn a room up. Would definitely recommend
I would recommend this to a friend Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but there are better ones on the msrket for sure
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Surround Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this Item, It makes you feel like you’re at the movies Theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice size perfect subwoofer and sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just beautiful it's great for a small room sounds great
I would recommend this to a friend Good product just not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much sound for our small home. We returned it.
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected right up with my new Sony A80K TV, and can get pretty loud.
I would recommend this to a friend- Pros mentioned:Sound quality
wonderful sound set up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my mom loves her new sound set up lets her hear her favorite movies
I would recommend this to a friend Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like these items. The sound is so low, I have to turn the volume up very high to hear it. Thinking about disconnecting it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynA,
Thank you for sharing your feedback about the HT-S400. We're sorry to hear the sound isn’t as loud as you expected. Let’s try a few simple steps to help improve the volume:
1. Make sure the soundbar and TV volume are both turned up. Sometimes the TV volume can affect the soundbar.
2. Check that the soundbar is set to the right input and that the cables are connected tightly.
3. Try changing the sound mode on the soundbar remote (like “Voice” or “Sound Field”) to see if it makes a difference.
4. If you’re using Bluetooth, make sure your device’s volume is also turned up.
5. Ensure your HT-S400 is running the latest firmware. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/software/00278020
6. Try resetting the soundbar. Press and hold the power button and the volume down (–) button on the bar speaker for more than 5 seconds. When [RESET] appears on the front panel display, the settings will return to their original state. Then, disconnect the AC power cord, reconnect it and press the power button to turn the speaker system back on.
If you still have trouble after these steps, we suggest contacting our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you for being a valued Sony customer and for letting us know about this issue.
Sincerely,
Estefany
Sony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Not a significant upgrade. No surround sound quality it needs 5 speakers min. Woofer two center and two rear.
No, I would not recommend this to a friendSound Bat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, great price and value! Would highly recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, sub sounds awesome. Helps hard of hearing.
I would recommend this to a friend