Customer Ratings & Reviews

Very bad quality of sound. Damage piece. Incomplete parts.

Sounds worse than tv speakers, doesn’t have enough bass.

I ordered from best buy they didn’t delivered my soundbar and also charged me

The Sony HTS-400 Soundbar and wireless subwoofer turned out to be one of the easiest devices I’ve ever set up — and the sound reproduction is spot on. I made the connection with my Vizio TV, using the ARC output. Once both the soundbar and the sub are plugged in to their individual outlets, they immediately ‘find’ each other and are ready to enjoy. The background soundtrack for Destiny sounds amazing, as did some Dave Mathews that streamed flawlessly from my son’s iPhone. Absolutely no issues with connectivity. It probably took longer to unpack than it did to set up. Easy, peasy. By the way, the packaging from Sony was substantial and sufficiently protected both pieces from any damage. Note: this is being used in a medium sized bedroom so there are no issues with room-filling sound…but it seems as though it would do just fine in a much larger room. The sub really kicks and the highs are crisp and clean. The bass response can easily be adjusted if you are overwhelmed, and there are different sound presets should you desire. Overall, the HTS-400 is a decent setup. Good job, Sony.

Not real happy with this Soundbar... liked my old one better.

I was initially skeptical when I first tried out this soundbar. I have always been a receiver/speaker/speaker wire type of audio user. A soundbar, for me, was a downgrade from what I have always used for TV, movies and music. However, I don’t have a lot of space where I live to have a 5.1 or 7.1 speaker setup in my living room. I decided to try out the Sony HT-S400 for my daily need living room audio needs. I had low expectations that this would be a viable replacement for my traditional audio setup. So, I played quite a few music tracks across a variety of genres, from Miles Davis to Seal to Tupac, orchestral movie soundtracks and the like. I’ve watched quite a few movies and a bit of television to round out my testing. I was surprised that the audio quality met my standards and had the clarity of sound and clean bass that I was expecting to hear from this soundbar and subwoofer. I’ve tried other unnamed soundbars and was disappointed as they sounded like “speakers in a plastic box”. The Sony HT-S400 does not sound like this at all. The sound is clean and the transition between the lower frequencies of the subwoofer to the higher ranges with the soundbar is quite smooth. Does this replace a complete surround setup? Not necessarily, but if you are looking for a great stereo sound experience with clean bass, while saving a lot of room, then the HST-400 is for you. My speakers and receiver now sit in my closet, while I enjoy the compact and clean look and sound of this product. I couldn’t be happier with it. I would suggest that if you are looking for compact and simple to use audio setup, then please consider trying out this soundbar. I don’t think you’ll be disappointed, nor will your wallet. Bonus, I have a fairly recent model Sony 4k TV (55X90J) and this works wirelessly with zero audio lag (even with BT) and offers some direct device controls through the TV when connected via HDMI using ARC. Give it a try!

Sound bars come in all sizes, shapes, colors and flavors, from way too expensive to far too cheap and everything in between. With each consecutive generation they tend to sound better and are easier to connect. The Sony HT-S400 is really a wonderful device. Connectivity is straightforward either with HDMI ARC or optical (I chose to use ARC, although I tested the optical, they sound equally good). It's a one-wire connection to the TV, plus power. The subwoofer is wireless and it 'just works'. Unlike many sound bars, this only includes the HDMI ARC input and does not have an HDMI passthrough option, so if you choose to connect this way, you will be sacrificing one HDMI port on your TV, using the optical capability will allow you to keep that port available. On the back of the sound bar are integrated wall hanging cutouts for ease of mounting, which I intend to use in the future. Once connected there's a handful of settings you're able to adjust including surround mode and a few options that adjust the audio output for type of audio (such as voice mode). Settings are simple to change, I really did not need to adjust them to have great sound out of the device. In using the sound bar the sound is full and loud in mids and highs, and the subwoofer adds a richness that appropriately balances against the soundbar itself. In watching Jurassic Park, I was easily able to deliver earth shattering sound with each dinosaur movement and roar. Overall, the sound bar has great sound, it may not have some of the features of the more expensive options but it doesn't need them. It's a great addition to any home TV setup for someone looking for more from their home theater experience.

It sounds amazing it was easy to set up to my TV I recommend it

The Sony HT-S400 Soundbar and Subwoofer is an easy to use addition to your home entertainment system! The product was very easy to setup and I had it up and running within 5-10 minutes of unboxing. The Wireless subwoofer kicked on immediately and the soundbar fit perfectly on my mantle below the tv. I am a big music geek so its a big deal for me with soundbars to have good quality sounding music and the HT-S400 delivers on that very well. Music is crisp clear and robust and the vocals sound great out of the main speaker. The soundbar allows you to switch between TV and Bluetooth easily as well and instantly paired with my phone with zero issues. The input displayed on the soundbar itself is a nice touch as well so that you know what input is selected. My Samsung tv recognized the sound bar instantly and allowed me to control the volume with my tv or my soundbar remote which is a nice touch. We have watched a few movies so far and the subwoofer does a good job with the bass, during intense battles it would be nice to have surround sound speakers but its not completely missed with this system plus I have no room for them in my family room. Overall I am very happy with the HT-S400. The sound is crisp and clear and the speakers do exactly what they need to do, be functional and provide great sound for a great price. Overall I am very happy with the soundbar and highly recommend it

The Sony HTS400 2.1 sound bar is a very nice upgrade to the tiny speakers built into most TV sets. The system includes a sound bar that fits nicely under a television from 46 inches or lager and a front firing sub woofer. The sound is good, not boomy, and with the voice setting set to on, voices are easily heard over the background noise in most shows that makes is so hard to hear what the actors are saying. It is not a particularly loud speaker, but for a small to medium size room, it will fill the space nicely. Higher volumes do not seem to take away from the sound quality. Set up was as easy as plugging into a power outlet and hooking to the HDMI/ARC port on the television, or the optional optical cable if you do not have an ARC capable television. With ARC, my television recognized the soundbar and switched to it for output. The sound bar comes on with the TV and will go to sleep when the TV is turned off. You can play TV sound or you can blue tooth another device for music. All controls are simple to use and seem to work without any issues. Overall, it is a nice sound bar for smaller sized rooms. I use this one on my bedroom TV.

This sound bar is amazing especially at the price point. The Sony S400 has 2.1 channels, 330 W of total output, a wireless subwoofer and a remote. The inputs are Bluetooth, HDMI (1) and Optical. One of the main features is that it only has front facing speakers. They are rectangular to maximize the diaphragm, this helps with the quality of the surround sound. The 160mm wireless sub, has a rich tone that you would expect from a higher priced Sub, it handles the lowest of lows without any distortion of sound. To really get a true understanding of the range of depth this sub has, turn it up loud and feel the music. It is really great for watching movies, since it is wireless you can put it behind you and get a true since of the action going on around you. There are multiple sounds setting that you can control with the remote. You can adjust the Bass, there is a night mode that dampers the sound so you do not disturb your neighbor. There is voice mode that helps when all of the background noise in a movie washes out the voices. Then there is Sound Field which makes conventional audio into surround sound. As I stated earlier, this is a great speaker, it has a lot of feature and sound that you would expect from a much higher priced system.

I was very impressed with this sound bar! The footprint is fairly compact, even the wireless subwoofer can be hidden away due to its compact design. The sound bar itself has a nice clean look, very basic controls on the unit and the remote control. The remote can be a little frustrating as the buttons are kind of squishy, but they are a soft rubber and the sound bar can be programmed to change volume with your TV remote. The sound is pretty good for movies and great for everyday TV shows! I believe it would be perfect for a bedroom or small to mid-sized living room, but anything too open and you'll lose sound quality further away. The setup is very easy, you can use the included optical cable or the ARC HDMI from your TV! The latter being the preferred method because you can use your TV's remote to change the volume to simply the system even further. The sound bar also has Bluetooth to connect your phone or computer, and the wireless subwoofer connected without any issues. All we had to do was plug the HDMI into the TV and sound bar, plug into the outlet, and it was ready to go! Overall, this is an excellent choice for someone who is looking for a clean, simple setup for adding good sound to their TV!

For the money, it's hard to beat this. It's seamlessly integrated with my Sony Bravia TV and puts out higher quality, fuller sound than I was expecting at this price point. Good bass too.

This sound bar delivers great sound for the price. Easy to install and you can control how much bass the wireless subwoofer gives you

Amazing clarity and depth of field on this sound bar! I love that the wireless subwoofer has separate volume adjustment. The value on this unit is great as well, it doesn't cost too much and what you get for the money is totally worth it. The setup looks great under my TV and adds to the feel of the room, something other sound bars have failed to do in the past. The surround sound is amazing when watching movies, and syncing a phone up via Bluetooth for music is a breeze! Overall this is a very easy to use system, with great sound, at a reasonable price!

My LG OLED55C9PUA TV has remarkably good sound with the internal speakers, but addition of the Sony HT-S400 Soundbar took it to another level, particularly with streaming Dolby digital audio. Setup was simple using the HTMI ARC port on my TV for the connection. I had an older HDMI cable and had a notable delay when switching between the internal speakers and the HT-S400. A shorter, 8K-10K HDMI cable made a significant improvement in the interconnection and reduced the delay from >5sec to <1sec. Aside from volume, there are four other sound controls. Sound Field: When on, the Sound Field control provides a more immersive audio experience for movies, sports, and most streaming video content. Sound Field off is intended for music and other simple stereo sources. I almost always keep Sound Field on. Voice: When on, the Voice control enhances the mid-range frequencies to make dialog clearer. As there are very few instances when I do not want clearer dialog, I keep Voice set to on. Night: This controls is intended to provide clear audio at lower volume. I have no use for this control as the TV is in a relatively insulated room in the house and, if I didn’t want to disturb sleeping family members, I would use headphones. Bass Volume: The subwoofer volume can be controlled independently from the soundbar, from thunderous (+10) to inaudible (-10). I find the default setting (+0) to be fine. I have no need for the IR repeater function, but I can imagine situations when it would be a great advantage. There are scenarios in which the soundbar could obstructs the IR receiver for the TV. The soundbar has an IR receiver in the front and an IR repeater in the back. Turning the IR repeater function on will allow the soundbar to pass the signal from the TV remote to its rear-facing IR repeater allowing the signal to be received by the TV. There is a USB port to allow for software updates. There are none as of the writing of this review. Pros: easy installation and use; sound quality; audio controls; Bluetooth functionality; IR repeater; Cons: small scrolling display;

I was extremely skeptical at first after seeing some of the one-star reviews, but MAN im so glad I didn't listen to the negative reviews! This is hands down the best speaker/sub combination i have EVER heared for this type of a price point. Purchased it open-box in excellent condition for just $137 and i must say... the subwoofer sounds SOOO good I would've gladly paid full price! Really sounds like you're in a movie theater if you out the bass on max. I suggest this product for small to medium sized rooms. Also, I HIGHLY recommend putting the subwoofer by your couch.. and NOT by your tv. The sound quality is a million times better with the sub by your couch.. you'll thank me later!

Great set up for its price! (esp. the sale we had one it!). It was very easy to set up and also it sounds great! Nice simple customizations for it and also its great that the subwoofer connects to the sound bar wireless. So less clutter to have around! The Sound bar itself has the usual connections, being the HDMI Arc, USB, and Digital Optical Audio (or whatever its called).

Great soundbar + sub especially considering the price. It's only 2.1 so don't expect a huge surround effect but it is pretty good. Pretty powerful too, the box says 330 watts. Not sure where they get that number from but it does get pretty loud. Good quality sound, the sub has a good thump to it. I like the display on the soundbar. It normally displays the source but changes to show adjustments as well. Nice remote controls most functions, buttons on top of the soundbar as well. I only needed the buttons on the soundbar to pair my phone with the built in bluetooth for a really good music experience. I didn't really appreciate how good it sounded till I played some high quality music on it. Great sound for this price range. Inputs include hdmi (arc from tv), optical, and bluetooth wireless. Short optical cable included but hdmi cable not included. I personally prefer hdmi connection for tv/movies but optical is probably just as good. You will likely need to go into your tv settings to tell it to output the sound to your connection. Easy setup, the wireless sub (sub requires ac power connection) connected automatically. In my experience most speakers require a short break in period to get to their full potential so give them a few days of use before judging them. If you're on a tight budget or just want a simple way to improve your tv/movie experience and good music as well this is an affordable choice with great sound.

No sound as Samsung to hear has to te 40 going up while Samsung at 3 or 5 sound louder very disappointed