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Customer reviews

Rating 4.5 out of 5 stars with 1609 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,609 reviews
  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this one , excellent sound quality and bass Loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShreyasS,

      We're so glad you're enjoying the excellent sound quality and powerful bass of your HT-S400 Soundbar. We aim to deliver an immersive audio experience right out of the box. Thank you for sharing your positive feedback!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony The One and Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my new Sony Bravia 65"XR90L TV one month ago. It was an upgrade from my Sony -HT-S350 model and I immediately heard the difference in power and bass. A perfect combination of excellent performance and enjoyment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaleF,

      Thank you so much for sharing your experience! We're thrilled to hear that the upgrade delivered the power and bass you were looking for. Enjoy that perfect combination of performance and entertainment with your new setup of the X90L TV and HT-S400 soundbar!

      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for a small sound bar. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigR,
      Thank you for your review! It brings us great satisfaction to hear that the HT-S400 sound bar is delivering excellent sound and that setting it up was simple.

      This sound bar is designed to enhance your TV audio with clear, rich sound and a compact design that fits nicely in any room.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar and paired with Sony tv makes it easier to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ESTELAP,

      We are thrilled to hear that you are enjoying the great sound quality and that it pairs so seamlessly with your Sony TV! Making our products easy to use together is always our goal.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound bar!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing!! Im an automotive tech and i bought it as my sound system in the shop at work, and let me tell you…….THIS THING IS LOUD!! Sound quality is awesome! I even still have the bass at 0 if that says anything. I tried these out in the store and they blew everything away in the same price range and eveb some of the more expensive ones!! Very happy with this product!!….The only negative thing i have to say is that sometimes the subwoofer will make a sudden extra loud thump at certain times, other than that 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System For Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker and woofer!! Works great!!! It was so easy to set up as well!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, OkayDigitalPhotoFrame!

      We’re thrilled to hear you’re loving the sound and the deep bass from the subwoofer! It’s great to know the HT-S400 was so easy for you to set up.

      Enjoy the movies and music, and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great really enjoy this purchase. Easy to hookup also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LarryP,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the sound quality of your HTS400 and that the setup was easy. Your positive experience means a lot to us, and we appreciate you sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Perfect for the living room! I am super happy with the design and quality of this sound bar and subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathrynG,

      We're so glad to hear that your Sony sound bar and subwoofer deliver great sound and look perfect in your living room. Thank you so much for the fantastic 5-star review—your feedback truly means a lot. The immersive audio and clean, stylish design are highlights many users love about this unit, making it an excellent centerpiece for home entertainment.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Great with Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was late to the party understanding that Sony Bravia works seamlessly with a Sony sound bar. I am a fan of Yamaha and could not get my Bravia to cooperate. Caught this Sony bar and wireless woofer on open box deal and fell in love. Have in my large master bedroom with 54’ Bravia and the woofer on wall (15+ feet away) next to my bed. Super clear audio for speaking that doesn’t disturb anyone else at night and pleasant rumble on deeper bass sounds. My daughter says it’s surround sound effect is like being at movies! Solid performance for a mid price audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth compatible for iPhone makes my playlists sound amazing..the clarity and whopping thud of the base bass is staggering and watching movies sounds like it’s true a true cinematic experience,PS5 sounds incredible..my partner has her own musical tastes,she listens to movie scores and classic music and I have to admit hearing live instruments on this system is outstanding..don’t waste time thinking it over,buy it..completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the king

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds system is nice quality, nice bass as well! Would definitely recommend this over a previous JBL system that didn’t last more than a year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdrianB,

      We're absolutely delighted to hear such positive feedback about your HTS400 sound system! It's fantastic to know that you're enjoying the sound quality and especially the bass.

      We're also very pleased to hear that our system is providing a durable and satisfying experience—It's always our goal to provide reliable and high-quality products that you can enjoy for years to come. We really appreciate your recommendation!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds pretty good has nice bass and everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SitoFB!
      Thanks for sharing your review! We are thrilled to hear that you are having such a good time with your new HTS400.

      This soundbar is built to make your movies and music sound much clearer. It comes with a powerful wireless subwoofer that gives you those deep bass notes, and the special front surround technology helps fill your room with sound without needing extra speakers everywhere.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and clear sound, Does have nice base easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Nice that sub is wireless. Fewer pieces.sub woofer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shep,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the great sound of your HTS400 and appreciate the convenience of the wireless subwoofer. We’re glad the streamlined setup with fewer pieces is making your experience even better. Thank you for sharing your feedback—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price. Easy to hook up easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BobS!

      We are so pleased to hear that you are enjoying the HT-S400 Soundbar! It's great to know that you find the setup and operation easy to use and that you appreciate the good sound for the price. We strive to make quality audio accessible and simple to integrate into your home entertainment setup.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sounds good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good especially for a bedroom, which is where mine is. I’ve attached it to an LG TV. The sound is just right for my bedroom. Install was simple enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rv1452,

      Thanks for the review and the 5-stars rating! It's a truly pleasure to hear how much you are enjoying your Sony Soundbar! Including Powerful speakers that work together to deliver wide-ranging sound throughout your room, with technologies such as the X-Balanced Speaker Unit and Separated Notch Edge helping to enhance vocal clarity.

      Thank you for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Quality sound bar plus sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to put into her room. She absolutely loves it! It’s been a year now with zero problems and she uses it almost everyday. Good quality plus good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BrandonG!

      We are absolutely thrilled to hear that your mom is loving her HT-S400! It’s wonderful to know that after a year of daily use, it’s still delivering that "zero problems" reliability we strive for.

      We designed this soundbar to provide clear dialogue and rich sound without a complicated setup, so hearing that it’s the perfect fit for her room really makes our day. There is no better compliment than knowing a Sony product is bringing someone joy every single day!

      Thank you for choosing Sony for your family!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Named for the quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass, great connectivity, very good clarity and Digital experience. Everything extrordinary performance by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunny!
      We are truly delighted to hear your positive feedback about the HT-S400 soundbar! It's wonderful to know that you appreciate its exceptional sound quality, powerful bass and seamless connectivity. The clarity of the audio truly enhances your digital experience, making every moment extraordinary.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to punch up the sound of my Sony TV without the hassle of a separate AV receiver and 6+ speakers. My room is 15' x10' with 12 ft ceiling. I've read numerous reviews on high end soundbar/subwoofer combos that convinced me that that even they will never sound as good as a full home theater system. Also had read about wifi/Bluetooth connection problems with some if not the same brand as the TV. So I opted to go cheap and chose this one from Sony. I've got to say this is just what I was looking for. The subwoofer punches up the bottom end in action movies and even music nicely. Mind you this subwoofer is not anything near audiophile grade and the sounds can be a bit muddy, but there are easy adjustments to make voices/dialogue easier to hear. Connection of the soundbar to TV was under a minute with the HDMI cable, the sub connects to the bar automatically. Keep in mind the Sony TV's speakers already are of good quality for a TV but the soundbar's speakers arre ever so slightly better. For $180 on sale I am happy with this, I've since seen the price up to $300 and if that's true I wouldn't pay that for this. As long as you don't expect full home theater system performance this system is a nice upgrade for minimal $'s to plain TV sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this subwoofer and sound bar, I had my first one for around 2 and a half years, always worked great sounded amazing and held up pretty well auto synced on to my other speaker as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cbandzzz,

      It’s rewarding to hear that you’ve chosen the HT-S400 for a second time to power your home audio experience!

      There is no higher compliment than a returning customer. We take great pride in the durability and consistent performance of our soundbars, and it is wonderful to know your first unit served you so well for over two years. The HT-S400 is designed for seamless integration, and we are glad the auto-sync feature and the powerful bass from the wireless subwoofer continue to make your setup effortless and immersive. Knowing that the sound quality remains "amazing" to your ears is exactly what we strive for.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US