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Customer Ratings & Reviews

$259.99
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1577 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,577 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Add to Cart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point, it doesn't get much better than this. Sony is still making top quality products that just sound fantastic to the ear. Setup in less than 5 minutes and linked my bluetooth and tv with no problems. The bass trembles the room and the mid-range and treble are crisp. This setup is incredible value for the price, would recommend to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OrlandoL,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're so happy with your HTS400 soundbar! It's great to know that you found the setup easy and that you're enjoying the fantastic sound quality, from the bass to the crisp treble. We appreciate you recommending it to others and thank you for your wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is awesome! Incredible sound! Really enjoying it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cdduggins,

      We’re thrilled to hear you’re enjoying the incredible sound and power of your HT-S400! It’s great to know the wireless subwoofer is delivering that awesome audio experience you were looking for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected surprised by the clarity of Speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rumblepack64,

      We’re thrilled to hear that the HT-S400 surpassed your expectations! It’s great to know that the speaker clarity and the power of the wireless subwoofer are delivering the high-quality audio experience we strive for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony soundbar with subwoofer has good quality sound. I said good because prior to Sony I Samsung which had an incredible sound quality. But I think the price was right for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AristidesM,

      We are pleased to learn you are enjoying the great quality sound from your Sony HT-S400 soundbar and subwoofer! It's fantastic to hear that you feel the price was right for the quality you received. We appreciate you taking the time to share your feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great lower budget buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar and bought on sale. I thought audio and bass were great. Bass might be a little too much sometimes but can be adjusted. Only issues I’ve had is the volume going all the way up or down when pausing or fast forwarding videos. Same when adjusting video volume option. Solution seems to be to unplug from wall and reconnecting using Bluetooth. Other than that I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted to my wall and it sounds great but much better when places off the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, NickF!

      We're glad to hear your HT-S400 sounds great! It's common for acoustics to change when a soundbar is wall-mounted versus placed on a stand, as surfaces affect how sound reflects in the room. We appreciate you sharing that observation!

      Thanks for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and plays amazing love the sound best choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyAnne,

      We’re thrilled to hear that you love the sound quality! It’s great to know the HT-S400 was the best choice for your home setup.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas and he absolutely loves it. He indicated the sound is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ErikaB,

      Thank you for choosing Sony!

      We're excited to hear that your son is loving the HTS400 soundbar and finds the sound quality awesome. Knowing our product has brought joy and enhanced his listening experience during the holidays means a lot to us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony HT-S400 soundbar with subwoofer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to stick with Sony as I just bought a Sony TV. The HT-S350 had excellent reviews, but came out in 2019. The HT-S400 came out this year as did my TV so I thought this would be a perfect match. This is basically considered the upgrade to the HT-S350, but with better sound. I have to say that I am very happy with my purchase. The sound is great, and the subwoofer is a nicely added bass boost. It sounds very cinematic. For $200.00, you really can't go wrong. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes movies better, looks so nice & sleek, and is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I use it every day while I’m seeing tv, the volume is perfect like if you are in the movies and is easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dynamic and truly enjoyable home theatre system.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a remarkable home theatre system I purchased to complement my 75" big screen TV. The high and mid-range sounds are crisp and clear, while the bass is heavy and booming. Even when the volume is increased significantly, the sound delivered is clear and distortion-free. Sony has hit a home run with this HT-S400 home theatre system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiscerningmusicloverTony!
      Thank you so much for your wonderful feedback! We are delighted to hear that you are enjoying the HT-S400 home theatre system alongside your TV. It's fantastic to know that the crisp high and mid-range sounds, along with the powerful bass are enhancing your viewing experience.

      With features like Dolby Audio and a wireless subwoofer, the HT-S400 is designed to deliver immersive sound quality for all your favorite movies and shows.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Nana

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system allowed us to lower the volume on the TV. It was so easy to ser up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for excellent condition, amazing sound quality and very strong bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Impressed by sony once again!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat sound bar! I was impressed with the sound level. It works great in my large master bedroom, I was surprised with the amount of bass it has. Just make sure you place the sub somewhere along the wall that the tv is on because some of the voices come out of the sub and will create an echo if placed to the side or behind your listing position. Overall geat little package for a small apartment or a medium to large bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds is amazing and set up was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CoryJ,

      We are absolutely delighted that your HT-S400 soundbar is exceeding your expectations.

      It's fantastic to know that you're impressed with the overall quality and the immersive sound. We also love hearing that getting it set up was a breeze for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good great bass easy to set up and use with optical connection or Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Comparing it to Bose 900

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Bose 900 sound bar with 700 woofer: then I bought HT-400 at 1/8 the cost for another home. I am so amazed at stunning bass and excellent sound quality especially for streaming music. Yes it does not have ATMOS and other fancy sound effects but it will definitely work for whatever you need it for. At this price, it is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT-S400 Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for our needs! The subwoofer has a nice kick!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimM,

      We are very glad to hear that this soundbar is a perfect fit for your home and that you are enjoying the powerful performance of the subwoofer!

      The impactful bass you're experiencing comes from the large 160 mm wireless subwoofer, which adds incredible depth to your favorite movies and music. To ensure the rest of the audio is just as high-quality, the HT-S400 features our X-Balanced Speaker Units; their unique rectangular shape maximizes the diaphragm area to reduce distortion and maintain crisp vocal clarity. Furthermore, our S-Force PRO Front Surround technology creates a virtual surround sound field, providing an immersive, cinematic experience right in your living room without the need for extra cables.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prouduct is really nice the hook up was very easy. Volume is awesome

    I would recommend this to a friend