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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,472 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and output quality. The only thing I would change is adding a “mid” range eq option to go along with the existing “treble” and “bass” eq options. Overall, though, great product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, thank you for sharing your fantastic feedback! We are very glad to hear you're enjoying the HT-S400 Soundbar overall and we really appreciate your input regarding the equalizer. We'll surely pass the comment to the team for their consideration. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plug n Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically plug and play with the Sony TV we just bought. Good sound and looks nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH,

      That's fantastic to hear! We're thrilled your Sony HT-S400 Soundbar is working out so well for you. We designed the HT-S400 for seamless integration and an enhanced audio experience, especially with our Sony TVs. It's great to know that the "plug and play" setup, impressive sound, and sleek design are exactly what you're enjoying.

      Thank you for the 5-star review! We appreciate you choosing Sony.
      DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound!!!! very pleased. easy to set up. worth trying

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don't let this small size fool you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, awesome bass and amazing sound and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great small soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved the sound from my new TV. Very easy to install and controlled by the TV. After setup you can just forget it is there. I use it in my bedroom and am very happy with with the effect of clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing deal !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound system for the deal price I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AAaa,

      Thanks for the fantastic review of the HT-S400 soundbar!

      We're so pleased to hear you love the amazing sound and you feel it was a great value. It's rewarding to know we're delivering an experience you truly enjoy.

      Thanks again for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Glad i bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is lower than the television I purchased, but the sound is clearer, crispier than the TV. If i used the original TV sound it would echo in my room, this really cleaned that up, and the bass really makes me feel like i am in the theater(small room)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for price. Only negative is subwoofer needs to be +3 volume to get good base on most content

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the HT-S400, Rj25. We're pleased to hear you find it a good value for the price.

      Regarding your observation about the subwoofer: subwoofers are designed to reproduce low-frequency bass sounds, which can sometimes be less pronounced depending on the type of content played and individual room acoustics. It's not uncommon for users to adjust the subwoofer volume to a higher setting, such as +3, to achieve their preferred level of bass—especially with content that doesn't emphasize low frequencies by default.

      If you find you consistently need to increase the subwoofer to +3 for satisfactory bass, that's within normal use parameters, and many listeners tweak this setting to match their preferences and listening environment. For optimal bass performance, also make sure the subwoofer is placed in an open space, away from obstacles like walls or large furniture, as these can affect bass perception.

      If you ever notice sudden drops in bass or have difficulty hearing low frequencies even at higher subwoofer levels, checking the connection and ensuring the subwoofer is not in standby mode can help maintain consistent performance.

      We appreciate your input and are glad you're enjoying the soundbar overall!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday on my tv makes it really loud and it sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sxducx!
      It's a pleasure to hear that you're using your HTS400 soundbar every day and that it sounds great!

      It's designed to deliver incredible sound, making everything you watch come to life with clear dialogue and powerful bass.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this sound bar has been great, the sound has been very clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisM,

      Thanks for the five-star review! We're so glad to hear that you're enjoying your HT-S400 soundbar and that the sound has been very clear. We're confident it will continue to provide an excellent audio experience.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SOUND BAR AND SUB WOOFER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SOUND AND EASY TO SET UP. fITS RIGHT INTO OUR DECOR

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony soundbar for a good price Excellent sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellJ,
      We appreciate your feedback! It's great to learn that you're enjoying the sound in our HT-S400!

      With this soundbar, you can enjoy rich surround sound with clear dialogue.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my boyfriend’s studio space for his work and he loves it the quality in the sound was excellent and the step it daily easily. He loves music utilizes everyday. He price was also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is the best I have ever owned. It was easy setup and makes my listening experience amazing! I definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for a small/medium apartment. Great deep bass. There’s other soundbars that are way better, but for my apartment it’s great, I can’t play it that much loud because of my neighbors, but I enjoy the quality of the sound never the less. The only thing that I don’t like is that the led display is always on, it should fade out but no, as long as it’s turn on it says “tv” or whatever you have it conectes. The subwoofer also has a light always on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Sony sound bar for about 2 years. It has worked perfectly and is exactly what I wanted. The installation was flawlessly and connected easily with my Sony tv. I’m so glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our soundbar I got it as a present for my husbands birthday and it shakes the whole house. Our neighbors have to keep asking us to turn it down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Just make sure you don’t live in an apartment with thin walls!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeH,

      Thank you for choosing Sony!

      We're elated to hear that you love the sound quality of the HTS400! Thank you for sharing your thoughts about the wall installation; it sounds like it truly enhances the audio experience. Enjoy your audio journey!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a good soundbar should.. decent bass, good depth. From music to movies im very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speakers out of this world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best speakers , great volume , Purchased for my living room and i feel like im at the movie theater. great quality even tried them out in store

    I would recommend this to a friend
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