Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,472 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome easy to install and connect with my TV and audio equipment and the sound is awesome excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound ar

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Sound is clear with a wide range of volumes. Can get very loud if you want it to. Going on ~2 years now with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Stinky,

      That's great! We are so pleased to hear your HT-S400 Soundbar is still delivering clear sound and a wide range of volumes even after two years. Reliability is key!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and very easy to set up! Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasA, thank you so much for the fantastic review! We're thrilled to hear that you're enjoying the fantastic sound and that the setup was so easy. We designed the Sony HTS400 to deliver an immersive audio experience with minimal fuss, and it's great to know we've hit the mark. Your recommendation means a lot to us! Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LamontG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the sound bar and it was like night and day on the quality of sound. Great investment. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GriffinL,

      Thank you for choosing Sony!

      We're immensely pleased to hear the HT-S400 has made such a significant difference in your sound experience! It's truly wonderful to know our products are enhancing your enjoyment. We're glad you found great value in it, and we definitely appreciate your recognition of the Best Buy team.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sound bar that is reasonably priced. The sound is clear with no cracking/scratchy echoing going on. If you put it on full blast, your house will vibrate lol

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this sound bar. It sounds better than the regular tv speaker audio and the subwoofer really does a great job. I have it synced up to my sony 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the sound. I like a lot of bass and it puts out just the right amount of bass needed. Movies sound great! Easy installation. I installed in on the man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super blown away from the crisp sound and the price point was great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt!
      It's a true pleasure to hear how much you're enjoying the HT-S400 soundbar! We're incredibly grateful for your feedback.
      We designed it to deliver that crisp and clear sound you mentioned, with features like S-Force PRO Front Surround for an immersive experience and a powerful wireless subwoofer to really bring out those deep notes.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BestBuy to the rescue.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get something to replace Subwoofer that went out on the sound bar and wireless Subwoofer I was using. Really did not want to spend $1,000.00 on new system. Found this one and it was in my price range I could afford. I was afraid that it would not stand up to quality I was used to having. Boy was I surprised! It was money well spent and I am very happy to say sounds GREAT and fills the room with sound. Once again, BestBuy comes through with quality and price. Also this "Old Man" was able to install with very little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Coming off of an old school surround system with multiple speakers around the room, this single soundbar is very surprising in its capabilities. Subwoofer also provides great sounds and effects for any occasion whether it be movies or sporting events or casual tv. 10/10 recommend, especially to any sports fans out there that enjoy the at home sports bar vibe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Products are awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy operation, works well with the 85" Sony Bracia TV I purchased recently. I've always been a Sony fan and have never had any issues with their products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    good bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, the bass hits, i have to turn down at night….. however its complicated to configure with a TV thats not Sony

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nice sound system for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to enhance the Sony tv sound for a 14x14 room and didn’t want to spend a lot. The Sony soundbar and sub woofer fit the need pretty well. Nice bar for smaller room, great bass as well well. I would search for something more robust for a larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound, subwoofer can vary between too strong and not enough, minimalist remote and the products are extremely easy to set up and sync.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV sound upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvement over the TV speakers. Setup was easy, I connected with the optic cable. Sold sound, but it changes sound style on its own sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big C

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker with the subwoffer sounds great.. I like the base and it does well with music.. it plays loud as well..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BigCR12,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the HTS400 system and subwoofer are delivering great sound and powerful bass for your music. Your enjoyment of the volume and audio quality truly motivates us to continue providing products that enhance your listening experience. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good sound easy set up brand name is as always great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic review of the HTS400, DAVIDD! We're thrilled to hear that you found the price to be a great value, enjoyed the sound quality, and appreciated how easy it was to set up. It means a lot to us that you trust the Sony brand—we’re committed to delivering the excellent experience you expect. Enjoy your new soundbar!

      Thanks again for choosing Sony and for being a valued customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great for the price. pairs easily with samsung tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdV1, thank you for the fantastic 5-star review! We're truly heartened to learn that you're enjoying the great sound of the Sony - HTS400 and that pairing it with your TV was quick and easy. It's always great to now the setup is smooth and the performance delivers excellent value. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound bar the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. I totally recommend adding this to your home theater. Sound quality is great and you can actually feel the base in our living room from the subwoofer. My last sound bar was a Bose and I like this one better.

    I would recommend this to a friend
Sponsored