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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and deep bass of the HT-S400 2.1ch Soundbar, as well as its ease of use and simple setup. Many appreciate the Bluetooth connectivity and the perfect volume range. A minor drawback mentioned is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,549 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Sounds decent. Should be cheaper then what the price was

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnaR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the sound quality of the HTS400. We appreciate your honest feedback regarding the price and will take it into consideration as we strive to offer the best value to our customers. Thank you for sharing your thoughts with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT S400 soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this soundbar for a little under a year now and its awesome, i love it. Sure it doesnt have all the features that some of the other soundbars have but it has HDMI ARC, optical and bluetooth and thats all i need. Sound quality is good and while im not an audiophile i do like good sound quality and this has it. I got mine on a black friday sale for $149.99. At the time of writing this (11/13/2023) its on sale for $199.99. It may be a little high but Sony is known for their home entertainment products. I mainly use mine for watching TV and listening to music. Sometimes when im watching TV it sounds like the sound is coming from straight in front of me. (TV and soundbar are offset). Of course thats a placement thing. Overall, awesome 2.1 soundbar that works great in a bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality , Great value and easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this sound bar! It is easy to setup and the sound quality and the bass from the subwoofer makes watching movies feel like you have your own movie theater in your home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelM,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you absolutely love the HTS400 sound bar! It's fantastic to know that you found it easy to set up and that the sound quality, along with the powerful bass from the subwoofer, creates a movie theater experience right in your home. Enjoy your cinematic adventures!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Soundbar is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar. The customer service needs work. Ordered open box 2x and both Xs was deleted forced to purchase at the higher price then they were still avail on the site

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and made such a difference in the quality of sound coming from our TV. The bass is wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user896024,

      Thanks for the fantastic feedback on the HT-S400 soundbar! We're so glad to hear the setup was easy and that it has made such a big difference in your TV's sound quality. It's awesome to know you're enjoying the bass as well. We hope you continue to enjoy a great audio experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Another fine Sony product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to use and sounds amazing. The base unit is absolutely worth the extra space. Like night and day compared to the non base unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JosephB!

      We are thrilled to hear that you are enjoying your HT-S400 soundbar! It is great to know that you're finding it easy to use, but we’re especially happy that you highlighted the difference the subwoofer makes. We agree that the dedicated bass really creates that "night and day" difference for a truly cinematic feel at home.

      Thank you for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. I can now hear voices clearly on my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      It’s rewarding to hear that your HT-S400 soundbar sounds great and, most importantly, that you can now hear voices clearly on your TV! We specifically design our soundbars to enhance dialogue clarity, and we are delighted we achieved that for you. Thank you for your choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Glad i bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is lower than the television I purchased, but the sound is clearer, crispier than the TV. If i used the original TV sound it would echo in my room, this really cleaned that up, and the bass really makes me feel like i am in the theater(small room)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great affordable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Gets the job done. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sony sound system sound the best set up was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice sound for small spaces like bedroom or something similar and for the price not bad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Jose!

      We're glad to hear that you find the HT-S400 Soundbar to be a great value and that it delivers pretty nice sound for small spaces like a bedroom.

      It's rewarding to know that you feel the soundbar and wireless subwoofer are a worthwhile purchase for the price, effectively upgrading your audio experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Excellent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Got it for a smaller living room and does great! The base is good, great for movies, sports, and music. Overall, great soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustF,

      It is great to hear that the HT-S400 is the perfect fit for your living room! We are glad you are enjoying the versatile sound performance and powerful bass across your favorite movies, sports, and music. Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal on Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and works perfectly with my Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregS,

      We are ecstatic to learn you are enjoying the great sound of the Sony HTS400! It's wonderful to hear that it works perfectly with your Sony BRAVIA TV. Thank you for your 5-star review and for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this soundbar setup! The subwoofer is nice and has strong bass. Different modes that allow best experience for gaming, movies, and music. Bluetooth setting for phones too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL!
      Thanks so much for sharing your feedback with us.
      We are excited to hear that you’re having such a great time with your new HT-S400 soundbar! It’s wonderful to know that the strong bass and the different modes are helping you get the most out of your gaming and movie nights.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    It’ll surprise you, in a good way…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t quite sure what to expect from this little package, as it was for our bedroom set up with our Sony 48”… My wife wanted to do the install… when she was done, we tested it out… Very surprising sound and quality for the size. We bought another set for another bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic experience, Shane!

      We are absolutely thrilled to hear how pleasantly surprised you and your wife were by the HT-S400 soundbar system! It is wonderful to know that this "little package," paired with your Sony 48" TV, delivered such very surprising sound and quality for the size. We love that the ease of installation was appreciated, and that you immediately decided to purchase another set for a second bedroom!

      Thank you again for choosing Sony to bring great sound to multiple rooms in your home.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved our entertainment center to a small room and didn’t need a powerful reciever. I opted for a sound bar with 2.1. This paired without issues with our smaller LG 43 in TV. Optical, HDMI(ARC) and Bluetooth all working great as well as sounding great in our 10x10 room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an anniversary gift to my fiancé and he absolutely loved it! We live in a small apartment so it's just perfect for movie nights, music for hangouts, convenient for listening to podcasts while cleaning, etc. Def worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony L400 Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 5 year old Sony sound bar with this one that was recommended by Sony for my Sony Bravia mini led tv. Sound is excellent and was easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience, Starhammer! We’re thrilled to hear that the HT-S400 sound bar was an excellent upgrade for your Sony Bravia mini LED TV and that you found both the sound quality and installation process impressive. Your feedback validates our focus on delivering products that are easy to use and enhance your home entertainment. We truly appreciate your continued trust in Sony, and hope you enjoy many great moments with your new setup.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is the best I have ever owned. It was easy setup and makes my listening experience amazing! I definitely recommend this product!

    I would recommend this to a friend