Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Purchase review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony sound bar has exceeded my expectations, and pairs perfectly with my new Sony A80L tv
I would recommend this to a friend Solid product, works as advertised
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box, great item for the price but i feel like the sound bar iteslf lacks a little with bass and lower sounds compared to my older LG sound bar. Sub makes up for that a bit. Only small complaint but overall we are happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle,
We’re happy to hear you’re enjoying your new soundbar! To improve those lower frequencies, please ensure "Night Mode" is turned off and use the BASS buttons on your remote to boost the output. Experimenting with different "Sound Field" settings can also help deliver the richer, deeper audio profile you're looking for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Ease of use, Setup, Sound quality
speakers work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound - easy set up - works very nicely - space works well
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely easy to set up- great sound- I would totally recommend. it also has a very sleek look.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Sinple and Easy to Use, Quality Sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great and simple product. Easy to use and quality sound. Just what i needed!
I would recommend this to a friend - Pros mentioned:Ease of use, Setup, Sound quality
Good for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound! Was easy to install Work great with my Sony Bravia TV
I would recommend this to a friend - Pros mentioned:Sound quality
Big improvement over my TV speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money on this sound bar and subwoofer combo. I didnt realize how bad the speakers in my tv were until we added this setup. It really makes all the difference. Its probably not enough for true audiophiles but for those who feel like their tv offers a subpar listening experience, this might be just what you need.
I would recommend this to a friend Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the simplicity and aesthetic of this sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenS,
It is truly wonderful to know that you are enjoying the sleek aesthetic and straightforward setup of your new soundbar. We take great pride in ensuring our designs fit seamlessly into your home while delivering a powerful impact; the HT-S400 couples high-quality Dolby® Digital with S-Force PRO Front Surround to put you right at the heart of the content you love.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality. sometimes it doesn't sync and turn on when TV is started.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MargaretA!
Thanks for your feedback regarding the HT-S400.
It brings us great satisfaction to hear that you’re enjoying the high quality sound of your setup.
Regarding the sync issue, it sounds like the HDMI-CEC might just need a quick refresh. We recommend checking that "Control for HDMI" is turned on in your soundbar settings.
You can find all the step-by-step details in the manual: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf
You might also try a quick power reset by unplugging them from the wall for two minutes to get everything back in sync.
If further assistance is needed, you can get in contact with our support team https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thanks for choosing Sony and for bringing this issue to our attention.
Best regards,
Estefany
- Pros mentioned:Sound quality
Good sound at a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable sound bar system at a great price, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, WilliamM!
We are delighted to hear you find the HT-S400 to be a great, affordable sound bar system at a great price, and we appreciate your recommendation!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Theater Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I have made because this makes my living room replicate a theater! Very crisp sound, very clear with vocals when listening to music. If I could rate this higher than 5 stars, it would be easily a 6!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AaronM,
Thank you for choosing Sony!
We're pleased to learn that the HTS400 has transformed your living room into a theater-like experience. We designed it to deliver crisp, clear sound, and it's great to hear that it's exceeding your expectations. We appreciate you taking the time to share your feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Happy purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, especially music. Sleek looking so easy to place.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Sony Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great quality, easy connect, highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound is Everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sound Bar is Everything! Absolutely the best sound, surround sound. Sound is clear, precise and so so sharp! Feels like they are right in your living room from the Movie! So beautiful! I am very happy with this item!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyWest!
Thank you so much for sharing your feedback! We are immensely pleased to hear about your experience with the HT-S400 soundbar. It's fantastic to know the clear, sharp sound and surround sound features are bringing your movies to life and making them feel so immersive.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Ease of use, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very pleased. Easy setup and easy to attach to tn
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Excellebt Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy set up. This is really all you need and a true game changer.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy set up and use. Geek squad helped set it up but it is very easy to use.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Simple soundbar for 55in TV or smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Bravia sync with Sony TV. No preset sound modes. 1 surround option, front facing speakers bring solid Dolby Digital crisp clarity. Comes with an optical cable. Bluetooth communication is good and does not disconnect to subwoofer. The sale price of $200 at time of purchase was very resonable for the performance.
I would recommend this to a friend - Pros mentioned:Connectivity, Ease of use, Setup
Great sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and love the multifunction of it from BT, to tv
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Good Value Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent soundbar for the money. I like that the subwoofer is wireless, allowing me to place it anywhere in the room I want. My only gripe (a minor one) is it could be a bit more powerful. But the sound is good, dialogue is clear when watching tv.
I would recommend this to a friend