Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$259.99
Save $40
Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1577 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,577 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good bass. Clean sound.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price. It is a very good sounding system. Very good bass and clean sound with no distortion. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a Christmas gift, however It sounded great in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WandaG
      Thank you for your feedback! It is great to hear that the HT-S400 sounded impressive in the store.

      This system offers rich, clear sound with easy setup and Bluetooth connectivity, making it a wonderful gift choice for the holidays.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT-S400 Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and compact product. Great sound and Bass. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing the bass is pretty solid wish for a little more sometimes but it’s actually pretty great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up plug and play greats sound small price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great 2 channel soundbar and sub from SONY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really practical 2 channel & sub solution - wonderful small living space or bedroom unit where only a 2 channel system is needed great sound for the Money highly recommended and Best Buy had it in-stock

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyN,

      We're so happy the HT-S400 is the perfect sound solution for your space. Thank you for the wonderful recommendation and for choosing Sony!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I think it’s a great. Subwoofer is more than enough (tucked into the corner of the room for added effect). Soundbar could be better in terms of sound output but for the price it’s okay(I know the wattage is low).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian99,

      Thanks for your review! We're glad to hear you find the HT-S400 a great value, especially enjoying the powerful wireless subwoofer. We appreciate your feedback on the soundbar's output and understand your perspective given the wattage. We hope you continue to enjoy the immersive audio experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound, easy to use. Pugged in and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my TCL 50" TV in my workout room. The price is fantastic & the audio is good. I'm sure by paying much more money I could improve the sound to excellent but I am satisfied with it, especially for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevieG,

      Thanks for the great feedback! We're so happy to hear that the HT-S400 soundbar is a perfect and affordable addition to your workout room, and that you're enjoying the good audio quality. It's fantastic to know it's delivering the performance you need, especially for the price. Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and it was very easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Calvin,

      Thank you for choosing Sony!

      We’re excited to hear that you love the sound quality of the HTS400 soundbar and found the setup process straightforward. It’s rewarding to know our product enhances your audio experience while being user-friendly, and your feedback encourages us to continue delivering excellence.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has been great, has been easy to use, have had no issues with this device. Setup was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don't let this small size fool you

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, awesome bass and amazing sound and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Humble option for modest taste

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this JBL Soundbar for home , but unfortunately, my husband didn’t like it and so I returned it. While the sound was decent, he found it lacking in bass and overall depth compared to what he was expecting. It’s a good budget option if you’re looking for basic sound improvement, but for someone who really loves great sound quality, it didn’t quite cut it. The return was easy, though, so no issues there.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Above average kit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a great improvement on my tvs sound. I can now get some bass onnmy shows and still here the dialog! For the price its perfect. The wireless subwoofer is so convenient for me and i have zero problems with the connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Super nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommended, easy set up for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT S400 soundbar

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this soundbar for a little under a year now and its awesome, i love it. Sure it doesnt have all the features that some of the other soundbars have but it has HDMI ARC, optical and bluetooth and thats all i need. Sound quality is good and while im not an audiophile i do like good sound quality and this has it. I got mine on a black friday sale for $149.99. At the time of writing this (11/13/2023) its on sale for $199.99. It may be a little high but Sony is known for their home entertainment products. I mainly use mine for watching TV and listening to music. Sometimes when im watching TV it sounds like the sound is coming from straight in front of me. (TV and soundbar are offset). Of course thats a placement thing. Overall, awesome 2.1 soundbar that works great in a bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Sound Bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is excellent for the price point but offers a range that is very decent. I have to remember I have neighbors because It can feel like you are in a movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prentiss!
      Thank you for your wonderful feedback! It brings us great joy to hear that you find the quality of the HT-S400 excellent for its price point.

      This soundbar truly brings the cinematic experience home, featuring powerful audio and immersive surround sound that can transform your living space into a theater-like environment.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Glad i bought it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is lower than the television I purchased, but the sound is clearer, crispier than the TV. If i used the original TV sound it would echo in my room, this really cleaned that up, and the bass really makes me feel like i am in the theater(small room)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. It does seem that you have to turn it up higher than expected just to get the low volume setting. Works great with my LG TV in the main living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kc215!
      Thanks so much for sharing your feedback with us.
      We are delighted to hear that your HT-S400 is working great so far! It’s awesome to know that it’s integrating well with your TV setup in the main living room to give your audio a solid boost.

      Regarding the volume level, it is normal to see a higher number on the display to reach your preferred loudness, but you might want to check if "Night Mode" is turned on, as this can make the output feel quieter. You can also try pressing the "VOICE" button on your remote to boost dialogue clarity without needing to crank the overall volume as high.

      Thank you for selecting Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Deep bass, clean crisp sound. Easy to set up.

    I would recommend this to a friend