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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and deep bass of the HT-S400 2.1ch Soundbar, as well as its ease of use and simple setup. Many appreciate the Bluetooth connectivity and the perfect volume range. A minor drawback mentioned is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,549 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY SOUND BAR ( SOUNDS GREAT )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Does it again,,Great Sound , Great-Price Great Value, Really Impressed with this Sound Bar, Matches Up Great with My SONY T.V.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyG, thank you for the fantastic 5-star review! We couldn't be happier to hear that you're so impressed with the Sony HT-S400 soundbar. It's great to know that you appreciate the sound quality, value, and price point. And we're very glad to hear that it pairs so well with your Sony TV, as we design our products to work seamlessly together for a truly immersive home entertainment experience. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bang for the buck. I was able to catch this item on sale and am not disappointed. I appreciate the settings , along with the ease of setup.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nice sound system for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to enhance the Sony tv sound for a 14x14 room and didn’t want to spend a lot. The Sony soundbar and sub woofer fit the need pretty well. Nice bar for smaller room, great bass as well well. I would search for something more robust for a larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great introductory soundbar system that syncs easily with other sony products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atm78,

      We're pleased to learn that your Sony soundbar system has made such a great first impression! Thank you for your wonderful 5-star rating—it's fantastic to know the HTS400 offers an approachable setup and synchronizes so easily with your other Sony devices, bringing seamless integration right into your home.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar at reasonable price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for reasonably priced soundbar w/wireless woofer ! Sounds great and really enhances the base effect for watching g movies!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilG,

      That's great to hear! We're glad the HT-S400 soundbar with its powerful wireless subwoofer is delivering excellent sound and enhancing your movie-watching experience with its great bass effect, all at a reasonable price.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good sound and excellent product. Great service from Best Buy. The installation service was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillieG,

      We are pleased to hear that you are enjoying the sound quality of your new HT-S400 soundbar! It is also wonderful to know that you had a great installation experience with Best Buy and that your new audio setup is performing excellently.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for a small/medium apartment. Great deep bass. There’s other soundbars that are way better, but for my apartment it’s great, I can’t play it that much loud because of my neighbors, but I enjoy the quality of the sound never the less. The only thing that I don’t like is that the led display is always on, it should fade out but no, as long as it’s turn on it says “tv” or whatever you have it conectes. The subwoofer also has a light always on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the sound. I like a lot of bass and it puts out just the right amount of bass needed. Movies sound great! Easy installation. I installed in on the man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this sound bar. It sounds better than the regular tv speaker audio and the subwoofer really does a great job. I have it synced up to my sony 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speakers out of this world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best speakers , great volume , Purchased for my living room and i feel like im at the movie theater. great quality even tried them out in store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound!!!! very pleased. easy to set up. worth trying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily because of the price, but I am amazed at how well it sounds. I didn't need anything loud because my room is small. This fits the bill perfect and the remote is very handy to adjust the bass and volume. Installation is a breeze....

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome easy to install and connect with my TV and audio equipment and the sound is awesome excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony HT-S400 Soundbar w/ subwoofer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is good for small to medium size rooms. It's only two channels so don't expect it to fill a room. However the subwoofer is really good. It provides plenty of bass (like movie theatre bass).

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound bar the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. I totally recommend adding this to your home theater. Sound quality is great and you can actually feel the base in our living room from the subwoofer. My last sound bar was a Bose and I like this one better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a good soundbar should.. decent bass, good depth. From music to movies im very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Products are awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy operation, works well with the 85" Sony Bracia TV I purchased recently. I've always been a Sony fan and have never had any issues with their products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Coming off of an old school surround system with multiple speakers around the room, this single soundbar is very surprising in its capabilities. Subwoofer also provides great sounds and effects for any occasion whether it be movies or sporting events or casual tv. 10/10 recommend, especially to any sports fans out there that enjoy the at home sports bar vibe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BestBuy to the rescue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get something to replace Subwoofer that went out on the sound bar and wireless Subwoofer I was using. Really did not want to spend $1,000.00 on new system. Found this one and it was in my price range I could afford. I was afraid that it would not stand up to quality I was used to having. Boy was I surprised! It was money well spent and I am very happy to say sounds GREAT and fills the room with sound. Once again, BestBuy comes through with quality and price. Also this "Old Man" was able to install with very little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to install! Bought this system for under $200. Was replacing a Bose system and this one met the criteria.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH,

      That's excellent to hear! We're delighted you're enjoying the great sound and easy installation of your HT-S400 soundbar system, especially at such a great value.
      Thanks for choosing Sony.
      -Eliab Sony_US