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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and deep bass of the HT-S400 2.1ch Soundbar, as well as its ease of use and simple setup. Many appreciate the Bluetooth connectivity and the perfect volume range. A minor drawback mentioned is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,549 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar really in reases the volume and clarity of the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulL, thanks for sharing your positive feedback on the HT-S400 Soundbar! We're glad to know you are experiencing a noticeable improvement in both the volume and clarity of your TV's audio. That crisp sound quality is exactly what the S400 is designed to deliver! We hope you continue to enjoy a more immersive and clear listening experience with your movies and shows. Thanks for choosing Sony! Best, Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very I really like this product. The bass is very smooth and the speaker sound is very clear. good jod

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User460658,

      Thank you so much for the 5-star review of the Sony - HTS400! It's fantastic to know that you're enjoying the smooth bass and the very clear speaker sound. We designed this soundbar to provide a rich and balanced audio experience, so your feedback is truly appreciated.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Make the world shake!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound for the price, extreme sub woofer, you can make shake the whole neighborhood, easy to connect, and works really nice with the same sony brand tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar with wireless subwoofer! Gets really loud with very little limiting. Is the perfect size for a 55 in TV fits right in between the stand legs but blocks the remote sensor which is kind of an annoyance. Overall, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Much better than TV speakers once it was setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great once I got it working. I have a 2017 Sony Bravia tv that has an HDMI/ARC port but it took a lot of playing with settings to get it to work right and I still had to connect the optical connection. But now I can control the soundbar and the tv with just the tv remote. One big challenge was to reduce the audio latency so it was not noticeable, which again took a lot of playing with settings. I think this is the problem with my older tv, not the soundbar, although I have seen reviews where the latency on this model is not great. One really great surprise feature is that there is an IR blaster built in, which is a good thing since the soundbar blocks the IR receiver on the tv. I might have gone with the Roku pro soundbar, that was my second choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tv Blutooth speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and sound it feels like im at the movie theaters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaC! We're thrilled that your HT-S400 soundbar is delivering a true movie theater experience for you at home.

      The feeling of being immersed in the sound is due to our S-Force PRO Front Surround technology, which works to create that wide and cinematic audio field without needing extra speakers all around the room.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Sony sound bar for about 2 years. It has worked perfectly and is exactly what I wanted. The installation was flawlessly and connected easily with my Sony tv. I’m so glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my old sound system wasn’t working, it’s been amazing after upgrading to this sound system. It was easy to set up, and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy, but I am a techie. For the price I think the sound is very good and the bass really adds the boom. I like that it shuts off the sound bar and the subwoofer from the remote. I have watched a few movies now and it really adds to the movie experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great small soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved the sound from my new TV. Very easy to install and controlled by the TV. After setup you can just forget it is there. I use it in my bedroom and am very happy with with the effect of clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sounds amazing at a great price it’s a must buy item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyP,

      Thank you for your fantastic 5-star review! We're very glad to hear that you're loving the sound quality and value of your new HT-S400 soundbar. We designed it to deliver clear, cinematic audio without a complex setup, and it's great to know that it's hitting the mark for you.

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony - HT-S400 2.1ch Soundbar with powerful wirele

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar as a Christmas gift for an excellent price. It has great quality sound for the price. It was easy to set up and essy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for small spaces or bedrooms. If you were thinking home theater, look elsewhere. However, if you appreciate clarity and decent bass, this is perfect setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old sound bar from 6 years ago. New one is better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlisonB,

      Thank you for your 5-star review of the Sony HT-S400! We're happy to hear that your new soundbar is delivering better quality compared to your previous one. We hope it enhances your listening experience for years to come!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and output quality. The only thing I would change is adding a “mid” range eq option to go along with the existing “treble” and “bass” eq options. Overall, though, great product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, thank you for sharing your fantastic feedback! We are very glad to hear you're enjoying the HT-S400 Soundbar overall and we really appreciate your input regarding the equalizer. We'll surely pass the comment to the team for their consideration. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar w/ Hoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rich sound. I would buy it again. I wish I'd bought this product sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurS,

      It brings us great joy to hear that your Sony speaker delivers such nice, rich sound and that you’d happily buy it again. Thank you for your fantastic 5-star rating! The immersive audio quality and impressive performance of the HTS4400 really help bring music and movies to life.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I was blown away with hiw simple it was to set up, how good it looked with my system and how amazing it sounded

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Little expensive. Easy setup. Love sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plew,

      We're truly heartened to learn that you’re loving your Sony sound bar! Thank you for the fantastic 5-star rating and for highlighting the great sound quality and easy setup—those are features we aim to deliver with every experience. It’s wonderful to know your sound bar has made such a positive impact, even with its premium price.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    BOOM! This soundbar is SICK!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say SOUND and BASS? Holy cow this thing was on sale and it was a STEAL. The sound of this speaker and subwoofer completely transformed my entertainment center area. You HAVE to check this out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Superb System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, deep base...night option, ease of set-up. System allows you to focus on voices or background music. Music comes out crisp and authentic. Movies are theater quality. I purchased this as my Halloween Birthday gift to myself.

    I would recommend this to a friend