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Customer Ratings & Reviews

$259.99
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1577 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,577 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. No problems with connections and the sound is great! Another great Sony product for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, great sound. Love it! The bass is insane when turned up, and when you don’t need the bass it’s super clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just sounds so right.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV the right sound and bass combo. For the price of the Sony surround sound system it’s worth every penny spend on it. Also the geek protection plan gives me covered so I can watch my shows the way I want to watch them with excellent sound at the control of my fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar really in reases the volume and clarity of the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulL, thanks for sharing your positive feedback on the HT-S400 Soundbar! We're glad to know you are experiencing a noticeable improvement in both the volume and clarity of your TV's audio. That crisp sound quality is exactly what the S400 is designed to deliver! We hope you continue to enjoy a more immersive and clear listening experience with your movies and shows. Thanks for choosing Sony! Best, Jenn. Sony_US

  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good only issue is sometimes sound is delayed from tv sound even with optical cable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leopold,

      We’re sorry to hear about the audio delay you’re experiencing with your HT-S400 and optical connection. To fix this, we recommend adjusting the A/V Sync settings in the soundbar’s menu or your TV’s audio settings to align the timing, and also ensuring your TV's digital output is set to PCM or Auto for the fastest signal processing.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has very good sound quality and is very user friendly and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to set up. Bluetooth feature is very nice. The sub is very clear and makes what ever you are listening to sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We replaced a Vizio soundbar which had a good sound but only worked sporadically. This unit is superior to the Vizio in performance and sound. Easy to set up and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well at a good price! Easy to setup! Made it easier to hear voices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tv Blutooth speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and sound it feels like im at the movie theaters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaC! We're thrilled that your HT-S400 soundbar is delivering a true movie theater experience for you at home.

      The feeling of being immersed in the sound is due to our S-Force PRO Front Surround technology, which works to create that wide and cinematic audio field without needing extra speakers all around the room.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st soundbar and i went with it due to wireless subwoofer and price. sound is impressive and woofer delivers a deepness in the bass. would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar w/ Hoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rich sound. I would buy it again. I wish I'd bought this product sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurS,

      It brings us great joy to hear that your Sony speaker delivers such nice, rich sound and that you’d happily buy it again. Thank you for your fantastic 5-star rating! The immersive audio quality and impressive performance of the HTS4400 really help bring music and movies to life.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sounds amazing at a great price it’s a must buy item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyP,

      Thank you for your fantastic 5-star review! We're very glad to hear that you're loving the sound quality and value of your new HT-S400 soundbar. We designed it to deliver clear, cinematic audio without a complex setup, and it's great to know that it's hitting the mark for you.

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Second time buyer of a sound bar system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up. Had to figure a few things.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has awesome sound and good amount of bass for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price! Very clear and the subwoofer that it comes with is a big plus. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old sound bar from 6 years ago. New one is better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlisonB,

      Thank you for your 5-star review of the Sony HT-S400! We're happy to hear that your new soundbar is delivering better quality compared to your previous one. We hope it enhances your listening experience for years to come!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Easy set up. Not bulky sits on my tv console and does not take up space. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only slightly better than the year old Sony 65" XBR sound, but enhances dialogue. Subwoofer barely noticeable. Setup super easy. BEST BUY customer service outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sound bar that is reasonably priced. The sound is clear with no cracking/scratchy echoing going on. If you put it on full blast, your house will vibrate lol

    I would recommend this to a friend