Customer Ratings & Reviews
- Model:
- HTS400
- |
- SKU:
- 6498905
Customer reviews
Rating 4.5 out of 5 stars with 1508 reviews
(1,508 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great quality, but too pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good and clear. However, it is a expensive for what it is.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound, Better Price Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent sound addition to you television, especially at the price point. It has excellent sound output, and the bluetooth aspect of it is nice as well for playing music in the room. Worth the buy!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sounds good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price. Set up was easy and sounds good. Wish I could add a set of rear/ surround speakers.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easiest setup and big improvement over TV speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest sound bar I’ve ever installed. Pairs with TV and no wired connection needed. I was surprised that it could sync audio with the video so we’ll over a wireless connection.
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Fits the budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar with out breaking the bank account. Bass has my walls in the house vibrating with volume at half full.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Decent for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a sale for 200. Wireless is good and sound is nice quality. Had it for about a month and only issue that I have seen is the volume controls for the TV remote is slow to register input.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Get soundbar!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system packs a punch for the price you pay. It was a bit of a challenge to set up and get working properly but that had more to do with my TV than the soundbar itself. The sound is amazing and takes my TV to a whole new level.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup, Sound quality
Rated 4 out of 5 stars
For my needs, this is a good option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to set up. I don't need a major sound system for my TV, so this set up works very well for me.
I would recommend this to a friend Rated 4 out of 5 stars
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need another sub to make it have a cinema sound. I’d also like a few more small speakers to hear the crisp clear sound affects
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this in conjunction with a 84” Samsung TV. Makes for great Sundays watching football. Perfect for the space and at the right price point
I would recommend this to a friend Rated 3 out of 5 stars
It’s Okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for Small Spaces, Lacks Power for Larger Rooms The Sony HT-S400 works well in a small apartment or dorm, delivering clear sound at moderate volumes. However, when I tested it in my large basement rec room, the audio quality became thin and lacked depth at higher volumes. While it’s an affordable option for compact spaces, those needing richer, more powerful sound for bigger areas may want to consider an upgrade. It gets the job done, but there are better soundbars out there for the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello tsav23,
It's great to hear that the HT-S400 soundbar delivers clear sound at moderate volumes in small spaces such as apartments or dorm rooms. The compact design of the HT-S400 is indeed ideal for smaller environments.
Regarding your experience in a large basement rec room where the audio quality became thin and lacked depth at higher volumes, it's possible that the room's acoustics and size played a significant role in how the soundbar's performance was perceived. Larger spaces usually require more powerful audio equipment for optimal sound distribution and quality. The HT-S400 is designed for compact spaces, and while it may not meet the needs for larger areas, we appreciate your suggestion for those seeking richer, more powerful sound to consider upgrading to a higher-end model.
We value your input as it helps us to improve our products and meet customer expectations more effectively.
Thank you for choosing Sony.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bubojo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar.Can adjust sound to my preference.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best theater sound except for Bose but for that one you need a big room. This gives very good and loud sound. Booms and makes you jmp during movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Grandpa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Adds dimension to my big screen. May buy another if a great deal presents itself. Sony is a brand to trust.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Can't go wrong with Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on slae for Black Friday and I had to buy it. It works amazingly and it makes movie watching a great experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the use of this item and my needs it excels my expectations and performance. The sound quality is excellent and I recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality and loud!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic! My first sound system I have bought, and zero regrets.
I would recommend this to a friend Rated 3 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar to go along with my new Sony tv. I’m a bit disappointed. I find the sound is pretty average. It’s not very loud. You have to turn it up to a high level just to hear it. A little pricey for the sound quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jldu,
Thank you for sharing your experience with the Sony - HTS400 soundbar. We're sorry to hear that the volume is not as loud as you expected, we understand this can be disappointing. We'd like to share with you some recommendations so that you can improve the sound quality and overall volume of your setup:
1- Try pressing the Sound Field button on your soundbar remote - This option turns on the surround effect enhancing the overall audio experience
2- Try adjusting the sound quality and volume settings on your new Sony TV. You can check the guide below on how to do it:
https://www.sony.com/electronics/support/articles/00302857?utm_source=glean
If you need further assistance to customize the sound settings on your TV and soundbar, remember you can contact our technical support team through the link below:
 https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony HT-S400 system's audio quality is pretty impressive. I believe you receive a decent sound for the money you pay. This system was put up in my living room and drastically altered the sound, similar to a movie theatre.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Loud, clear and quality.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and pairs excellently with the Sony Bravia TV we have. Sounds great while I play helldivers2
I would recommend this to a friend











