Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
sound bar perfect purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always order from Best Buy usually pick up this time I ordered and they shipped it to me within three business days works perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMac,
We're very glad to hear that you're enjoying your new Sony - HTS400 soundbar! This model was designed to deliver rich, clear audio with powerful bass, making movies, music, and everyday entertainment more immersive. It's great to know that your ordering and delivery experience went smoothly.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Sony Speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony sub woofer and boombox I was very surprised at the quality of the speakers. Knew from past Sony purchases from Best Buy that Sony was a good product.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I bought this sound bar to have a wonderful experience of sound and it exceeds my expectations. This sound bar is great for a full size living room.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound bar for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good sound bar for a fair price. This works well with Sony TVs but not so great with other brands.
I would recommend this to a friend - Pros mentioned:Sound quality
Decent for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a sale for 200. Wireless is good and sound is nice quality. Had it for about a month and only issue that I have seen is the volume controls for the TV remote is slow to register input.
I would recommend this to a friend Good could be better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well if your turn the volume up (level 40-50) you can hear the base but if it on low (15-25) you really can’t hear anything
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Sound, Better Price Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent sound addition to you television, especially at the price point. It has excellent sound output, and the bluetooth aspect of it is nice as well for playing music in the room. Worth the buy!
I would recommend this to a friend - Pros mentioned:Sound quality
Very enjoyable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this soundbar. We watch the motorcross races and it seems like you are really there. The key is placing the speakers in the best spot, but we have and this is great!
I would recommend this to a friend - Pros mentioned:Ease of use, Setup, Sound quality
For my needs, this is a good option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to set up. I don't need a major sound system for my TV, so this set up works very well for me.
I would recommend this to a friend Great Sony sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony sound bar performs better than a lot of the much pricier models. We are very pleased and highly recommend this device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianneB,
Thank you for the fantastic 5-star review! We're thrilled to hear that the HT-S400 soundbar is exceeding your expectations and performing better than much pricier models you've seen.
We're so glad you're pleased with the sound quality and would highly recommend it. The HT-S400 is designed to deliver a powerful and immersive audio experience with features like S-Force PRO Front Surround and its clear, rich dialogue from the X-Balanced Speaker Unit, all without a premium price tag.
Thanks for choosing Sony, have a perfect day!
DiegoV
- Pros mentioned:Sound quality
Punches above its weight.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a small but mighty soundbar that punches above its weight. The one caveat is it's really meant for a smaller room.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for great surround sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and loud sound bar love it, I have it in our bedroom 20x20 room with high ceiling it’s perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Good for music not tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great with blueooth music but not good with tv. Have to have tv on volume 28 for sound to hear it
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and bass quality!! My wife absolutely loves her new system!
I would recommend this to a friend - Pros mentioned:Ease of use
Easiest setup and big improvement over TV speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest sound bar I’ve ever installed. Pairs with TV and no wired connection needed. I was surprised that it could sync audio with the video so we’ll over a wireless connection.
I would recommend this to a friend - Pros mentioned:Sound quality
Get soundbar!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system packs a punch for the price you pay. It was a bit of a challenge to set up and get working properly but that had more to do with my TV than the soundbar itself. The sound is amazing and takes my TV to a whole new level.
I would recommend this to a friend Good soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well but when we use max volume sound Brake.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Golelie!
We are very happy to hear that your HT-S400 soundbar is working very well for your everyday use!
However, we are sorry to hear that you are experiencing sound breakup or distortion when the volume is set to maximum. This is certainly not the intended performance for this product.
We'd recommend checking the bass level settings, as sometimes high bass combined with max volume can cause distortion. If the issue persists, we recommend reducing the volume slightly or reviewing the sound mode settings, as some modes may push the drivers harder than others.
Thank you again for choosing Sony, and we hope you continue to enjoy the soundbar at its best performance!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sounds good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price. Set up was easy and sounds good. Wish I could add a set of rear/ surround speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newer TV’s have small speakers so it helps to have a good sound bar to be able to have good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research, but went and looked at this system. We ended up purchasing it and was not disappointed. Excellent sound!
I would recommend this to a friend