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Customer Ratings & Reviews

$259.99
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1578 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,578 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really Booms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great. Sounds really clear. I like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go ahead, this sound bar wont disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! it wont disappoint you, good power and quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to grab a sound bar and and very happy i picked up this one when it was on sale!!! Very clear and loud if needed (much better than the tv speakers) low end bass is great . Recommend this sound bar if your not wanting to spend a fortune but still get great sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound one of the best purchases I've made at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual sony delivers great sound easy hookup with ggeek squad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for an apartment settings. Movies sound better versus my stand alone LG tv speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love it just what i needed on my big screen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Audio for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds and easy assembly, looks sleek on the mantle

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality that rivals my old surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good sound bar with bass module for the price range, and works seamlessly with the LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and sound by the quality of the sound is amazing like the movie theaters

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony Soundbar, it's loud and my family loves the sound when watching a movie.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed a Few Months After Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a Sony rep pushed it pretty hard in the store. I thought it was a bestbuy employee but learned later it wasn’t. I noticed one day I didn’t hear the bass from the speaker and although the sound bar was on and connected through the eARC the sound was coming only from my tv. Looking in the settings and somehow the tv wasn’t recognizing it. Tried it on multiple other tvs and got the same problem. Bought the geek squad warranty and now I have to wait a month or more to be repaired instead of being able to swap it out or return it. Only had bad luck with Sony products unfortunately so do not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald,

      Thank you for considering Sony products.

      We sincerely apologize for the issues you've experienced with your HTS400 soundbar and the inconvenience caused by the repair process. It's disappointing to hear that the soundbar did not perform as expected and that the store assistance was not clearly identified, leading to confusion. We understand how frustrating it is to face a lengthy repair wait rather than a straightforward exchange or return.

      Thank you for your feedback. We regret the product and service fell short of our standards and will share your comments with our team. We appreciate your patience during the repair process.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good soundbar. A sales rep suggested that I should go for Sony instead of Tcl. Best advice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the subroofer, but the soundbar doesn’t have a base adjuster

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar replaced the tv sound with this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low frequencies in the subwoofer and feels like I’m in a cinema!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GOOD SOUND FOR TEH PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUNDS GREAT BUT NEEDED TO MODIFY MY MOUNTING BRACKET. NOW IS ATTHE TOP OF TEH MONITOR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sounds good, underpowered for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set with ARC. Seems semi underpowered for the price, but works well in a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bmerg

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added sound for the Tv in a big room for more entertainment

    I would recommend this to a friend