Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound bar, I’m happy with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. 100 % recommended. Very good sound
I would recommend this to a friend - Pros mentioned:Sound quality
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound overall is good, but the subwoofer lacks oomph. The soundbar itself sounds nice and was very easy to setup. Subwoofer just needs more sound.
No, I would not recommend this to a friend Good little unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it is supposed to and was a good value.
I would recommend this to a friend- Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Got a great deal on sale. Would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic soundbar and subwoofer! Great bang for your buck
I would recommend this to a friend - Pros mentioned:Sound quality
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar I had in years highly recommended!!!
I would recommend this to a friend Sony vs LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn't sound as good as the LG that wasn't working properly.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with and without subwoofer box connected
I would recommend this to a friend - Pros mentioned:Sound quality
Sauledith07
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sounds nice. Looks good in our loft!
I would recommend this to a friend Just DON'T
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not loud enough, and NOT NEARLY ENOUGH BASS. Our old semi had a samsung system, but we put this one in our new truck cause it was on sale. Big mistake.....never made it out of the parking lot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, JohnM,
Thanks for the feedback, we're sorry the product did not meet your expectations. If the Soundbar is not delivering high volume or bass levels, it may be due to Night Mode being activated, as it reduces the bass response and overall volume. You might turn off Night Mode to restore normal sound levels. Here you can find the HT-S400 manual for more information: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/manuals. If problem persists, you can also contact us via phone number to 239-245-6366, Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.
We hope you find the information helpful!
-DiegoV
not interested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not make super clear voices as I was hoping it would
No, I would not recommend this to a friend- Pros mentioned:Sound quality
sony product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great. Glad I purchased this unit
I would recommend this to a friend - Pros mentioned:Sound quality
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the price haven’t had any problems
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well so far happy with the sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best speakers ever. Nothing much else to say......
I would recommend this to a friend - Pros mentioned:Setup
so so sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. Sony Bravia xb tv. This soundbar doesn't have the sound of my old bose cinemate.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good with our new TV. Would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! Compliments the television so well.
I would recommend this to a friend Receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t sound good, I my purchase another receiver, because I have all other speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShermanJ,
Thanks for reaching out and sharing your feedback regarding the HT-S400.
We're really sorry to hear that the sound quality wasn't up to your expectations. That's definitely not the experience we want you to have, especially since you already have other speakers you'd like to use.
To get to the bottom of this and figure out if there's anything we can do to help improve the performance, we highly recommend you contact our support team directly. They have the expertise to walk you through setup checks and discuss all available avenues.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We appreciate you being a Sony customer.
Sincerely,
Estefany