Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great nice clear sound price was excellent+++
I would recommend this to a friend Great LR setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to my LG tv. Wireless sub is active about 20' from sound bar and works well. I use this sound bar for TV viewing and it is a great additions to my LR for the price.
I would recommend this to a friend- Pros mentioned:Sound quality
Does not stay synchronized with TV so beware!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it does not stay synchronized with the TV so about half the time you must keep both remotes on hand which makes it a huge hassle. Unless you have to have one, skip it. I bought a Sony Brevia to go with this sound bar and both the store and the guys who installed misled me to think the two things would be synchronized and controlled by a single remote. It just is not true.
No, I would not recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Great Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Bluetooth works well all types for audio. Overall a great buy if you just need a sound bar with some great audio for tv and movies in a small room.
I would recommend this to a friend Well priced sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery and undamaged product
I would recommend this to a friendSounbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 month the sound changed and poor quality. The TV still good, but sound bar no.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlirezaR,
We are sorry to hear that the sound quality of your HT-S400 soundbar has degraded significantly after 11 months of use. This is certainly not the expected performance, and we need to help you resolve this. As a first step, please try power cycling both the main soundbar unit and the wireless subwoofer by unplugging them from the wall for five minutes and then plugging them back in; this can sometimes reset the audio processing. If the poor quality persists, please contact our support team immediately, as your unit is still under the standard one-year warranty and we will need to arrange a service or repair: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards, Eliab
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++*******+++++++++++++
I would recommend this to a friendQuick delivery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings product and service and fast delivery.. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisheleP,
Thank you for your review of the HT-S400 soundbar! We're glad to hear that you're pleased with the product, service, and the fast delivery.
If there's anything at all that kept your experience from being 5-star, or if you have any questions or need assistance with your HT-S400, please don't hesitate to contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We're here to help ensure you get the best possible experience from your product.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
home theater sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best place to buy, best prices, best offers, and very, very easy financing, thank you best buy for your help.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and easy set up if you have a smart tv. But even if you dont have wifi on your tv it has a cable to still be about to connect
I would recommend this to a friend - Pros mentioned:Sound quality
Last Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is much better than TV…..but unfortunately not as good as 3.1 Speaker, which wasn’t able to keep because sound bar being a little to wide..sad!!
No, I would not recommend this to a friend It is very powerfu
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful and very strong device that make the life of the family better when all the family share time together.
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want all around sound, it's not for you. but it's good for the price I guess. better surround sound calls for more expensive sound bar
I would recommend this to a friend- Pros mentioned:Sound quality
It’s ok but Vizio is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is good quality, but the sound bar is bad. I think the Vizio is better.
I would recommend this to a friend no-brainer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a no brainer for someone who is looking for a home theater system that's in-expensive with wireless subwoofer and with a sony tv.
I would recommend this to a friendMovie Night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a group home where mom lives with a 65 inch Sony TV. They now can have movie nights.
I would recommend this to a friend- Pros mentioned:Sound quality
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has a decent sound for the price. I sounded great in the store but average in my home. I don't know if I have a flawed product but the sound will cut out on occasion. If I didn't need to spend my rewards points before they expired I would have waited until I could afford a better one.
No, I would not recommend this to a friend - Pros mentioned:Setup, Sound quality
Open box purchase works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, sound is great. Remote was missing as it was an open box purchase but it wasn't needed so not a big deal
I would recommend this to a friend - Pros mentioned:Setup
Bluetooth Pairing mode issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Easy setup, seems to work fine most of the time* Cons: It decides to switch into Bluetooth Pairing mode without any user interaction on my part. No touching of the remote, no voice control, no touching anything, it just turns off the audio and goes into the search mode. Happens anywhere from once every couple hours to several times in an hourlong tv show. Clearly I am not the first to experience this. The subwoofer also doesn't sound all that great - it will enunciate voices on occasion - so you might hear it every 3 seconds or so.
No, I would not recommend this to a friend Bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it the best? No. But do you expect it to be for the price? If so, that's on you, not the brand or product. I got this open box for under $150 and I would buy it again if I had the chance.
I would recommend this to a friend