Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
Good for normal experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be better. But Meets my purpose. If possible increase your budget and go for 3.1 or 5.1.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, PhanidharP.
We are pleased to hear that your HT-S400 meets your purpose. We designed this soundbar to deliver a clear and impactful audio experience, and we appreciate you sharing your honest opinion.
We also understand your point about the benefits of a higher-end system. Your feedback about the sound experience and the suggestion to consider a higher-channel setup is valuable, and we will be sure to share it with our product development team.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Just DON'T
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not loud enough, and NOT NEARLY ENOUGH BASS. Our old semi had a samsung system, but we put this one in our new truck cause it was on sale. Big mistake.....never made it out of the parking lot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, JohnM,
Thanks for the feedback, we're sorry the product did not meet your expectations. If the Soundbar is not delivering high volume or bass levels, it may be due to Night Mode being activated, as it reduces the bass response and overall volume. You might turn off Night Mode to restore normal sound levels. Here you can find the HT-S400 manual for more information: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/manuals. If problem persists, you can also contact us via phone number to 239-245-6366, Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.
We hope you find the information helpful!
-DiegoV
- Pros mentioned:Sound quality
Last Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is much better than TV…..but unfortunately not as good as 3.1 Speaker, which wasn’t able to keep because sound bar being a little to wide..sad!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and easy set up if you have a smart tv. But even if you dont have wifi on your tv it has a cable to still be about to connect
I would recommend this to a friend Well priced sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery and undamaged product
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want all around sound, it's not for you. but it's good for the price I guess. better surround sound calls for more expensive sound bar
I would recommend this to a friendhome theater sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best place to buy, best prices, best offers, and very, very easy financing, thank you best buy for your help.
I would recommend this to a friendIt is very powerfu
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful and very strong device that make the life of the family better when all the family share time together.
I would recommend this to a friendUnderwhelming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underwhelming for the price point. Sony has better options but pricier as well. Just keep looking for other options.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lovesonytv,
Thank you for being so honest about your experience with the HT-S400. We really appreciate the feedback.
We're genuinely sorry to hear that the sound quality didn't feel worth the price for you. We know how important it is to feel like you’re getting great value, especially with home audio. While we’re glad you know we have other high-end options, we want every one of our products to feel like a good investment.
We’ll definitely share your thoughts with our product team.
Thanks again for your time and for sticking with Sony.
Sincerely,
Estefany
no-brainer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a no brainer for someone who is looking for a home theater system that's in-expensive with wireless subwoofer and with a sony tv.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++*******+++++++++++++
I would recommend this to a friend- Pros mentioned:Setup
Bluetooth Pairing mode issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Easy setup, seems to work fine most of the time* Cons: It decides to switch into Bluetooth Pairing mode without any user interaction on my part. No touching of the remote, no voice control, no touching anything, it just turns off the audio and goes into the search mode. Happens anywhere from once every couple hours to several times in an hourlong tv show. Clearly I am not the first to experience this. The subwoofer also doesn't sound all that great - it will enunciate voices on occasion - so you might hear it every 3 seconds or so.
No, I would not recommend this to a friend - Pros mentioned:Setup, Sound quality
Open box purchase works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, sound is great. Remote was missing as it was an open box purchase but it wasn't needed so not a big deal
I would recommend this to a friend - Pros mentioned:Sound quality
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has a decent sound for the price. I sounded great in the store but average in my home. I don't know if I have a flawed product but the sound will cut out on occasion. If I didn't need to spend my rewards points before they expired I would have waited until I could afford a better one.
No, I would not recommend this to a friend Bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it the best? No. But do you expect it to be for the price? If so, that's on you, not the brand or product. I got this open box for under $150 and I would buy it again if I had the chance.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had this in stock when mine went out. There was not much to choose from that was in stock. It works ok. Sound quality is ok!
I would recommend this to a friendSounds of music and television
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the purpose but sometimes it seems to not be what I want. Not really the fault of the sound bar but wish it were better suited for my home.
No, I would not recommend this to a friendMovie Night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a group home where mom lives with a 65 inch Sony TV. They now can have movie nights.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system, this is my 3rd purchase. I love it. Sounds really good and easy to connect and control
I would recommend this to a friend - Pros mentioned:Sound quality
Cheap sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok not the best sound my old Samsung sounded better bought because I bought a Sony tv intergration good sound bad
No, I would not recommend this to a friend