Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value good sound and easy to set up I was surprised by the sound quality of the small sound bar.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bogem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup...sounds good..would buy again..this was a open box, excellent condition
I would recommend this to a friend Wall mount installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs that came to install wall mount and 65” TV were great professional and polite. Gave us tips how to clean screen.
I would recommend this to a friend? Sound bar?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase but lacks ability to connect all of my devices, my lack of knowledge is the cause
I would recommend this to a friendSubwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for home speaker since my old one went out, Best Buy always have items available. Found Sony, can never go wrong with Sony
I would recommend this to a friend- Pros mentioned:Sound quality
It’s ok but Vizio is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is good quality, but the sound bar is bad. I think the Vizio is better.
I would recommend this to a friend Best Purchased Ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item and I never faced any problem with it since I bought.
I would recommend this to a friend- Pros mentioned:Sound quality
Sony surround sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! Clear sound! Nice features I.e the night feature. Press the night button & it automatically cuts the volume & bass to a decent level, so you don’t disturb anyone that’s trying to sleep! Cons: when you pause it then press play, there’s a delay with the sound. Sometimes the bass sounds a lil off, where you hear this heavy thud of bass drop in the background.
I would recommend this to a friend - Pros mentioned:Sound quality
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and base were very loud which I liked; however, the silkiness of the songs was missing.
I would recommend this to a friend Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so good that I come over Best Buy to get what I needed my family was so happy
I would recommend this to a friendGood soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this soundbar. I did have to turn down the bass. But it is a great improvement over the Tv speakers. I can hear
I would recommend this to a friendMini surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best $300 I spent on my girlfriend's 1 bedroom apartment!
I would recommend this to a friendQuick delivery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings product and service and fast delivery.. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisheleP,
Thank you for your review of the HT-S400 soundbar! We're glad to hear that you're pleased with the product, service, and the fast delivery.
If there's anything at all that kept your experience from being 5-star, or if you have any questions or need assistance with your HT-S400, please don't hesitate to contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We're here to help ensure you get the best possible experience from your product.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Power doesn't always mean clarity.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to add a little better sound to a TV in a bedroom. The factory speakers were not bad, but aimed towards the back, so a little muffled. Having experience with other basic surround sound systems in the past, the specs on this one seemed perfect, and the wireless sub was a bonus. Setup was standard, but it was obvious they were looking for impact, as the bar and subwoofer are well oversized for their power. The sound is the disappointing part. It is basically two tweeters in the bar, and one subwoofer. Sound adjustment is poor as well, as volume controls the bar, and a separate +/- 10 option is available to proportionally control the sub. Sound from the bar produces too much treble, and the power seems not much better than the standard TV speakers. The sub is overly powerful, and booms excessively even when setting it in the negative range. Even trying various combinations of the "surround field" and "voice" features, I have yet to find a combination that blends together for a decent midrange. I have not yet, but seriously considering just going back to the standard TV speakers.
No, I would not recommend this to a friendPretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my bedroom. It's not a Dolby Atmos bar but I didn't need that for my bedroom. It does the job well and I don't have any complaints.
I would recommend this to a friendNeed more woof in subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, but not enough power in the subwoofer to satisfy me. Had a previous product and the subwoofer was much better. I returned the item to the store.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Sony surround
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is sooooo clear& the bass is deep. I have it in my bedroom and it rocks
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
sony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great speaker for the price especially for Sony! great sound easy setup
I would recommend this to a friend Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid for the price, the subwoofer took a few tries to connect but other than that no complaints
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be good so far. Having a little trouble with one of the rear speakers cracking from time to time but we will have to wait and see long term
I would recommend this to a friend