Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
It’s OK for the price. It’s not phenomenal you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK for the price. It’s not phenomenal. It may be my mistake that I was hoping for a better stereo sound.
No, I would not recommend this to a friendAudio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sistem audio bass not working some times is good but after 3 minutes not working right
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OrlandoC,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing intermittent issues with the subwoofer performance on your Sony HT-S400 system. To ensure your audio experience is consistent, we recommend trying the following troubleshooting steps:
1. Unplug the soundbar and the subwoofer from the power outlet for approximately 2 minutes. Plug them back in and test the audio again. This often clears temporary communication glitches between the units.
2. Check the subwoofer’s power indicator:
If it lights red, move the subwoofer closer to the bar speaker until the indicator changes to green or amber.
3. If the problem persists, reset the speaker system as follows:
Press and hold the power button and the volume down (–) button on the bar speaker for more than 5 seconds until [RESET] appears on the front panel display. This will restore the system to its initial settings. Disconnect the AC power cord, then reconnect it and turn the system back on by pressing the power button.
If these steps do not resolve the intermittent bass, our dedicated technical support team is ready to assist you further. You can reach them directly via this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We appreciate your patience and are here to help ensure your system performs as expected.
Thank you for considering Sony!
Regards,
Dominick
Miss
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one off the things I have a home it did improve my life
I would recommend this to a friendExcellent value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great compliment to my Sony TV. I bought mainly for consistent functionality via HDMI. Not the best sound I ever heard but great for the price.
I would recommend this to a friendGo GeekSquad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommend BestBuy. They’ve been around along time. That speaks for itself
I would recommend this to a friend- Pros mentioned:Sound quality
Underwhelming sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound coming out of this thing is pretty underwhelming. Please previously had an LG soundbar Which sounded pretty good, but switched to this one because we got a Sony TV and wanted to control the TV and sound with the same remote. The sound quality from this soundbar was significantly worse for a similar priced item.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sounds but don't like that you can't change the different kinds of Sounds mode
I would recommend this to a friend Prices are so low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of products are great and prices that you just cant beat.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is amazing, clean audio and easy set up, much recommended
I would recommend this to a friend Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep who helped me was very helpful and had good insight on product.
I would recommend this to a friendOne problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not turn on with tv remote. Have tried to reboot. Using ARC
No, I would not recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was baught for my friend and his like it now he is enjoying music
I would recommend this to a friendMuy buena vocina!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, but sounds great. Pretty good price and veryveasy to use.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Family room tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job without showing off. Low profile, doesn’t distract
I would recommend this to a friend - Pros mentioned:Sound quality
May not be necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar did not have enough adjustments. As it turns out the Sony Bravia TV I bought has high quality speakers and I did not need the sound bar. The sound was more crisp and clear without this bar.
No, I would not recommend this to a friend Skip this one for the next level
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I’d bought the next level sound system for my TV. This one is okay, but have spent less for better
No, I would not recommend this to a friendDecent, but not that great v
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as good as some cheaper options. Unfortunately. I hardly use it anymore because it just doesn’t sound right.
No, I would not recommend this to a friendSoundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First soundbar ive ever purchased and it honestly didnt disapoint me.
I would recommend this to a friendSound Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not good! Older version sounds better!
I would recommend this to a friend