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Customer Ratings & Reviews

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Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,515 reviews
  • Rated 3 out of 5 stars

    Sound System

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is middle of the road on quality of sound. Definitely did not sound as good as it did in the store. Pricing is about right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SONY IS THE BEST!*****

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always going to be the best! I give 5 *****

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this soundbar! Sounds great ! Only issue is it will automatically switch to Bluetooth when we have in tv mode! Have to hit ‘input’ on remote to get back to tv and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the sound bar, I decided not something I needed, quality of sound on TV was perfect for me. No rating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product! I would recommend .....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Issues with this sound bar…going back!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds bar sounds great and was easy to setup, unfortunately it constantly drops out of TV mode into BT pairing mode randomly. Sony tech support tried to update firmware to latest version but it failed each time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very bad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have problems with the sony sound system goes on and off the volume technician came twice but nothing is working properly I have to call again the geek squad to resolve this problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy..!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for a good price..! Happy customer here.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is a little off compared to other sound bars that I have used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Sound could be clearer and the Sound Speaker. Surround sound is not as good as we expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible functionality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly very disappointed with this purchase after using this sound bar for 2 years. The sound quality is ok, but I am mostly annoyed by the functionality of this soundbar. Sometimes it turns on automatically with my Sony TV and sometimes it doesn’t. It often goes to max volume for no reason. Will definitely be switching this out this year, can’t take it anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get this sound bar, however I am disappointed in the sound! We have the volume up to 54 and the sound is still low! Thinking about returning it! It was easy to set-up!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cant get the sound i want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed that I’m having trouble getting the sony sound bar to work the way i want with a sony tv. Connected using the HDMI cable, the sound is low and i have to increase volume up to 50 to get a comfortable level. Then tried Bluetooth but if I remember correctly you had to use the sound bar volume control . Not happy with the sony partnership of these two products. I usually buy Samsung products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY Soundbar/SONY TV = A Listening Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed by the listening experience. If you're considering adding a soundbar, just do it. This was the perfect choice for my SONY TV, and it was a great value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use optical because i didnt want to give up my eArc port which is also my hdmi 2.1 port. Witeless with Bravia TV isnt in sync with the tv. Also this bar is limited on its audio codecs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Catch it on sale, GET IT.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more impressed with this bar/woofer combo. Absolutely fills the room at less than half volume, crystal clear and tons of bass to round it all out.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Mediocre overall audio performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance commensurate with the sale price, but not worth full SRP + Strong bass. + Minimal (though discernible) dialog sync issues - No voice sync adjustment - Lacks treble and any control to adjust treble. - No volume leveling while maintaining standard equalization. Night mode also applies special equalization (reduced bass) - Can't turn LED display - distracting. I'll look for another sound bar and would not recommend this one to others. -

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because wife said I paid too much for this but overall I liked it and would've kept it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Quality sound and clarity. Installing was very easy, although getting it all sequenced took a little time to figure out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony lacked in sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better sound from Sony but it is a 2.1 system. Gave as gift and upgraded.

    No, I would not recommend this to a friend