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Customer Ratings & Reviews

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Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,515 reviews
  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery company couldn't get into the community so they just returned the item, no call of any kind from Carrier nor from Best Buy. States on the order return was received and allow 10 business days for a refund, this is day 11 and no refund, didn't take but a few minutes for the money to come out of the account at the time of purchase, seems wrong to me, and no one has every contacted me about either the delivery nor the refund, i hope Best Buy is not going down to the deep end of bad companies, been a good customer of the years....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it performs very well. There is some distortion at higher volume levels but it depends on the channel, movie, or show.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 tvs and same sound bar but can’t stop them from both coming on together. Not easy to deal with. Also they turn on randomly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying a few different brands, i tried the sony HT200. Im very happy with the sound and it is a great addition to my tv set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much Bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound sytem is perfect for our living room. How ever the system creates too much bass.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Loses connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go with our new Sony Bravia tv but it’s been constant issues. Sound bar is connected through eArc but constantly drops connection to the tv. Recently, the bar randomly goes to blue tooth mode while watching tv. Will be looking for another unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only being a sub and a sound bar it was hard to hear the voices when the system was turned up just my opinion. The fact is with a 2.1 system that’s kind of just the way it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds like I’m in a theater!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present because I played the sound at the store and it sounded like a movie theater sound! I loved that!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a good Soundbar to go with my new Sony TV. Bought this one at a good price and very happy with the sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Not a significant upgrade. No surround sound quality it needs 5 speakers min. Woofer two center and two rear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NEXT…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded good. But not great. Just a glorified Bluetooth speaker. Also subwoofer stopped working about 2 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s average, does the job. Nothing special. Should be less expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice is not clear on some movies, I return the product, price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better Sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great syncing with Sony TV for better sound while streaming programs on Netflix, Prime Video, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and a great value all around. Would highly recommend. Stands up to much more expensive soundboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is ok. I give it a 3 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay according to its price. I expected better sound at this price in spite of the 350 W it claims it has.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up and it works well good sound so I may buy additional speakers to put around the room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product sony did its thing with the eq no need to adjust because it seems like it does it for you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really bummed about this product. I love the Sony brand and this product has really let me down. It's constantly trying to pair to Bluetooth in the middle of viewing tv. This then stops whatever I'm watching as the TV is trying to switch between speakers. This makes the speakers unusable because it's constantly faulting while watching something. One of the few purchases I truly regret and wish I would've put my $250 towards something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid extra for an open box item in excellent condition. What I received was an item in poor condition. I returned it to the store. Do better!

    No, I would not recommend this to a friend