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Customer Ratings & Reviews

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Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,515 reviews
  • Rated 1 out of 5 stars

    Great while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while it worked. After 1-1/2 years, sound bar quit. I went through all of the troubleshooting and called Sony. Too bad for me. Warranty only for 1 year.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseH, we sincerely apologize for the issues you're experiencing with your HT-S400 soundbar. We understand how frustrating it can be when a product stops working unexpectedly and we regret that your experience has fallen short of your expectations.

      While your soundbar is outside the one-year warranty period, we'd still like to see if we can offer further assistance. Please email the following information to socialsupport@am.sony.com

      -Full Name:
      -Username:
      -Telephone Number:
      -Model Number:
      -Issue/Concern:

      Thank you for being a valued Sony customer and for letting us know about this issue.
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good or decent enough sound system for music or watching movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but there are better ones on the msrket for sure

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and can really turn a room up. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Item, It makes you feel like you’re at the movies Theater.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality sound.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pour sound quality, low level base and sound. I returned it immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Soundbar. Needs more power. Better for a smaller room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wonderful sound set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mom loves her new sound set up lets her hear her favorite movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right up with my new Sony A80K TV, and can get pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice size perfect subwoofer and sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beautiful it's great for a small room sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, great price and value! Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, sub sounds awesome. Helps hard of hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really nice & clear for the price, totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small Surprise for a Bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds very good, but is definitely for a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the wireless sub is a must. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good ,Great sound, easy installation, Easy purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar. The sound is very nice. impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT speakers, great for movies with a lot of action.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality, i really recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality really isn’t that great. The sound bar sound is muffled sometimes

    No, I would not recommend this to a friend