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Customer Ratings & Reviews

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Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,516 reviews
  • Rated 3 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality really isn’t that great. The sound bar sound is muffled sometimes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely worth to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good one compare to price. I just love the bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the value on this… great price for great sound…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be in excellent condition and fully warranted. The volume does not work properly and the sub-woofer case was damaged. I got a reaponse from Best Buy thanking me for letting them know! Seriously????, what is Beat Buy going to do about it???? HELLO!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setp, great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a SoundCore sound bar with compatibility issues with my Sony AndroidTV system. Everything about the system has been great except the HDMI Arc doesn't have a passthrough ability like the SoundCore. So one HDMI port is lost. Otherwise couldn't ask for better at the price point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box didnt work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box didn't work, hopefully week get one this holiday to relieve it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not powerful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not powerful, but you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice product but I was give inaccurate info about the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of cap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas 2022 and the subwoofer didn't last 2 years before it completely died. Make sure you get product support plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound I was looking for. Probably best in a small room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony sound bar with Geek Squad installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes voices sound muffled like they are coming out of a can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Barely got it on December 2024 and does not work anymore no wonder they ( Best Buy pushes a warranty on you. Not worth biy this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Good starter unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little better than sound from Sony OLED sound screen. Better bass than TV. Sony HT-400 is basic starter soundbar, nothing super about it. If you can get the A3000 for better sound and expandability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for the sound it produces, no surround feature. Just doesn't produce a good overall sound experience better than the TV speakers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can you hear me now? Nope.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an LG soundbar with this more expensive Sony product thinking it would work better with my Sony TV, but the sound is muffled. I can barely hear it at times because it sounds like someone is talking through a pillow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not very loud speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit not very good . my tv speakers are better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online as an open-box in "Excellent" condition and it had "Inspected by Best Buy" stickers on it. Well, not so fast. There was no manual, no quick start guide, and no remote control. To make matters worse, on their website, Best Buy has a "Returns and Support" tab. It only gives me the option to return, with no support. I hope to get this resolved so that I can check out the sound bar and then give it a good review. But right now, I'm stinging from getting burned. Best Buy's quality control is not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compared to our 4 year old Vizio, this unit has no treble or bass controls and only 2 sound processing options. The sound bar lacks treble and generally sounds muddy. The unit is cheaply made (particle wood); not that I expected a lot in this price range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surprisingly bad from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. Tv had better sound. Bass was horrible. No discernible difference. Got a Samsung sound bar to replace it. The Samsung has been awesome.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than just the TV sound with no bar. It’s too bad that we have to pay extra to have decent sound in addition to the cost of a TV.

    I would recommend this to a friend