Customer Ratings & Reviews

Is not that loud but is not bad I would not buy it again

There is a very perceivable lack of mid and high-bass. I only hear very low thumping bass from the subwoofer, and upper-mids and above from the bar. Very unnatural sounding. I prefer the crappy sound from the TV speakers. I could also perceive some delay between the video and sound. Returned.

Bluetooth subwoofer doesn’t work most of the time, no way to adjust the bass or treble. Ended up getting a sound bar that has a wired subwoofer and adjustable bass and treble for less money.

Worst sound bar in the world. DO NOT BUY. Automaticly raises volume to the max on its own. Cannot be fixed. Its a manufacturer defect on all of them ever made. This was a complete rip off and con job by Sony. Im very suprprised by this product, and not in a good way

Sound quality was ok, negligible improvement over TV speakers, primary improvement woth bass but nothing impressive.

Though connected via e-arc, it kept on dropping out. Very disappointing

Cuts out all the time save your money and look at a different brand

After only two months, the volume controls no longer work. Whenever I try to adjust the volume, it will turn up really high even if I’m trying to lower it. It’s unusable because of this. Definitely would not recommend.

The soundbar isn’t necessary with the Sony OLED TV. The subwoofer made too much noise.

The subwoofer was non existant you couldn't tell you had one and the sound quality was very poor. I took it back and bought a Katana which is a much better speaker.

The box that this sound bar came in did NOT have a connecting wire in order for the subwoofer to be plugged in. When my wife went to the best Buy store that we purchased this unit from she was not well received by your CUSTOMER CIRCUS team. I'm going to move my business elsewhere.

I can't get it to work and it's too late to take back. I had to take back another one that I think the manager just tried to unload on me. I'm very disappointed in Best Buy for this.

The volume is lousy I have to keep it above 40 to hear it and every once it awhile it pops really loud then goes silent for a few seconds. Wouldn't buy a sony again.

Not the best sound, has a hum, very hard to pair would not recommend

Allowed a young salesperson to talk me into an inferiior product.

Sound not that good no difference between tv and soundbar

Works great and well worth the money. Would recommend to a friend.

I have owned several sound bars before this Sony. Each of the ones I owned before this or more expensive. Despite the cost differences though, I would say this Sony falls right in the middle. That is actually very high praise considering one of them was pretty much top-of-the-line. This Sony does not beat that one, but I would not have expected it to. However it did beat out the other one I had which was several hundred dollars more. I found set up to be a very simple process, not just for someone who has had sound bars before. It’s much simpler than other types of speaker options since you really just place it in front of your TV, connect and go. What really blew me away with this particular sound bar though was the excellent sound quality, particularly at this price point. The bass module adds a good amount of depth to the overall sound and I have to say, it was a little shocking to me that I enjoyed the sound so much on this. It’s immersive and felt like it filled the whole room. I have a fairly small family room where my tv is located, so maybe that contributes. I can’t say for sure how this would work in a larger space but I would guess it is still pretty impressive. I think Bluetooth is fairly standard these days on most sound bars, but I still think it’s worth mentioning here. I especially appreciate that you can connect the bass module wirelessly, which gives you far more options on where to place it. This is a great product at a pretty great price. Definitely recommend.

i bought this to go with my sony tv and i absolutely love it

Great product and great experience using the new sound bar